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Ramada Plaza Newark Liberty International Airport
3.0 of 5 Hotel   |   160A Frontage Road, Exit off of 1-9, Newark, NJ 07114   |  
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Ranked #14 of 16 Hotels in Newark
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286 reviews from our community

Traveler rating
    41
    102
    93
    32
    18
See reviews for
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63
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Las Vegas, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 1 week ago

restaurant was clean and reasonable good variety,,fast service,,,,,bed was big and comfortable,,,,,but no bath-tube that is sad as i love to soak,,,,,,,,i need a tube so i can only give it a 4 every thing else 5

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernst2013, General Manager at Ramada Plaza Newark Liberty International Airport, responded to this review, 1 week ago
Thank you for choosing The Ramada Plaza at Newark Airport.

We value your business. Thank you for your feedback, it's deeply appreciated. As we are trying to provide the best service to our guests. I am delighted you enjoyed your stay at our property. We will address your concern.

We thank you for your loyalty and hope to welcome you again soon.

Regards,

Ernst
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

They did what they said, got us to the airportport, picked us up from the airport,had our room, got a very nice dinner, all in all great value and service.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernst2013, General Manager at Ramada Plaza Newark Liberty International Airport, responded to this review, 1 week ago
Thank you for choosing The Ramada Plaza at Newark Airport Edgar G.

Thank you very much for your positive review. We appreciate and truly value your business. We hope to welcome you again on your next visit to our area.

Regards,

Ernst
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Milford, Connecticut
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I wrote to this hotel because I had a small problem with a shuttle. Being in hospitality industry....you always are listening for correction...but I figured a big chain like the Ramada....that I would be just barking...to no one.....WoW WAS I WRONG!!! Bruce, the manager, writes to me within minutes,with an apology....and said he was going to take care of it so it doesnt happen again......YOU HAVE TO LOVE THIS!!!! We stay here when we travel....out of Newark Airport and we are always happy. Thank you Bruce, for listening....I guess that is all I needed. We will be back......!!!

Room Tip: I like to be close to the elevator so I dont have to drag my luggage far.
See more room tips
  • Stayed March 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tysons Corner, Virginia
Top Contributor
138 reviews 138 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Cancelled flights due to snowstorm put us into this hotel which has a shuttle service to the airport every half an hour. If you are inbound traveler you become impatient waiting for the shuttle. Check in and out are very friendly, fast and easy. The restaurant inside the hotel is not as you expect. There is a little coffee shop in the lobby which is open 24 hrs but don't expect them serve croissants or fancy brewed coffee. The restaurant is not open for breakfast. Our floor ice machine was broken and end up trying other floors.

Room Tip: Turn the A/C or heater off! You cannot sleep from the fan noise. Other customers complained from the...
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  • Stayed March 2015, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernst2013, General Manager at Ramada Plaza Newark Liberty International Airport, responded to this review, 1 week ago
Thank you for choosing The Ramada Plaza Newark Airport.

We value your business and appreciate your feedback. I apologize for some of the disconnect you encountered during your stay. We will certainly address them. Our restaurant is open for breakfast from 6:30 am to 11 am. We hope to see you again soon.

Regards,

Ernst
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Toronto
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We ended up here because UA managed to strand us in Newark overnight due to administrative screw-ups on their end ! This is the only reason we would stay here and if we ever get stranded in Newark again, we will decline any offer of this hotel.

After an 18 hour travel day all we wanted was a clean room and something edible that was not airline or airport food .... The Ramada failed on both fronts. The room was dirty, grubby and smelly and seriously, $15 for a basic entree, $20+ if you include a drink? Then $14 for breakfast and a buffet selection that was absolutely abysmal. We ended up doing the a-la-carte breakfast which was cheaper for us and more filling and the only bright spot of the whole stay was the waiter who served us. he was attentive and cheery. We did pass that info to his manager who seemed to be sitting in a corner doing the books and watching the two guys working .... thats also the reason it gets a rating of 2 instead of 1

  • Stayed November 2014, traveled with family
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernst2013, General Manager at Ramada Plaza Newark Liberty International Airport, responded to this review, 2 weeks ago
Thank you for choosing The Ramada Plaza Newark Airport.

We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service,cleanliness and quality. I would like to obtain some additional details regarding your stay and experience. Please reach out to me .

Regards,

Ernst
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Newark Liberty International Airport

Address: 160A Frontage Road, Exit off of 1-9, Newark, NJ 07114
Phone Number:
Location: United States > New Jersey > Newark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 16 Hotels in Newark
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Newark Liberty International Airport 3*
Number of rooms: 412
Official Description (provided by the hotel):
THE EVOLUTION HAS BEGUN! The Ramada Plaza's long awaited top to bottom renovation is almost complete! Come give our hotel another try, we have made dramatic strides in making The Ramada Plaza Hotel the great hotel our guests deserve! Our guest ready team is here to make you feel at home. Every one of our 412 rooms and public areas are part of a major improvement program we are sure you will love the new modern decor.All of our rooms offer, Free WiFi, coffee and coffee makers, irons/ironing boards, in-room Movies, Ramada Plaza branded amenities, daily housekeeping, airport shuttle and more!Park and Fly at The Ramada Plaza, we offer room night and long term parking packages.We have an outstanding restaurant Teddy's Bar and Grill, arguably the best service and quality food at any of the airport hotels! Daily specials, comfortable and inviting atmosphere. Give it a try, you won't be dissapointed!Want to grab a quick snack, our Corner Cafe is open 24 hours, coffee, tea, pizza, beverages, sandwiches and sweets all at your finger tips 24/7 in the hotel lobby!Ramada Plaza offer 12,000 sq.ft. of meeting rooms and ballroom space. Having a corporate or social function? Need to organize a quick meeting, we can accommodate meetings and groups from 10 - 400 people (depending on set-up requirements.) Come witness the EVOLUTION at the new and improved Ramada Plaza, Newark Airport. We are here for you, our valued guest. We understand customer service and look forward to serving you! ... more   less 
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Also Known As:
Holiday Inn Newark
Newark Holiday Inn

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