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“Great place to stay to explore the city” 5 of 5 stars
Review of Hilton Newark Penn Station

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Hilton Newark Penn Station
3.5 of 5 Hotel   |   Gateway Center-Raymond Blvd, Newark, NJ 07102   |  
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Ranked #5 of 21 hotels in Newark
US
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
“Great place to stay to explore the city”
5 of 5 stars Reviewed November 28, 2012

My husband, parents and I stayed here in order to explore NYC over a long weekend. The condition, cleanliness and comfort of the hotel were great. All of the staff we encountered were wonderful. Being connected to the train station and having covered parking were also extremely convenient. We also got breakfast with our rate, which was substantial and good. I would definitely stay here again. The only thing I'll note is that there is traffic noise even though we were on the top floor. They provide ear plugs, which is thoughtful and appreciated.

If you're not familiar with the NYC area transit, the Info desk at the train station was very helpful when we needed it.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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Tel Aviv, Israel
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 27, 2012

Stayed here for meetings in the area, because of the Newark location. This is not a property I am going to come back to, unless all other options are sold out. Service is reasonable, but no one goes out of their way to please you, for example, small perks like a bottle of water to Hilton Honors guests are not given here. But the worst is not that they don't give you the small things, but the bigger things that you don't get. The small gym has two treadmill, out of which one doesn't work and on one of the two stepper machines the screen didn't work, so my workout went south waiting in line. Every time you access the parking lot you have to wait in line at the front desk to get your ticket validated, so if you drive in and out, you'll find yourself standing in line most of the day.
I'm a frequent Hilton guest, with silver status, but this stay has made me start thinking that I should broaden my horizons to other chains.

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  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
122 reviews 122 reviews
55 hotel reviews
Reviews in 51 cities Reviews in 51 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed November 26, 2012

Great location for this hotel. The staff is very welcoming and helpful however the rooms are getting to be a bit run down. In need of a remodel... but still nice! There was no luggage rack etc in my room which was a bummer and the rooms are not very soundproof. This hotel has a lot of traffic and parties going on it seems like. Tunnel connects you to the train into the city, which makes shopping very easy, and the hotel is a way better value then staying in Manhattan.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Frankfurt, Germany
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 25, 2012

The Hilton is a lower standard hotel. It is old and dirty. In the floors and in the rooms there is additionally a bad smell. At night it is very loud because it is directly situated at a very large street.
There is only one benefit: you can easily access New York using the train that starts at Penn Station.
But is you have another choice, don't go there.

  • Stayed June 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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NJ
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 20, 2012

I stayed at the Hilton, Newark, NJ right after Hurricane Sandy. However, I was fortunate enough to be there for a joyous occasion- a wedding. The accommodations were nice, but nothing special. I didn't get the door held for me (one of my favorite hotel perks that make me feel special). I was also utterly surprised (especially after the storm) that the Hilton charged for internet service in their rooms. I thought that they would have waived that fee, knowing how many people were displaced due to the storm. You also HAD to pay the $22/day parking rate. When I got to my hotel, there were some amenities missing in the bathroom and I had to find a maid in the hall to stock up. I just think there were some little touches that were lacking- the hotel did not go out of their way for me. I mean, it's the Hilton, I was expecting perfection. Doubtful that I will stay there again.

  • Stayed November 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rome, New York
2 reviews
2 of 5 stars Reviewed November 12, 2012

I've stayed at many hotels so I know what to expect. First off the price is way too much for what you get. We were charged 160 + tax for one night. For that price I expect a pool and hot tub and access to a nice neighborhood with a lot of nice places to eat. I also expect an internet or wifi connection to be included with the price. We had none of this. There was a tunnel with nice stores and some places to eat, but on a mid Saturday afternoon everything was closed except the hotel's bar and Subway. We ended up eating at a nearby Dinasaur BBQ which was ok, but it was really the only other choice we found (except for fast food at the train station).
The hotel wanted an additional 12.95 per night for wifi service. Someone is making a lot of profit on that (AT&T or the hotel).
Taxes on the room was a crazy 20 dollars thanks to NJ and Federal taxes. Could have stayed in downtown NYC for not much more and had all the amenities including excellent location.
Someone left a pair of socks by the hair dryer in the bathroom. View was terrible. Curtains wouldn't close to keep the early morning light out. There was a vent, but no working fan in the bathroom. Remote control had visible scum on it between the buttons. Beds were nice and comfortable and TV was nice. Heard police sirens twice. Not sure how common that is.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redlands, CA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2012

We arrived from a cruise ship two days after Hurricane Sandy went through. Thank goodness we had reservations here, staying for 3 nights. Great value, economical, and right across the street from Newark Penn train station. We took the train into NY city each day for only $5. Bell hops were great, storing our luggage securely until it was time to check in. Desk staff were always courteous and helpful. We used the lobby computer to print our boarding passes, free of charge. The only hiccup was at the hotel cafe, where they dropped our entire breakfast on the floor and took another 20 minutes to cook it again, rather than offering us the buffet instead. In the evening however, the appetizers and cocktails were a great way to end the day, and the evening wait staff was super. Street noise was at a minimum, with well insulated rooms even though we faced the street. We will definitely stay here again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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Additional Information about Hilton Newark Penn Station

Address: Gateway Center-Raymond Blvd, Newark, NJ 07102
Phone Number:
Location: United States > New Jersey > Newark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Newark
#4 Business Hotel in Newark
#5 Romantic Hotel in Newark
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Newark Penn Station 3.5*
Reservation Options:
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Also Known As:
Hilton Newark Penn Station Hotel Newark
Hilton Hotel Newark
Hilton Penn Station Newark
Newark Hilton

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