I was attending a meeting here on the 22 & 23 of April and from the time I was shuttled from the airport the service here was fantastic. The shuttle driver was a happy guy greeting everyone and upon entering the hotel guests where greeted by a number of the staff and escorted to a speedy professional check-in. Despite the construction in the lobby everything was clean and pleasant. These people know what they are doing in that they where there when you needed them and they gave you your privacy when you didn't. The room was well appointed and comfortable. Honestly superior service.
Now an explanation of the title of my review. I left my brand new gortex (expensive jacket) in the restaurant and then shuttled away to the airport for my return flight to Atlanta and was on the plane before realizing I'd left it. Today I called the hotel and the manager Mike Magnifico (lives up to His name) went personally on a search for my jacket, recovered it, called me back within an hour of my inquiry and is shipping it to me. As a traveler many of you know how important it is to have this kind of response when you're in need. This hotel and Mr. Magnifico are both Magnificent!
Thank You Mike.