The hotel is nice and modern. The room was nicely decorated. The bed was comfortable but the sheets kept coming off the bed which was annoying. I was looking forward to taking a bath but I got disgusted because there was black hair all in the tub, on the bathroom floor and on the sink. There were only two towels. Apparently you can only be five feet tall to use the shower. the shower head is so low. there is no refrigerator or microwave and no mini bar. from the look of the hotel youd expect a mini bar. We didn't even get our room service for breakfast and the maid was trying to get in our room at 9:00 am to clean. Obviously the staff doesn't communicate. We went down to the pool area and used the hot tub. More black hairs again, floating in the water. It was pretty gross. You had to go through the fitness center to get to the pool. I asked the gym attendant a question and he didn't smile at all. It was like I annoyed him. The lifeguard at the pool was just as "friendly". He was spraying something in the water right in front of a woman sitting in the hot tub. He didn't even try to avoid where she was sitting or at least wait until it was empty. I don't think I will choose this hotel again.