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“Great way to economize if you're going to lower Manhattan” 4 of 5 stars
Review of Hilton Newark Penn Station

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Hilton Newark Penn Station
3.5 of 5 Hotel   |   Gateway Center-Raymond Blvd, Newark, NJ 07102   |  
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Ranked #8 of 16 Hotels in Newark
Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
“Great way to economize if you're going to lower Manhattan”
4 of 5 stars Reviewed 1 week ago NEW

The hotel's access to the PATH trains is perfect. You can leave your room and be in NYC in 30 minutes for $2.75. The room was clean and the bed was very comfortable. My only complaint is that FOX News doesn't work, in fact CNN was the only cable news channel that did. As much as that annoys me I'd still stay here again if doing business in the financial district in NYC.

Room Tip: 9th and 10th floor are Concierge floors. There are no views here.
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  • Stayed May 2015, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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895 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
1 review
4 of 5 stars Reviewed 1 week ago NEW

The hotel is great and the rooms are very good. The staff was very nice. It is located in a centric area, just next to the Newark bus station. However I had a lot of problems with the internet connection. It was very slow and it never worked on my laptop, just on my iPhone.

  • Stayed May 2015, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwood, United States
1 review
3 of 5 stars Reviewed 1 week ago

My Last few stays have been diapointing because I do have in my HHonors profile I like to be far away from the elevators but in both Philadelphia and Newark my rooms were right next to the elevators. Even though I booked these rooms almost a month ahead you still could not accomodate my prefernce in my profile. What is the use of filling that out then?

  • Stayed May 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at Hilton Newark Penn Station for 7 days. Our room was on the 9th floor and it was very nicely updated, the bedding and towels were fluffy and clean, the temperature was just right. Breakfast on our floor during the week was more then sufficient including eggs, bacon, french toast, breads, juices, coffee, yogurt, fruit, bottled sodas, water. It's free might I add. Our attendant there was a very nice young man who was very pleasant and attentive. The hotel restaurant is great as well. Our waiter was exceptional and treated us like royalty. Newark Penn Station is directly adjacent to the Hilton so there is no need to go outside. The PATH train will take you directly to World Trade Center in NYC. Just need a Metrocard which costs $1 and $2.75 each trip. Would stay again!

Stayed May 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
3 of 5 stars Reviewed 1 week ago

Reservations were confirmed for king bed room. After 10 hours of travel, checked in and went to room -- no king bed. Had carried all luggage bags to room. Returned to lobby, finally provided king bed room on another floor. Had to return to original room, retrieve luggage, and carry luggage bags to correct room. No apology whatsoever.

  • Stayed May 2015, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review, 1 week ago
Good Afternoon,

I do apologize that you were not given the king bed that you had requested. I know that it must be frustrating to get into a room and then be told that another room became available. I also apologize that you were not offered assistance with your luggage, I will speak to the staff and use this as a training tool. I hope that if you come to Newark again you will chose to stay with us at Hilton Newark Penn Station.

Yours in Hospitality,

Lori S
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We picked this hotel solely because of it's location to Newark Penn Station, a 3 minute walk across a skywalk from the hotel lobby directly to Penn Station! We were pleasantly surprised with the hotel. The rooms were completely updated, quite comfortable, and extremely clean. If it weren't for the narrow and very tall door, you would never know this was an older hotel. The room was extremely quiet, not so much as a signle brake squeal was heard during our entire stay. The breakfast on the Concierge level was delightful and the attendant was amazing, constantly buzzing around like a little bee... cleaning up after other messy guests, restocking cereals, juices, bacon, and breads.

Very please with our experience here. Definately will be staying here again on our next trip!!

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review, 1 week ago
Good Afternoon,

Thank you for taking the time to review the Hilton Newark Penn Station. I am very happy to hear that you enjoyed your stay with us. I will be delighted to share your comments with the entire staff. I am glad you found the room to be comfortable and quite. I hope that if your travels bring you to Newark again you will stay with us here at Newark Penn Station.

Yours in Hospitality,

Lori S.
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new york, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Compared to the many many other Hiltons,we have visited, over the past 20 years, this location was far below the others. The hotel has smell of being very old. Also, the bathroom linen was very old and should have been discarded a year ago.

  • Stayed May 2015, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review, 1 week ago
Good Afternoon,

I wanted to apologize that you were not satisfied with your most recent stay with us at Hilton Newark Penn Station. We pride ourselves in great customer service as well as clean and comfortable rooms. I am very sorry to hear that your room was not cleaned to standard. I have shared your comments and concerns with our housekeeping manager. I hope that if you are to visit Newark again you will give us another try.

Yours in Hospitality,

Lori S.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Newark Penn Station

Address: Gateway Center-Raymond Blvd, Newark, NJ 07102
Phone Number:
Location: United States > New Jersey > Newark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Newark
#4 Family Hotel in Newark
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Newark Penn Station 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Hilton Newark Penn Station Hotel Newark
Hilton Hotel Newark
Hilton Penn Station Newark
Newark Hilton

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