I stay at this hotel about once a month for business because it is conveniently located and has clean and comforatable rooms.
The main reason for my review is to highlight a great customer service experience I recently had while staying at the hotel. I had mistakenly booked another Crowne Plaza through Orbitz and realized the error a few days after booking. Because it was an advanced purchase rate, I was charged the full price of the stay. I brought the issue to the attention of Sylvia, the Guest Services Manager. She personally resolved the issue with the other Crowne Plaza (even though they were both Crowne Plaza hotels, they had different ownership).
- Official Description (provided by the hotel):
- The Crowne Plaza Paramus Park & its fabulous location, is situated in the heart of Paramus, the shopping Mecca of New Jersey, is within walking distance of Paramus Park Mall & surrounded by many major corporations & attractions. Our boutique style hotel offers a friendly, home away from home experience!The Crowne Plaza Paramus Park has easy access to the Garden State Parkway & the New Jersey Turnpike. Only 12 miles from exciting New York City & a short distance to the Meadowlands Sports Complex, Giants Stadium, the new Yankee Stadium & Woodbury Commons Outlets! In addition, Newark Liberty & La Guardia airports are only about 25 miles from the hotel. You re at the heart of everything, shopping, dining, entertainment & the arts.You ll have room to work, relax & make the most of your day. Amenities such as high speed internet, work center, plush towels & luxurious bedding mean every night is a great night & every day starts right.Our Bonefish Grill serves dinner & room service daily. Enjoy modern interpretations of market fresh fish, grilled specialties & big city cocktails in a rich, sophisticated ambiance. Our new Crowne Cafe offers an extensive, delicious breakfast daily in a modern Wi-Fi friendly space.Whether, you re here on business or taking in what Paramus & New York City have to offer, you ll find yourself surrounded by friendly faces working hard to deliver on the Crowne Plaza Promise! ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Paramus
- Paramus Crowne Plaza