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“Nice hotel but rates may change unexpectedly” 4 of 5 stars
Review of Hyatt Place Princeton

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Hyatt Place Princeton
3.0 of 5 Hotel   |   3565 U.S. Route 1, Princeton, NJ 08540   |  
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Ranked #4 of 15 Hotels in Princeton
Buffalo, New York
1 review
“Nice hotel but rates may change unexpectedly”
4 of 5 stars Reviewed February 28, 2014

I really enjoyed my stay at Hyatt Place right up until I got the bill. I originally booked for 2 nights at $124/night. Due to a flight cancellation I arrived a day late so my stay was reduced to one night. The rate on my bill was $165! Their explanation was that their rates are based on the length of stay. This policy was not shown when I made my reservation. I asked them to reduce my bill but they refused. Other than that, my room was beautiful and quite large and had just been renovated. There was even a bottle of water and a cookie on the desk to welcome me. The sectional sofa was big and comfy and they even had a throw blanket to put over my lap. The TV had every kind of adapter to conveniently attach computer, tablet or other equipment. The soup and salad I ordered from room service were delicious and very reasonably priced ($10 for the combo). They have a nice breakfast buffet with hot breakfast sandwiches and a large variety of options. As I said, I thought the hotel was terrific except for the surprise room rate. I would stay here again but would be sure to ask questions about the rate at the time of booking.

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSales, Director of Sales at Hyatt Place Princeton, responded to this review, March 3, 2014
We would like to thank you very much for taking the time out of your busy scheduled and leaving a review for us on TripAdvisor. We are so happy that you were able to enjoy our hotel and all it's great ammenities.

Pricing does fluctuate based on length of stay, and availability. When you are ready to book with us again please feel free to contact us and we will be more than happy to answer all and any questions you may have on rate, the hotel and our guestrooms.

Have a wonderful day!

Kind Regards,

Jessica Cleary
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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151 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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atlanta
Top Contributor
93 reviews 93 reviews
47 hotel reviews
Reviews in 56 cities Reviews in 56 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 25, 2014

They were able to give me a room on same day notice...for this, I think they deserve a Customer Service Award.

Pros:
1. Newly refreshed rooms
2. Great customer service, as they helped me in a time of need.
3. Good hot breakfast

Cons:
The housekeeping staff forgot to clean my room. I guess, since I was unexpected, they didn't know the room was occupied.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSales, Director of Sales at Hyatt Place Princeton, responded to this review, February 27, 2014
We ae so THANKFUL that you were able to take time out of your busy schedule to leave us a review here on TripAdvisor. It is great to hear from our guests especially during our renovation. It's exciting to know that you enjoyed the new room and enjoyed your stay with us. We work hard to provide exceptional service and it is a true compliment to have you say such wonderful things about our hotel and team.

We hope to see you back soon!

Kind Regards,

Jessica Cleary
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, RI
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 26, 2014

My wife and I spent three nights at Hyatt/Place, Princeton, and found it a very good buy. The room was large, the bed comfortable, the tv huge, and the atmosphere in general was pleasant.
The staff at the front desk and at the breakfast kitchen was very helpful and cheery and the foods available for breakfast were plentiful and nicely prepared. We have reason to return to Princeton before long and this will be our first choice. We have stayed at other Princeton hotels along Route 1 and several of them were quite nice, but for a rather economical cost this has been the best so far. They are undergoing some renovations, but the activity did not begin until a civil hour in the morning and the sound level of the work was never overbearing.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSales, Director of Sales at Hyatt Place Princeton, responded to this review, January 28, 2014
Patrick,

We would like to thank you for taking the time from your busy schedule to leave this wonderful Trip Advisor comment. We work hard to make sure all of our guests feel as if this were their home away from home especially during our renovation period.

We hope to see you back soon and if we could be of any further assistance please do not hesitate to contact me or our GM.

Kind Regards,

Jessica Cleary
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2014

Look no further if you want a hotel that delivers all in the Princeton area. Hyatt Place has excellent service, well-appointed rooms, and a very convenient location. The breakfast buffet seals the deal. I really enjoyed my stay there Dec. 25-26, 2013, and would not hesitate to stay again. This review is based on a comparison with several other area hotels that I have stayed in.

Room Tip: The room is spacious and the sitting-area layout is especially suitable for families.
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSales, Director of Sales at Hyatt Place Princeton, responded to this review, January 9, 2014
Hello Becky,

We would like to thank you so much for the wonderful words! We are so excited to hear about all of our guests stay and we love when we do the right thing!

We hope to see you back soon! If there is anything I can be of assistance with please do not hesitate to contact us.

Kind Regards,

Jessica Cleary
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Treviso, Italy
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 7, 2014

I've been there about monthly in the last 2 years till June 2013. The place is confortable, staff is kind, rooms are a little old and should need a refresh but you receive what you spend.
Breakfast is accettable (I'm italian and quite exigent...) but by far better that the near competitive hotel (stayed there too).
Good points: staff, position and swimming pool where you can swim and not just bathe.
To improve: sometimes cleaning, the state of the rooms furniture and carpet that could be refurbished.

Room Tip: If you like fresh air and not just air conditioning forced air, ask for a 1st or 2nd floor room that...
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSales, Director of Sales at Hyatt Place Princeton, responded to this review, January 8, 2014
We would like to thank you for taking the time out of your busy schedule to comment on our TripAdvisor page. Our team works very hard to make sure all of our guests feel like they've found a place that home away from home.

We are currently under renovation to refresh our rooms and we hope to see you back soon so you are able to enjoy all the new changes we have to offer.

If there is anything you need or have any questions on please feel free to contact me.

Kind Regards,

Jessica Cleary
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trenton, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2014

From the moment I walked into The Hyatt Place and was warmly greeted by Ryan, I knew I was going to love this hotel. It was my favorite hotel to stay and I am 53! The room was big with a beautiful tv, comfortable sofa and ottoman, the breakfast buffet was delicious! There is a walking path to On the Border and Macaroni Grill and it is a short walk to the Market Fair. I will definitely stay here again!

  • Stayed January 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSales, Director of Sales at Hyatt Place Princeton, responded to this review, January 6, 2014
Good Morning Colleen,

I hope this post finds you well. We would like to Thank You for taking time to write these kinds words. We strive to be our guests home away from home and when we get posts like these we know were are doing our jobs. We are so happy to know you enjoyed your stay to the fullest and we hope to see you back soon.

If there is anything I or anyone on our team can do for you please do not hesitate to contact me.

Kind Regards,

Jessica Cleary
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silver Spring
1 review
5 of 5 stars Reviewed November 18, 2013

Forget that it is not a Hyatt Regency - but a Hyatt on a lower scale. You know this because they do not offer robes for the rooms or the towels may be a little less fluffy. But the service it much better. I spent four nights there recently and it was like a family hotel. You saw the same staff every day and at close proximity. There was no waiting for service and they referred to you by your name when they saw you in the lobby. The rooms are large with a refrigerator and sitting area. All the rooms are suites. This is my first review of a hotel, ever. And I travel a lot.

Room Tip: All rooms are the same and very large
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSales, Director of Sales at Hyatt Place Princeton, responded to this review, November 20, 2013
Good Afternoon Donna,

I hope this message finds you well. We would like to Thank You for your great post. We strive to make all of our guests feel as if this were their home away from home. With your review we know we have met our goal and so excited to know you had this experience. We hope to have you back in the future and we invite you to stop by the GM's office or mine.

If there is anything we can be of assistance with please do not hesitate.

Kind Regards,

Jessica Cleary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Princeton

Address: 3565 U.S. Route 1, Princeton, NJ 08540
Phone Number:
Location: United States > New Jersey > Princeton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Princeton
#6 Business Hotel in Princeton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Princeton 3*
Number of rooms: 124
Official Description (provided by the hotel):
The Hyatt Place Princeton is located central to various office parks including Princeton Carnegie Center, Princeton Overlook Center, Princeton Corporate Plaza Research Center, Princeton Pike Office Park, Princeton Forrestal Village office park, University Square, Princeton Corporate Campus, Mercer Corporate Park, Canal Pointe, Princeton Corporate Center, the University Medical Center at Princeton and the new University Medical Center of Princeton at Plainsboro complex. A free local shuttle is available upon request Monday - Friday within a 5-mile radius of the Hyatt Place Princeton.The hotel is nestled in the heart of Princeton, Plainsboro, West Windsor, Ewing and Hamilton NJ, located midway between Newark Liberty and Philadelphia Int’l airports and a short drive to Hamilton and Princeton Junction train stations providing rail service to and from New York City, Newark, Philadelphia, Atlantic City, Trenton, Jersey Shore points and other major cities in the northeast. For recreation are Sesame Place Family Theme Park and Six Flags Great Adventure within 30 miles of the hotel When searching for an activity to occupy your afternoon, tour the Princeton University and historical sights or browse the quaint shops of New Hope and Peddler's Village. Activities abound with over 20 historical and unique museums and ten performing art centers; all within 20 minutes of the hotel. Events at Princeton University, Princeton Theological Seminary, Westminster Choir College, Rider University, TCNJ and Mercer College are within seven miles of the hotel. During your stay, you can enjoy specialty Starbucks® coffee drinks and friendly conversation at the intimate Bakery Café. A Host will happily assist you with orders from the 24-hour Guest Kitchen, which offers café-quality, made-to-order meals and snacks along with a complimentary hot breakfast daily.The hotel is within a 300 steps stroll to twelve dining venues and restaurants, movie theatres and a shopping mall. ... more   less 
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Also Known As:
Hyatt Place Princeton Hotel Princeton
Princeton Hyatt Place
Hyatt Princeton

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