We had to come to the area because of a funeral, so we made our reservations only 2 days in advance. Check-in is at 3 pm, but we arrived at 1 pm and wanted to freshen up before going to the funeral home at 2. The receptionist informed us that early check-in was subject to a $30 fee. I was not happy but also not in the mood to argue. I accepted the fee and went to the room. The room was not yet cleaned! The receptionist did bring us a key to another room. This was not a good start to a long and tiring day! Everything else about the hotel was okay. But now I will remember to ask future hotels about any rip-off, oops, I mean, early check-in fees before booking.
- Official Description (provided by the hotel):
- Elegant, Unique, Inviting - Experience the New Best Western Plus Regency House. Surrounded by acres of tranquility, this full service hotel offers over 14,000 sq. Ft of meeting and banquet space providing the most modern facility and latest amenities. The hotel guestrooms with 32" flat panel TV, Micro-fridge, Alarm clock with CD player/ipod compatible, and Sealy Posturepedic pillow-top bedding in every guestroom; Swimming pool, Fitness center, Business center and Complimentary Hot and Cold breakfast are just our "Standards." ... more less
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