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“Extended Stay Hotel review” 5 of 5 stars
Review of Extended Stay America - Ramsey - Upper Saddle River

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Extended Stay America - Ramsey - Upper Saddle River
2.5 of 5 Hotel   |   112 State Highway 17, Ramsey, NJ 07446   |  
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Ranked #3 of 4 Hotels in Ramsey
Hudson Ma
1 review
“Extended Stay Hotel review”
5 of 5 stars Reviewed April 12, 2012

Always a pleasant experience at the Ramsey Extended Stay. Day and evening staff very friendly and accommodating.

I have been going there every week for 18 months now.

Room Tip: A big plus that all rooms have well equipped kitchen. You can cook your own meals.
See more room tips
  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review, July 13, 2012
Jay, I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Ramsey - Upper Saddle River. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. We believe that building a professional, courteous, and accommodating relationship with our customers will continue to bring them back for future stays.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we look forward to your next visit! Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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43 reviews from our community

Traveler rating
    23
    6
    3
    3
    8
See reviews for
6
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22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Ramsey, New Jersey
1 review
5 of 5 stars Reviewed March 12, 2012

I have been at this hotel for the last six months and its like a home away from home. The staff is beyond helpful. When I would get up in the morning to walk my dog they would greet my daughter and I like we just woke up at one of our relatives house. My little girl is 4 and loves and I mean loves the manager Mario there, he is always there to help us with anything we need. He is always busy but takes the time to come and say hi to my daughter and I. Ps. He's not to hard on the eyes as well LOL. All the other staff at the front desk are extremely sweet and tell you anywhere u need to go. The rooms are quiet and comfy with how they are setup. They have a nice little table there so you can have dinner or in our case do crafts. The shower has a nice shower head with non stop warm water which is a must for me. The house keepers are very sweet, espically Maria she is always there to give you new blankets or extra towels. Everyone is just so sweet to have a conversation with there. I spend at least 5 min. at the front desk with Lorraine who is super sweet just talking about whats new. As far as the other comments I have to say they might have been looking for a red carpet entrance, but if you want to go where you are close to a grocery store down the street and yummy olive garden next door as well as a family enviroment stay at the Extended Stay there is a such a nice group there!

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review, March 14, 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Ramsey - Upper Saddle River. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.
Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 12, 2012 via mobile

This was one of the best hotels I've ever stayed in. The rooms were spacious and clean.. the hotel staff was excellent.. very attending to us and all our questions.. Mr Solano ( hotel manager) was amazing.. His knowledge of the area was extremely helpful.. I would recommend this location very highly to my company for future events.. Thank you very much for a delightful and amazing stay.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review, March 14, 2012
Thank you so very much for your glowing review of Extended Stay America Ramsey - Upper Saddle River. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority.
Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 9, 2012 via mobile

The apartment I was staying in got flooded again, and my puppy and I were left stranded to find a quick living option, it's hard to find a pet friendly hotel which was close and this was it. Although I hope to never get flooded again of I had to me and my dog would gladly come here! Cheery staff included,And I didn't notice the hair comments from the last reviewer! Or else I'd be singing a different tune!0

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review, March 14, 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Ramsey - Upper Saddle River. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a ""home away from home"" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed March 9, 2012

I stayed here for about 2 weeks and I have to say that that it was a very pleasant experience. Friendly and helpful staff, most of the time you don't ever see the manager of a hotel, but this manager seemed to always be around. Which is good. Good location close to anything you may need when away from home. I would stay here again.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review, March 14, 2012
It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Ramsey - Upper Saddle River. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.
It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 12, 2011

One of the worst hotel stay experience in US. A place which charges no less compared to other hotels, change of bed linen and towels and cleaning of rooms was once a week - was a shocker. There were pets of the guests roaming all around the lobby and the common area and one of my colleagues had a pretty scary experience when faced with s dog which was left alone on one of the floors.
There were regular visits from the local police and we were not sure of the reason. One of the rooms did nt even have a proper shower..The rooms, although were pretty decent.

  • Stayed June 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
1 review
4 of 5 stars Reviewed January 17, 2010

Cozy little room with a serviceable kitchen (plenty of franchise restaurants, local diners, and a full service grocery store in the immediate area). Friendly and pleasant staff. I am staying in the area while doing consulting work and this hotel has become my home away from home. I feel safe and comfortable here and my cat is welcome. Yes, the bed is a little hard but I have a recliner, desk, a dining table and wireless in my room all at a terrific economy rate. If you are looking for a huge cushy bed with eight pillows and cute little "designer" toiletries in the bathroom, then keep driving. If you are looking for a great value and friendly staff then pull on in.

  • Stayed January 2010, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Ramsey - Upper Saddle River

Address: 112 State Highway 17, Ramsey, NJ 07446
Phone Number:
Location: United States > New Jersey > Ramsey
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Ramsey
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Ramsey - Upper Saddle River 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stay Ramsey
Extended Stay America Ramsey
Ramsey Extended Stay

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