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“A peaceful place, in between Atlantic City and Ocean City...” 4 of 5 stars
Review of Comfort Inn & Suites West Atlantic City

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Comfort Inn & Suites West Atlantic City
2.5 of 5 Hotel   |   7079 Black Horse Pike at US 40, Pleasantville, NJ 08232   |  
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Ranked #1 of 17 Hotels in Pleasantville
Manchester, Ct
1 review
1 helpful vote 1 helpful vote
“A peaceful place, in between Atlantic City and Ocean City...”
4 of 5 stars Reviewed August 23, 2012

Very nice stay at the Comfort Inn & Suites. Luis Toro was especially helpful in accomodating my family with room change. Our first room was on the sixth floor and the window didn't open, which made the room stuffy. Luis went out of his way to assist us to make sure we were satisfied with the second room (what a difference having fresh air in the room...second and third floor only)! Loved the bay view and the sunsets! Other front room staff were also very kind and helpful. When I misplaced my phone charger, I was given a replacement one that was in stock (someone else left it behind) to borrow until mine was located. Breakfast had a good variety. The wait staff were constantly replenishing food. Thanks to the staff at the Comfort Inn & Suites for making our stay an enjoyable one!

Room Tip: If you like fresh air, stay on the second or third floor. These floors are the only rooms with windo...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review, November 15, 2012
Awesome!! Glad you loved the room. Looking forward to seeing you in the summer.
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322 reviews from our community

Traveler rating
    107
    124
    49
    29
    13
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79
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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  • English first
  • French first
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English first
Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 22, 2012

From check in thru departure, a nice experience. Professional and friendly personnel at the front desk. Clean, well-maintained rooms. A nice free breakfast, and free copies of the WSJ. Will return here whenever I visit AC

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review, November 16, 2012
So glad you enjoyed your stay. We appreciate your feedback. Have a happy Holiday!!
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Williamsport, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 19, 2012

Luis Toro rescued us after we made a bad choice in booking a hotel down the street that offered lower rates, visa gas card..sounded good..(I should have heeded the reviews! Next time I will! ) After seeing the nightmare we got ourselves into we promptly checked out and drove up the road to the Comfort Inn and Suites. We told Luis the mess we got ourselves into and he had a room for us and he was also able to allow us to stay in that nice room for the 3 nights we had planned on staying. Room was clean, didn't smell, the air conditioner worked well! It was nice to grab breakfast and sit by the lake and eat. The beach isn't big but it was big enough for me to relax , get some sun and enjoy people wind surfing. Front desk staff was great and friendly! Will stay again!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review, November 16, 2012
Louis is wonderful, I'm so gald he was able to help. Thank you for your feedback and we look forward to you returning.
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Youngsville, PA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 8, 2012

Just returned from a very nice stay at the Comfort Inn & Suites while visiting Atlantic City.
The check-in was very efficient and during our stay felt Luis Toro should be the Comfort Inn chain Guest Relations Manager of the Year! Luis is a take charge, in-control, multitasking manager with a great personality.
Our room had a bay view, was equipped with comfortable beds, refrigerator, microwave and nice sized flat screen TV.
A breakfast buffet is included in the room price which is very reasonable especially when compared with hotels in Atlantic City, which is approximately 4 miles away.
We were able to avoid parking costs downtown by riding the free shuttle which runs continually from about 1pm until about 3am on 2 hour intervals.
Sitting by the bay, behind the Comfort Inn, watching the windsurfers during the day or just listening to the waves and looking at the city lights at night was very enjoyable and relaxing.
The only down side was the grounds maintenance which left weeds and debris around the hotel and parking lot, but that seemed to be the case anywhere we went in Atlantic City.

Room Tip: Really enjoyed the bay view from our room.
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review, November 20, 2012
So glad you enjoyed your stay and thank you so much for the feedback. We appreciate you choosing Comfort Inn & Suite.
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Abington, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed August 7, 2012

The manager, Luis, and the other front desk employee were extremely helpful in getting me a room. I had showed up at the wrong Comfort Inn but they worked quickly and were able to get me a room that had just become available. They were super friendly! The room was clean, the shuttle to AC was free, and a complimentary hot breakfast was available in the morning! Not to mention that there is a tiny beach behind the hotel where you can windsurf! I was pleasantly surprised!

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review, January 1, 2013
We are so glad that you found our Staff to be helpful and friendly. Please stop in on your next visit to Atlantic City. We offer special rate monday-Thursday all year around. Have a Happy New Yeards.
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Gettysburg, Pennsylvania
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 6, 2012

We stayed overnight to attend a concert at Boardwalk Hall. The price for hotel suites downtown was more that we wanted to pay. We decided to try this hotel based on the reviews and were not disappointed. The location is just a short drive from the oceanfront and depending on traffic should only take 5 or 10 minutes. There is also a shuttle which runs to several casinos starting in the afternoon until well after midnight. We inquired at the front desk. If you are thinking of taking advantage of this, be sure to check availaiblity as we were told the hours and days vary in the off-season. As for the hotel, it is located right off Black Horse Pike and sits along the bay. There is a small beach area and places to sit outside to enjoy the view. The hotel is not brand new by any stretch, but it is clean and well kept. We arrived about an hour before check in and told that our room was not ready yet. We were invited to wait in the lobby if we wished to. A few minutes later the desk clerk found us and said our room was now available. The room was clean and in good order. There was some peeling wallpaper in the bathroom and a few stains on the carpet and bathroom tile. The beds were comfortable and the room was clean and more than adequate with plenty of towels. The suite had two bathrooms and a separate sleeping area from the living area. The only thing to note is that the sleeping area is separated by a wall from the living area, but there is an open doorway between the two. We returned to the hotel late and slept through the night with no noise or interruption from adjacent rooms. The complimentary breakfast was very good and well stocked and maintained. We met the manager at checkout and commented on how happy we were with our stay. We will definitely return in the future.

Room Tip: Rooms are available with a water view on the back side of the property.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie W, General Manager at Comfort Inn & Suites West Atlantic City, responded to this review, December 21, 2012
That is wonderful to know. We are alway glad to have you. Please come again, we welcome you and your Family. Make this your number one choice this summer when visting the City.
Thanks Again and Merry Christmas
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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed August 4, 2012

The wife and I are from Philly and stayed at the Comfort Inn& Suites West Atlantic City the weekend of July 23rd. We enjoyed the breakfast and the accomadations as a whole.

The bayview room had a great view and was very clean. We would like to thank the customer friendly front desk staff who were also very professional.

Thanks to Gino, Luis, and the other staff for maps with directions and suggestions on things to do.

When our room key would not function properly for a brief time they were quick to resolve the matter.

We will definitely return for future stays. We highly recommend this excellant hotel in pleasantville.

Room Tip: We really enjoyed the room with the bay view
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review, November 15, 2012
Wow! That very nice that you let people know who much you enjoyed your stay with us. We are looking forward to having you back. Enjoy your holiday's and stay safe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites West Atlantic City

Address: 7079 Black Horse Pike at US 40, Pleasantville, NJ 08232
Phone Number:
Location: United States > New Jersey > Jersey Shore > Pleasantville
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 17 Hotels in Pleasantville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites West Atlantic City 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
Comfort Inn® & Suites West Atlantic City is your home away from home! Our convenient location is very close to the exciting casinos of Atlantic City, without all of the traffic hassles! Located on Lakes Bay, the Comfort Inn® & Suites hotel is conveniently located near many area attractions and provides access to a private beach. The Atlantic City Boardwalk and many Atlantic City casinos are just four miles away. ... more   less 
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Also Known As:
Comfort Inn & Suites West Atlantic City Hotel Pleasantville
Comfort Inn And Suites West Atlantic City
Baymont Inn Atlantic City
Hampton Inn Atlantic City
Atlantic City Hampton Inn

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