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Hilton Newark Penn Station: Traveler Reviews

3.5 of 5
Gateway Center-Raymond Blvd, Newark, NJ 07102
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Hilton Newark Penn Station
Ranked #5 of 20 hotels in Newark
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516 reviews from our community

Traveler rating
    136
    235
    84
    43
    18
See reviews for
Families
111
 
Couples
118
 
Solo
60
 
Business
114
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chicago, IL
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
36 helpful votes 36 helpful votes
“Wear Noseplugs”
2 of 5 stars Reviewed December 30, 2012

Wake up Hilton ... you need to take your flag off of this old, disgusting building. First of all, why the ridiculously strong air freshener scents in the lobby? It was so bad, we could barely breathe. This one hotel has changed my mind of Hiltons as a chain. Marriott or Starwood would never allow a property like this to exist.

Secondly, the hallways are dark, dirty and dingy. The rooms, not much better. I'm fine with the "NYC small" rooms, but the carpets and bed skirting were nasty ... windows so dirty you could barely see out of them. And that lobby air freshener working its way up into the rooms ... fresh air please!!!

There's no lobby space to speak of ... one dirty couch and a couple "flea market worthy" chairs.

We did have a great lunch one day at the restaurant, but in the morning --- beware! It's tiny and so overcrowded when the hotel is busy. The $24 breakfast buffet was icky ... just the basics with the addition of a few hairs here and there ... nothing to protect the food.

This hotel is a cheap option for those wanting to stay outside of Manhattan and grab the $5 NJ Transit trains to NYC Penn Station (walkable to Times Square), but the money-saving plan will quickly turn into depression --- especially at night when the direct access to the train station is locked and you're forced to trip over homeless people scattered throughout the station in Newark.

Never again!

Room Tip: Stay elsewhere! Jersey City and Hoboken are better non-Manhattan choices.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask JoeFoodie about Hilton Newark Penn Station
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bartlett, Illinois, United States
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
12 helpful votes 12 helpful votes
“Clean, safe, and convenient”
4 of 5 stars Reviewed December 26, 2012

Normally, I travel for business, but this time I was in Newark to see the Rolling Stones concert. My wife and I stayed in a standard king room. Room was clean, bed comfortable, and water pressure in shower is fine. Early check in was available for us and we always felt safe while in the hotel. The hotel is conveniently connected to Penn Station and we were able to take a train into Manhattan easily without paying NYC prices.

Shuttle Service only runs every hour or half hour and is in a very old/dated van, but it gets the job done.

Hotel is within walking distance of the Prudential Center, however make sure you have a group walking with you. In fact, any time you walk outside the hotel, be careful, I was eyeballed a dozen times when we walked to the nearby walgreens once. This area is not safe and despite the line you will be fed about "Newark is being cleaned up"....its not, proceed with caution. I would stay in this hotel again, but only if I absolutely had to be in the area. It's just not safe. You will hear police sirens going off all night...I know we did.

No Pool, which was surprising and disappointing for a Hilton, but I guess I've been spolied by more modern Hilton properties over the years.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask John G about Hilton Newark Penn Station
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Nice!”
5 of 5 stars Reviewed December 26, 2012

I wasn't expecting as much as we got during our two-day over Christmas stay. The room was not spacious, but it was very clean and comfortable. The bathroom was also a bit tight, but everything worked beautifully and the shower was great! I gave it five stars because the staff were so friendly and helpful, even though they had to work Christmas day. I was disappointed, though, that the hotel charges for in-room wi-fi. It's free in the lobby, but there is not enough space in their tiny "business center" and we could not find seats. I thought the days of charging for Internet were over! Anyway, I will definitely return the next time I visit my family in the area and this will probably become the "traditional home-away-from-home."

Room Tip: We had an "economy" room and thought the value was great for the price we paid.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nancy O about Hilton Newark Penn Station
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great place to stay if visiting the Prudential Center”
4 of 5 stars Reviewed December 19, 2012

This Hilton is connected by walkway to Newark Penn Station making it ideal for those traveling by train or needing an alternative to nearby EWR. It was a short walk to the Prudential Center. The room was spacious and clean. The bathroom was a bit of a tight squeeze, but there was plenty of hot water. The staff at the front desk was kind enough to provide a toothbrush! Also tried the room service and I can recommend the salmon and the cheeseburger.

Room Tip: I'd stay away from the elevator vestibules.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ctaxolotl about Hilton Newark Penn Station
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Hilton expected mire”
4 of 5 stars Reviewed December 15, 2012

Rooms were clean , as were the hall ways. Somehow expected more from a Hilton. Rooms were average , but above Holiday value . Some small annoying things were , no NFL channel , no Fx. Room service hamburgers were tasteless. My friend had a room by the ice machine , noise and banging from the machine all night . Some shifts in the restaurant couldn't get the order right . Stayed there for two weeks . Limited menu was adequate .

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mudville9 about Hilton Newark Penn Station
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Newark Penn Station

Also Known As:
Hilton Newark Penn Station Hotel
Hilton Newark Penn Station Hotel Newark
Hilton Hotel Newark
Hilton Newark
Hilton Penn Station Newark
Newark Hilton
Address: Gateway Center-Raymond Blvd, Newark, NJ 07102
Phone Number:
Region: United States > New Jersey > Newark
Amenities:
Bar/Lounge Business Center Fitness Center Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Family Hotels in Newark
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Hilton Newark Penn Station
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