I'm surprised this hotel is rated so well. This condition of this property wasn't good for me. At best, it should be a Holiday Inn, and it certainly doesn't meet the expectation of a 3.5 star Crowne Plaza. I've actually stayed in nicer Holiday Inn Expresses. It's very shabby. The design and the rooms didn't match what one would expect from a Crowne Plaza. It's two levels and without an elevator, so it probably was originally built to be a budget property. The rooms were small. On a positive note, the attached restaurant/bar was excellent. I had limited interaction with staff, but they seemed nice enough. I would avoid this property in the future.