We are a frequent travelers who usually stay at Hampton Inn, Homewood Suits, or Holiday Inn Express 12~16 days out of a month. We came to stay at Crown Plaza Paramus, NJ for a junior golf tournament.
We just checked in today (7/11/2010) but we already had to move 2 times already: 1st time was because the internet was not working, a desk lamp was broken, found several pubic hair on the sheets (Yak!!!!) and neighbor stamping floor or pounding on the walls. The second time was due to roaches in the room....we're not kidding......roaches!!!! We killed 3 and just got fed up and asked to move again. In general, the housekeeping of the rooms are poor. The furniture are dusty, drawers were sticky, carpet were NOT vaccumed well at all. Found fortune cookies crumbs and wrappers, unknown particles, and insects on the carpet. The room seemed nice at first but there are lots of details overlooked. We are just asking for a CLEAN SANITARY room!!! Beware, there is no elevator so if you have heavy luggage and you are assigned a upper floor room, good luck carrying your bags upstairs.
The front desk personnel could be more friendly, informative, attentive & professional. Asked for a refrigerator at ck-in and was promised one will be delivered within an hour. We went out and came back 3 hours later with some groceries but there is no refrigerator in the room to refrigerate them. The receptionist totally forgot about it.....we were told it's too late at night to deliver one because out room was on the second floor.....no elevator and no staff to carry the item upstairs.
Internet is not wireless at this property also. If you have more than one people who need to use the Internet in the room, you are in trouble.
- Official Description (provided by the hotel):
- The Crowne Plaza Paramus Park & its fabulous location, is situated in the heart of Paramus, the shopping Mecca of New Jersey, is within walking distance of Paramus Park Mall & surrounded by many major corporations & attractions. Our boutique style hotel offers a friendly, home away from home experience!The Crowne Plaza Paramus Park has easy access to the Garden State Parkway & the New Jersey Turnpike. Only 12 miles from exciting New York City & a short distance to the Meadowlands Sports Complex, Giants Stadium, the new Yankee Stadium & Woodbury Commons Outlets! In addition, Newark Liberty & La Guardia airports are only about 25 miles from the hotel. You re at the heart of everything, shopping, dining, entertainment & the arts.You ll have room to work, relax & make the most of your day. Amenities such as high speed internet, work center, plush towels & luxurious bedding mean every night is a great night & every day starts right.Our Bonefish Grill serves dinner & room service daily. Enjoy modern interpretations of market fresh fish, grilled specialties & big city cocktails in a rich, sophisticated ambiance. Our new Crowne Cafe offers an extensive, delicious breakfast daily in a modern Wi-Fi friendly space.Whether, you re here on business or taking in what Paramus & New York City have to offer, you ll find yourself surrounded by friendly faces working hard to deliver on the Crowne Plaza Promise! ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Paramus
- Paramus Crowne Plaza