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“Exceptional Service” 5 of 5 stars
Review of Crowne Plaza Princeton - Conference Center

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Crowne Plaza Princeton - Conference Center
3.5 of 5 Hotel   |   900 Scudders Mill Road, Plainsboro, NJ 08540   |  
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Ranked #2 of 2 Hotels in Plainsboro
Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Exceptional Service”
5 of 5 stars Reviewed July 26, 2013

I appreciate the level of service recieved when my family visited for the PGC conference from July 14-18th. Liana was absolutely delightful. Everyone was so nice to my baby son and I. Ms. Van Name you also made our stay pleasurable. We stayed in 3210 and our room was perfect.

Room Tip: We hated the mattress. It was too firm for our liking. The pillows were like clouds, so soft.
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen W, Front Office Manager at Crowne Plaza Princeton - Conference Center, responded to this review, August 15, 2013
Dear Gary,

It was such a pleasure to host you and your son for the PGC conference held here in July. Thank you for taking a moment to share your experience with us and others. Our staff takes great pride in providing our guests with exceptional service, and it’s so encouraging to hear that our efforts have translated into a wonderful stay for you. Liana, especially, delights in delighting our guests. And the same can be said for Ms. VanName. We will absolutely make sure they know that their efforts are appreciated. If you should ever need accommodations in the Princeton area again, we would treasure the opportunity to serve you and your family once more.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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87 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Any
English first
Fort Myers, FL
Top Contributor
66 reviews 66 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 25, 2013

I recently stayed at this Crowne Plaza that was recently renovated. The hotel was super clean with a "new hotel smell" and the staff was very welcoming. Kudos to Lainia (sp?) for the friendly service! The grounds are beautiful and the outdoor patio is really nice.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen W, Front Office Manager at Crowne Plaza Princeton - Conference Center, responded to this review, August 15, 2013
Dear SunnySideUp0506,

Thank you for providing us with our very first Trip Advisor Review! Like you mentioned in your review, our property is newly opened, so every bit of feedback from our guests is extremely importany to us.

We’re so pleased to hear that you enjoyed your stay here at the Crowne Plaza Princeton, but we’re exceptionally pleased to hear that you found Liana wonderfully friendly and accommodating. She’s certainly an asset to our team. We strive daily to provide our guests with excellent service, and your feedback is a great testament to that initiative. We invite you to return later this fall to taste, sip, and mingle as we open Flight, our very own wine and martini lounge. It was such a pleasure to have you as our guest, and we look forward to welcoming you back to Princeton in the future!
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Additional Information about Crowne Plaza Princeton - Conference Center

Address: 900 Scudders Mill Road, Plainsboro, NJ 08540
Phone Number:
Location: United States > New Jersey > Plainsboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Plainsboro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Princeton - Conference Center 3.5*
Number of rooms: 291
Official Description (provided by the hotel):
Nestled on 27 acres of beautiful wooded grounds with an idyllic lakefront and minutes from Princeton University, the newly opened Crowne Plaza Princeton offers first-class service and a wealth of amenities. Situated halfway between New York and Philadelphia, this Princeton, NJ, hotel is the ideal venue to enjoy a relaxing and productive business retreat or meeting and is within easy access of many Fortune 500 companies as well as a host of attractions, making this Princeton hotel a premier choice for all travelers. This smoke-free hotel boasts many amenities, including a heated indoor pool and whirlpool where guests can relax after a productive day. Those who like to stay fit have an array of options and can enjoy a workout in the expansive fitness center or a morning run on the scenic jogging paths. The Forrestal Grille offers casual dining in a comfortable environment. Flight, martini and wine lounge is Princeton's coolest lounge. Each of the 291 smoke-free guest rooms has many thoughtful features and most of the guest rooms offer beautiful views of the serene, campus-like setting. Guests can work productively at the spacious work station and benefit from complimentary Wi-Fi and when it is time to relax, enjoy the Crowne Plaza Sleep Advantage(R) program. This Plainsboro hotel features an IACC-approved conference center with 54 conference rooms and 37,000 square feet of meeting space, including a 360-seat amphitheater. ... more   less 
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Also Known As:
Wyndham Princeton Forrestal Hotel Plainsboro
Wyndham Plainsboro
Plainsboro Wyndham

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