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“Standard, but well run” 3 of 5 stars
Review of Fairfield Inn & Suites Parsippany

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Fairfield Inn & Suites Parsippany
2.5 of 5 Hotel   |   3535 US Highway 46 East at Cherry Hill Road, Parsippany, NJ 07054   |  
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Ranked #9 of 17 Hotels in Parsippany
Phoenix, Arizona
Top Contributor
109 reviews 109 reviews
48 hotel reviews
Reviews in 52 cities Reviews in 52 cities
80 helpful votes 80 helpful votes
“Standard, but well run”
3 of 5 stars Reviewed February 25, 2013

Nothing special on the decor or amenities. Pretty much your standard middle tier hotel furnishings and decor. That said, the service was quite good. I need directions to a close office supply type store. They took the time to make sure that I could find my way there. Sure, I could do it view any navigation app, but still nice that an actual person took the time to explain it to me.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review, March 5, 2013
catlaw98,
Thank you for your review. We appreciate you choosing to stay with us at Fairfield Inn & Suites. I'm glad you found our staff friendly and helpful during your visit, and I'm pleased to know that they helped you get to your store. Should your travels bring you back to our area, we hope you'll stop and visit us again.
Sincerely,
Miguel Colon, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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114 reviews from our community

Traveler rating
    28
    39
    27
    15
    5
See reviews for
23
21
9
46
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Portuguese first
  • Any
English first
Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 17, 2013

Hotel is a plain block of a building on an unappealing lot surrounded by blacktop and a nasty dumpster in the back. However, the rooms are very well appointed, reasonably spacious and have small touches that make a difference including a shower head at a reasonable height, two shelves in the shower to store your stuff, and plenty of counter space. It could use a few more power sockets in case you need to charge up more than two items. Hotel is concrete slab making for added sound-proofing versus the standard stck-build economy brand.

Most important, staff and service was great. Helpful at the front desk with directions as well as at the free breakfast bar in the morning. Breakfast included eggs, hot ceral, bacon, good coffee, juice and breads. Of special note is hotel can provide you a free pass to the local YMCA for those looking for a serious workout.

I will not hesitate to return.

Room Tip: Upper floor away from the elevator.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review, January 23, 2013
Ray D,
Thank you for your kind review. We're glad to hear from you and learn of your pleasant stay with us. I'm glad you liked our hotel, and I'm pleased you found our staff and service great. I hope we made you feel at home and provided a nice, comfortable place for you to rest. Please come and visit us again the next time you're in Parsippany. We look forward to it.
Sincerely,
Miguel Colon, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
5 of 5 stars Reviewed January 10, 2013

My husband and I were on a road trip from Toronto to Florida, and we stayed at this hotel as the last stop on the way back to Toronto. The front desk person Davis is super nice and friendly and makes me feel very welcome.All the hotels during this road trip have been booked through priceline, hotwire or hotels, which means we do not have the "right" to choose the room or bed type. And this is true, most of the hotels i have stayed during this trip did not really ask me any preference. Some hotels even gave me a really noisy room facing busy highway even though they have plenty of rooms available. But David at Fairfield kindly asked my preference and let me choose which floor and location I would like to stay. The room is very nice, clean and comfortable. Overall my experience with Marriott hotels has been always good.

I used to be a loyal customer to Holiday Inn chains (Priority Club), and i travel a lot for business. I have always been trying to stay with Holiday Inn no matter where I go. Unfortunately i don't feel i get any priorities or benefits being a gold member with Holiday Inn . After this road trip, I decided to stay with Marriott hotels in the future.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review, January 18, 2013
Monica Z,
Thank you for your review. We're glad to hear from you and learn of your pleasant stay with us. I'm glad we were able to accommodate you well and give you the special service you deserve. I'll makes sure to share your comments with Davis as well as give him a special commendation for his outstanding service. We're glad to have you as our Marriott guest, and we hope to see you again soon.
Sincerely,
Miguel Colon, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Beach County, FL
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 10, 2013

I've stayed at this hotel pretty consistently for business for the past 12 months due to my company's travel policies. I travel 2-3 nights a week regularly. I have been a Marriott Rewards member for 15+ years so I am pretty loyal to the chain as a whole. This hotel is "average" both overall and within its brand in the Marriott hierarchy. The front desk staff has consistently been very friendly and efficient. However, the physical condition of the hotel is tired and in need of investment and refurbishing. They insist on keeping the smoking area right outside the front door so one has to walk through a cloud of smoke to even enter the hotel. The lighting and decor not as up to date as other properties. Rooms are ok and have generally been clean but the physical structure is showing its age. Many rooms have doors and latches that have clearly seen better days. While they all lock, the gaps between door and jamb are pretty big in some cases. Similarly, in the bathrooms, the showerheads no longer consistently have and even flow pattern and the toilets have a very low flush pressure and are old. Interestingly, this is one of the only hotels that has figured out how to properly hang the curved shower curtain.

Room Tip: Stay away from rooms near the elevators as the doors tend to be noisy...
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review, January 18, 2013
Tom F,
Thank you for your review. We appreciate you as our guest, and we're happy to know that you are one of our regulars. I'm glad to receive your feedback, and I'll make sure to use it constructively. We hope to continue to provide good service and a comfortable stay for you, and we hope to see you again soon.
Sincerely,
Miguel Colon, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bluff, Utah
Top Contributor
55 reviews 55 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed January 3, 2013

This hotel was the ONLY suite I have ever been to where there is NO DOOR separating the bedroom from the living area. When I asked the Front Desk about it, they informed me none of their rooms had doors (except one other room I looked at, but it was a sliding glass door), and gave me a sheet to hang up between the rooms! The living area and the bedroom were small and cramped. I was there Christmas Eve and Christmas Day, and rates were over $179 and over per night. The next day I went to the Hampton in Denville, the rates were $80 & $89 per night, I ended up not needing a seperate room, so the King plus sofa one large room was spacious and very comfortable. The bathroom was bigger too. I will write a seperate review on the Hampton, but go there instead! They even have a heated pool!

Room Tip: Go to the Hampton in Denville instead!
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  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review, January 11, 2013
MargaretJune2010,
Thank you for your review. We appreciate your business and consider you to be a valued customer. We regret to hear that you didn't like our modern suite design. Thank you for your feedback.
Sincerely,
Miguel Colon, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beacon, NY
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 23, 2012

My wife and I stayed at this hotel while holiday shipping in NJ. We were looking for a room that had an in room whirlpool tub, was within our budget and clode to our shopping destinations.

While reading reviews of the hotel that stated that the hotel needed some updating, we didn't feel the same way. The room was nice and comfortable..

The free continental breakfast was ok. The staff working the room were very helpful and courteous.

I would stay here again if ever in the area.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Fairfield Inn & Suites Parsippany, responded to this review, November 27, 2012
dppl1535,
Thank you for staying with us at Fairfield Inn & Suites and writing a nice review about your visit. We're glad you and your wife had a pleasant stay with us while doing some holiday shopping in the nearby area. Hope you got a lot of good buys! Please come and see us again soon.
Sincerely,
Miguel Colon, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Bend
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 6, 2012

I don't have a nice experience with this hotel because I booked the hotel ahead of time to find out that the hotel was oversold! The staff explained it was due to weather related (rain and wind... not superstorm sandy though!). The only decent thing is that he called another hotel and sent me there BUT without any compensation. I called later on asking for anykind of compensation and the manager called back and gave me enough points to stay in regular marriott hotel for one night.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Fairfield Inn & Suites Parsippany, responded to this review, November 14, 2012
yuliechristina,

Thank you for writing a review. We've checked our records but have no record of this account. I'm uncertain as to whether or not you may have mistakenly posted your review to the wrong hotel. I would be more than happy to speak with you about this incident in person if you would like to call me directly. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Parsippany

Address: 3535 US Highway 46 East at Cherry Hill Road, Parsippany, NJ 07054
Location: United States > New Jersey > Morris County > Parsippany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #9 of 17 Hotels in Parsippany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Parsippany 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
Among Parsippany hotels, the Fairfield Inn & Suites offers excellent service, affordable accommodations and terrific amenities that you have come to expect from a Marriott hotel. This hotel is perfectly situated in the heart of Parsippany, just off of Route 46 East. Our well-appointed, spacious hotel rooms and suites offer the variety of accommodations you are looking for at a hotel in Parsippany. Enjoy a restful night's sleep in our comfortable beds with crisp linens, cozy blankets & fluffy pillows. Our suites offer separate spaces for work and rest. Stay productive with our free Wi-FI and a well-lit work desk in each guest room or take advantage of our free Business Center. Start your day right with our NEW complimentary hot breakfast featuring scrambled eggs and sausage. Keep your healthy lifestyle in our hotel Fitness Center. A great location, the Fairfield Inn & Suites Parsippany hotel is only minutes away from New York City, Whippany NJ, Newark Airport, and Meadowlands Sports Complex. ... more   less 
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Also Known As:
Fairfield Inn & Suites Parsippany Hotel Parsippany
Fairfield Inn And Suites Parsippany
Fairfield Inn Parsippany
Fairfield Parsippany
Fairfield Inn Hotel Parsippany
Parsippany Fairfield Inn

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