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“Home Sweet Home” 5 of 5 stars
Review of Crowne Plaza Hotel Paramus

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Crowne Plaza Hotel Paramus
3.0 of 5 Hotel   |   601 From Road, Paramus, NJ 07652 (Formerly Radisson Inn Paramus)   |  
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Ranked #2 of 5 Hotels in Paramus
Sparta
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Home Sweet Home”
5 of 5 stars Reviewed December 10, 2013

I love staying here. I stay here when I need to be closer to work for an early morning/bad weather, etc. It seriously feels like another home. Big comfy beds, welcoming staff and fluffy pillows!! Love!

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review, December 11, 2013
Kim, thank you sooo much for your wonderful review!! We truly strive to make everyone feel like this is their "Home away from home!" and I am delighted that we were able to make you feel that way!
Thanks again for taking the time to share your experience!!!
We look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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210 reviews from our community

Traveler rating
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    40
    13
    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2013

I couldn't wait to share my experience at this hotel!
Everything was top notch, especially the king bed, my husband and I joked that we hadn't had
that good night of rest in years, the breakfast was a lil pricey but the experience made it worth it.
Thank you Maureen for your hospitality!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review, December 3, 2013
Thank you for your AWESOME review of our Crowne Plaza Paramus!!! I am truly delighted that you enjoyed your stay and that you enjoyed our beds!! I am happy to say we receive many comments like yours about our beds!!
I hope to welcome you back again, should your travels bring you back to the Paramus area.
Thanks again for taking the time to share your experience!!!
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Orlando, Florida
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 20, 2013

We stayed in this hotel with friends for 3 nights. The rooms are remodelled, parking is convenient, and its right next to the mall, so when you want to go for a shopping spree it's very comfortable. With a little driving you can reach many big stores around the hotel.
The rooms were nice and the beds were very comfi. The furniture was outdated compare to the other parts of the room.
I have no complain. I recommend this hotel to everyone!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review, November 21, 2013
Thank you very much for taking the time to write such a nice review of our hotel! We are delighted that you found our beds to be comfy! I'm sure it was important after a tiring day of shopping.
Thank you again for your recommendation!!
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Statesville, NC
Top Contributor
62 reviews 62 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 13, 2013

I wouldn't necessarily call this a 'vacation hotel' and it is a bit tricky to find however, for business needs, it was fine. The Bonefish Grill is a nice touch and oddly, very sound proofed - in the lobby, you don't hear a sound - I had to ask if they had a bar! Good location for Paramus and in a quiet section - very little road noise considering it's proximity to the highway. Service was good and certainly if you are into shopping, the mall is walking distance. Front desk staff was excellent and very helpful and were great about my having to checkout unexpectedly early. Did not have time to hit the breakfast but it looked great. If I've another need to go to Paramus, this is where I will stay! ONE TIP: If you intend to hit the highway to head to the airport or NY, be aware that the Toll station you'll hit is NOT STAFFED and you'll get stuck there (backing up is out of the question and the drivers will damn near run you over). Thank God I found the .50c I needed otherwise....so in short, bring change!

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review, November 14, 2013
Thank you so much for taking the time to write such a nice review of your stay with us!! I am so happy that you found the Front Desk Team at the Crowne Plaza Paramus to be "Excellent & very helpful" We pride ourselves on our service levels!! We are also pleased that you enjoyed the Bonefish Grill located on'-site and our location.
Thank you again for taking the time to share your experience and we look forward to having the opportunity to welcome you back!
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Boca Raton, Florida
Top Contributor
452 reviews 452 reviews
33 hotel reviews
Reviews in 87 cities Reviews in 87 cities
200 helpful votes 200 helpful votes
3 of 5 stars Reviewed November 11, 2013

Time was Crowne Plaza was an upscale Holiday Inn. Maybe other places, but not Paramus. Faded, shabby, musty, zero charm, but decent prices, so I suppose you get what you pay for.
Shopping convenient, Bonefish Grill in the building OK. Service friendly.

Room Tip: Stay away from drink and ice machines
See more room tips
  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review, November 14, 2013
Mark, thank you for taking the time to write a review on your recent stay with us. I am very sorry that we fell short of your expections and I sincerely appreciate your constructive criticism. I was happy to read that you were happy with our proximity to shopping, Bonefish Grill and the service our staff provided.
Thank you again for your comments and we hope that you will reconsider staying with us again in the future.
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Woodbourne, New York
1 review
5 of 5 stars Reviewed November 10, 2013

The Shopping Trio had a wonderful stay at the Crowne Plaza. Great location - right next to the mall. Jose T, the front desk clerk should get a big fat raise. He represents Crowne Plaza fabulously. He was very helpful and very understanding to us three crazy old ladies. His patience and good humor was so nice. Great stay would stay again!

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review, November 14, 2013
Dear Shopaholic50, Thank you so much the wonderful review you wrote regarding your stay with us!!!
We are so pleased that you enjoyed your stay and that Jose did such a great job taking care of you and your friends! The Crowne Plaza Paramus is a great choice when you are in the Paramus area for shopping. So I hope that when that shopping urge hits you again, we will be part of your plans!!
Thanks again!!
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Oswego, New York
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2013

This is our second year coming to the Paramus Run, and staying at the Crowne Plaza Hotel has definitely been a high point. Very nice staff...clean rooms...great breakfast! And with the Bonefish right next door? Perfect. I highly recommend this hotel for anyone traveling in the Paramus area.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review, October 24, 2013
Paul S., Thank you so much for taking the time to write a review of the Crowne Plaza Paramus after your recent stay! We're so glad you returned and again enjoyed your stay, as well as our breakfast & the Bonefish Grill on-site!
It was another spectacular day for the Paramus Run & we certainly hope to welcome you back again for next year's run!
Thanks again for taking the time to share your experience!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Paramus

Address: 601 From Road, Paramus, NJ 07652 (Formerly Radisson Inn Paramus)
Phone Number:
Location: United States > New Jersey > Paramus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Paramus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crowne Plaza Hotel Paramus 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Crowne Plaza Paramus Park & its fabulous location, is situated in the heart of Paramus, the shopping Mecca of New Jersey, is within walking distance of Paramus Park Mall & surrounded by many major corporations & attractions. Our boutique style hotel offers a friendly, home away from home experience!The Crowne Plaza Paramus Park has easy access to the Garden State Parkway & the New Jersey Turnpike. Only 12 miles from exciting New York City & a short distance to the Meadowlands Sports Complex, Giants Stadium, the new Yankee Stadium & Woodbury Commons Outlets! In addition, Newark Liberty & La Guardia airports are only about 25 miles from the hotel. You re at the heart of everything, shopping, dining, entertainment & the arts.You ll have room to work, relax & make the most of your day. Amenities such as high speed internet, work center, plush towels & luxurious bedding mean every night is a great night & every day starts right.Our Bonefish Grill serves dinner & room service daily. Enjoy modern interpretations of market fresh fish, grilled specialties & big city cocktails in a rich, sophisticated ambiance. Our new Crowne Cafe offers an extensive, delicious breakfast daily in a modern Wi-Fi friendly space.Whether, you re here on business or taking in what Paramus & New York City have to offer, you ll find yourself surrounded by friendly faces working hard to deliver on the Crowne Plaza Promise! ... more   less 
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Also Known As:
Crowne Plaza Paramus
Paramus Crowne Plaza

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