First of all it's cheap and yes, just a short way to get into the city, but still not a good location. Located in an industrial area, hard to get in and out of, just not convienient at all. We had a crib reserved for our 4 month old infant and when we got there, they said they didn't have any left. Apparently they have two or three. When we got to our room we noticed a cigarette burned couch, mold all over in the bathroom, dust all over the cups, and horribly stained sheets! I went down to voice all of the concerns and I was handed new sheets to change myself and was told I was out of luck for the night as far as the crib. The next night we came back to the hotel, there was still no crib but there was a GIANT scary-as% bug on my bed! Disaster overall for sure. I have a call into the manager to see what they plan on doing for us so we will see if he calls back. We would never stay here again.

We had an extended stay over the Thanksgiving holiday 2012. We stayed here because it was so (affordable) close to New York. We were located almost right across from the Lincoln Tunnel. Quick drive over to Manhattan ($12 to go into NY) and then there is a nice safe parking garage (slightly pricey, self park) right when you get over there. Park for the day and walk or use the subway. If you have a small group, take the shuttle they DO have one - pay attention to pick up and drop off times copies of the shuttle schedule available at the desk. As far as the hotel goes, it was great! We had 5 adults and 5 preteens/teens. The morning breakfasts included eggs, bacon, sausage, waffles and usual continental breakfast items - great way to start the day and to save $ on eating out. The common areas were fresh, clean and welcoming. None of the usual tacky remodeling trying to disguise an old rundown hotel. Rooms were clean and well appointed too including microwave, fridge, sleeper sofa, free WiFi in room and usual amenities. I am a "clean freak" so I thoroughly checked the entire room including the mattress, very clean! All staff were so pleasant and tolerant. The kids in our group busied themselves in the evening making a movie, using the elevator, stairwell and hallway. The staff was fine with that. We felt totally safe allowing the kids to do so. Many video cameras for safety and security inside of the hotel and outside as well. Well lit outside, which is good because the area around the hotel seems like it could be a little sketchy. This is my personal experience and I can't guarantee you will be as pleased as I was, but I can say it is a great choice if you're leaning toward staying here!

After one night of no light and no heat during Hurricane Sandy my husband and I went in search of a hotel that was open and had a room. We are from Jersey City so we didn't have far to go
when we pulled in to the Comfort Suites on Tonnelle Ave in North Bergen. Their power had just been restored 10 minutes before we got there and the computers were down. But I will tell you that the manager was the nicest and most accomodating especially under the circumstances. I will definitely recommend any friends or family stay there when they can't stay with us.

On a recent trip to New York City we decided to expand our budget by staying in North Bergen, New Jersey. We chose this Comfort Inn to give the chain another chance after a DISASTROUS experience at another Comfort Inn Suites in Chesapeake, Virginia. Not the best choice.
One reason we selected this location was based on it's boasting high customer ratings on TripAdvisor, and the added enhancement of a hotel shuttle that was available to get into Manhattan.
The location seemed a bit "sketchy". North Bergen seems more run down. The hotel shared a parking lot with a Howard Johnson. The parking lot was small, but well lit. Check in was slow. The lobby seemed nice. We went to our room, It was on the smaller side despite the separate "living room: area. The furniture was very worn, and thread bare in spots. The beds were clean, but the bed coverings were extremely stiff and made sleeping less comfortable.
The bathroom was dirty. Mildew was on the floor tiles, and the edge of the wall tiles were the floor met the wall. The bathtub had a number of chips in the enamel and serious rust stains.
As for the Shuttle: sounds great in theory. We ate our breakfast (the breakfast is a nice yet standard array of cold pastries, cereals, precooked hard boiled eggs and boiled ham and make-your-own waffles - however the area to prepare your waffles encumbers anyone else trying to get ANY food)
then checked in with the front desk 30 minutes before the first shuttle was set to depart. We asked the gentleman how to get tickets, etc. He assured us an announcement would be made. We sat. And sat. And sat. Finally, at ten minutes AFTER 9 (the shuttle was set to leave at 9) we walked outside on our own and saw the shuttle at the OPPOSITE end of the parking lot, fully loaded with guests from the Howard Johnsons, and preparing to leave. We managed to get on - it was 5 dollars per person, one way. (ten dolars round trip - bus is actually CHEAPER!) It was full, so we were forced to STAND, while we went to another hotel to get w LARGER shuttle. Once we had all transferred to the larger shuttle at the Days Inn up the road we were off. It was now a full hour LATER. The shuttle dropped us off at Times Square. It doe not pick up again until 8 pm. So, plan on a LONG stay in the city if you take it in!
All in all for the price, I would stay further our, in Secaucus. The hotels there are much nicer, and cost less and there is more at your disposal. Plus, most are right on the bus line, where you can get a RT bus fare for only $7.90, and kids are free.