We stayed at this hotel for a week in June, 2007. The hotel itself is very roomy and nicely appointed – with wood trim, carpet and tile flooring. I liked that there were several conversation areas with comfortable seating.
Our room was the studio queen, with a queen-size bed and pull-out sofa sleeper. The kitchen was small but adequate – full size frig, half a stove, coffee maker, microwave, etc.
What I enjoyed about the hotel: great swimming pool and spa, adequate breakfast (good bagels but the eggs and hash browns were stale and cardboardish). What I didn’t like: warm rooms, inaccessible from some highways.
On our second day, we had problems with the AC and called the front desk to check it. The hotel engineer was still looking into the problem when we left around 4 pm. We came back to our room at 11:30 pm and the hotel had a portable AC unit hooked up to the window and blowing on our son’s would-be bed (the pullout sofa). My husband complained and they transferred us to the room across the hall that night and the next day we moved our belongings. They did resolve our problem and treated us professionally.
My husband is somewhat particular about the hotels when we travel so I research hotels to limit the surprises. Two of the areas that he is most particular about is room temperature and shower flow. (Also, bed comfort, lighting and room layout which were all very nice). The showers were low flow and seemed to water limp out of the showerhead. And the room temperature – horrible.
Although each room has a thermostat and guests can adjust the temp, it did not seem to work adequately, even in the second room. The thermostat senses when the guest is in the room and adjusts to 74 degrees if you are out of the room. However, at night we set the temp down to 70 degrees, then 68 degrees, then 66 degrees and it didn’t get very cool. Sixty-six degrees felt like 71 degrees. At my work, we have thermostats in offices that are like props and only affect the system by +- 1 degree. I think this hotel’s thermostat system must be similar.
In addition, one of the problems with the design is that the vent pushes the cool air into the main room and the bedroom area of the room is almost in a cubbyhole on the side. However, my son was in the main part of the room sleeping on the pullout and slept with a sheet and a light blanket and didn’t get chilly. In fact, all of use were somewhat warm at night.
The entire first floor of the hotel seems cooler then the second floor, where our room was.
Secondly, although it is easy to get to the hotel from I-287 North, we were unable to get to the hotel from I-287S or from I-80E. It is very difficult to get to the hotel. We asked for a map and directions to various places, but they didn’t have a map and the staff weren’t able to provide directions.
And finally, the hotel has nice wide hallways and must have a huge footprint. There is only one elevator in the center of the hotel and the housekeepers must share it with the guests. That’s not a problem (except that it is slow!) because the hotel has at least four sets of stairs that are carpeted, nicely lit and clean. We used the stairs almost all the time but be warned if you have a disability or don’t want to walk far.
We used the laundry facilities, which were expensive but clean and quick. The gym had a couple of treadmills, among other equipment and a TV. The business center had three working computers which were slow but adequate.
All in all, this was a great value if you are not picky! We will not stay here again though because of the warm rooms.


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