Before my stay I read several reviews touting the service from Lynn Woods. I shall do the same. I emailed her asking if there were any suites available during my one night stay. Lynn went above and beyond. At check in attendants were knocking me down to thank me for my patronage and my status with SPG. I was given a large suite on the top floor.
The room was classic Westin--which is a great thing. My room overlooked a courtyard where there is a gas fire pit. The outdoor/indoor pool was not crowded even though it was a weekend. Lynn sent chocolates to my room. Again, a very kind gesture. The breakfast buffet was very good.
Forrestal Village is very quaint. I liked the setup. Shops and restaurants are a 30 second walk from the front doors of the Westin.
A few days after departing I realized what I thought was a descrepancy on my bill. I called and Lynn happened to answer. She called me back and corrected the bill even though I was wrong about the discrepancy. I apologized for being an idiot and Lynn only re-charged me for half of the original amount in question. She did not have to do that. The hotel itself is very nice but isn't anything that will change your life--On the other hand, the epitome of customer service displayed at Westin Princeton is why I will definitely come back. 4 stars.
- Also Known As:
- The Westin Princeton At Forrestal Village Hotel
- The Westin Princeton At Forrestal Village Hotel Princeton
- Westin Forrestal Village
- Westin Princeton
- Princeton Westin
- Official Description (provided by the hotel):
- Set in a beautiful suburban setting, The Westin Princeton at Forrestal Village is situated in the picturesque Princeton Forrestal Village shopping center. ... more less
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