This property from its fairytale like castle property boasts one of the best hotel staffs I have ever come across. I stayed here for one month during the summer with my children and my maltese and had an exceptional stay. From the front desk staff Sean, Jason, Michael, and Sierra just to name a few...all were exceptional. To the restaurant staff. Thomas , Caesar and the entire restaurant staff. Irma in housekeeping and all her lovely staff. Exceptional. At the club lounge level everyone was friendly and on top of the needs of the guests...But then there was Mary...The kindest friendliest person I can recall in many years of hotel stays. She so impressed me that I felt compelled to paint her a special painting at the behest of my children. My husband has stayed at this property for many months and can attest to the excellent hotel staff and service. In addition the rooms are modern very clean and a good comfortable size. There is an excellent fitness center and indoor outdoor pool. The grounds are beautiful. They include several wooden foot bridges and a picturesque lake. I spent many hours painting the landscape and utilizing it's beautiful walking trail. Were you can see rabbits and other wildlife. I have stayed at many luxary properties such as the St. Regis which are known for exceptional guest service. (Incidentally another Spg. Property) the guest service at the Sheraton Parsippany rivals the guest service associated with other properties such as the St Regis...A must try if you are staying in the area. The Sheraton is truly a gem and only 20 minutes form New York City.