Ok well to start I started staying at the hotel when there was a change in management. Could be good, could be bad. Turned out great! The new manager (Daouda) and area manager ( Debra) are excellent. The area manager will promply respond to your email about any concerns, and the manager will see that any problem you experience or encounter will be fixed or explained. Being from the south I dont have the northern attitude. I found that they were pleased knowing this, so they are obviously excellent at defusing any situation that may arrise. I didnt want anyone in my room, its not like im hiding a dead hooker ar anything, its just the fact that I dont travel much and Im leary. Well one day I forgot to put the do not disturb sign in my door and Sonya cleaned my room. When I came home from work I freaked out.......however after reviewing the place, she took the time to arrange my toothpaste, deodorant, shaving cream, and after shave. As well as make the bed, vaccum, drop off fresh linens,(even though I had my ones I washed folded neatly), arrange my scattered cook ware and food, it was great. Before I ramble much more, to sum it up, nice folks, great accomodations, and excellent customer service. Carmen works extremely hard every morning to put out the greatest coffee in the world, and fresh muffins and fruit as well.
Some folks like corner rooms cause they think its quiter.......the whole floor is quite. 09-12 to 02...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I appreciate you taking the time to write such a wonderful review! It's great to hear that you were so pleased with the staff and the service you...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.