Was stuck in Newark because of a flight cancelation. The front desk attendant was not helpful at all. He directed me to another attendant who was very busy and briefly walked outside. I just wanted to know when the next shuttle would arrive and to hand them my room key. I could not even get the words out before he directed me to the other front desk clerk. I assumed he did not hear me. He just stood there as the lobby filled with people not even once attempting to help for five minutes. All I wanted was to turn in the key and know when the shuttle would arrive. When the shuttle did arrive he directed me to the shuttle and held his hand out for the key. That means that he heard me and refused to help. I am pretty sure that he must have been about to get off, but he could have helped make the transition smoother by helping with checkouts and basic information.
- Official Description (provided by the hotel):
- THE EVOLUTION HAS BEGUN! The Ramada Plaza's long awaited top to bottom renovation is almost complete! Come give our hotel another try, we have made dramatic strides in making The Ramada Plaza Hotel the great hotel our guests deserve! Our guest ready team is here to make you feel at home. Every one of our 412 rooms and public areas are part of a major improvement program we are sure you will love the new modern decor.All of our rooms offer, Free WiFi, coffee and coffee makers, irons/ironing boards, in-room Movies, Ramada Plaza branded amenities, daily housekeeping, airport shuttle and more!Park and Fly at The Ramada Plaza, we offer room night and long term parking packages.We have an outstanding restaurant Teddy's Bar and Grill, arguably the best service and quality food at any of the airport hotels! Daily specials, comfortable and inviting atmosphere. Give it a try, you won't be dissapointed!Want to grab a quick snack, our Corner Cafe is open 24 hours, coffee, tea, pizza, beverages, sandwiches and sweets all at your finger tips 24/7 in the hotel lobby!Ramada Plaza offer 12,000 sq.ft. of meeting rooms and ballroom space. Having a corporate or social function? Need to organize a quick meeting, we can accommodate meetings and groups from 10 - 400 people (depending on set-up requirements.) Come witness the EVOLUTION at the new and improved Ramada Plaza, Newark Airport. We are here for you, our valued guest. We understand customer service and look forward to serving you! ... more less
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- Also Known As:
- Holiday Inn Newark
- Newark Holiday Inn