Reminds you of days gone by. A beach "motel". Clean, great location, and the "Jersey Shore experience" when you stay there. This was our third stay over the past three years, and will book again for next year. Once you park your car, no need to use it again until you get ready to leave.

We spent just an overnight at the Impala Inn to see a show by the Ocean City Theater Company (great show btw!) and stayed at the Impala. We were pleasantly surprised to find the room large enough to accomodate 4 adults. The staff was very pleasant. Although the decor was dated, the room was immaculate and when we asked for extra towels we had them w/in 15 minutes.

This hotel was very clean, employees were very friendly and helpful. My main concern when finding a place to stay is the cleanliness and I was pleasantly surprised. There was also a nice pool area. We were disappointed with the small room size, but the beds were comfortable. We also wished there was a microwave in the room and coffee pot or at least coffee offered in the lobby so we didn't have to go searching for it somewhere nearby. Elevator did not serve the entire second floor so if you have trouble carrying luggage up steps you might want to be aware of this. Very tight parking lot too, tried to pull in a space and could not even open my doors. Hotel was very conveniently located to the beach and boardwalk.

The room we got was too small for our family (two adults and four kids) even though we were first told that it would be roomy enough to accomodate all of us. This was first pointed out to me when I called to extend our stay for an additional night. The reservation clerk duly informed us that, unlike what we were first told, our room was, in fact, not a "deluxe" room but a regular room. She then proceeded to point out that the ONLY difference between a regular room and a "deluxe" room was the addition of a pull out sofa. Really? Assuming the two types of rooms are otherwise identical, I couldn't imagine how or where a pull out sofa would fit. She was either lying to me or was herself not properly trained. Incidentally, the quality of the room was no different than any room I've ever stayed in at an economy hotel (i.e., Howard Johnson, Comfort Inn, etc.). We began the second night of our stay by being locked in our room for an hour and ten minutes due to a faulty door lock. It took the novice maintenance man this long to hammer out the old lock and free us from our unexpected prison. Curiously, he replaced the broken lockset with another old one, which we found out the next morning when the outer knob came off in my hand when I went to close the door. Shame on the hotel's management, who couldn't be bothered to address our unfortunate situation, either the night it happened or when we checked out the next day. Supposedly, the front desk clerk on duty the night the "lock-in" occurred told me she would leave a note for management. Either she didn't, or management didn't care enough to address it. Needless to say, if this is how they choose to treat their guests, we'll never return to this property or any of their other properties in Ocean City.