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“Very convenient!” 5 of 5 stars
Review of Courtyard Newark Liberty International Airport

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Courtyard Newark Liberty International Airport
3.0 of 5 Hotel   |   600 Routes 1&9 South, Newark, NJ 07114 (Newark Airport and Port Newark)   |  
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Ranked #8 of 21 hotels in Newark
GreenLeadersGold level
Binghamton, New York
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Very convenient!”
5 of 5 stars Reviewed July 3, 2013

We had never been to this area and had tickets for a concert at The Prudential Center. Couldn't have been more convenient. Check in was quick and everyone at the hotel was friendly. We were literally around the corner from the venue and the parking garage. Highly recommend and this will be our go to hotel for any shows at the Prudential Center!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, General Manager at Courtyard Newark Liberty International Airport, responded to this review, July 5, 2013
We truly appreciate this great review, thank you so much for taking time out to do so and thank you very much for choosing our hotel.
Indeed the Prudential Center is very close to our hotel, it is an outstanding venue for all kinds of events from NJ Devil NHL Hockey, concerts and galas, we are so proud that Newark has such an amazing facility.
Our hotel recently completed a mini renovation and is looking wonderful, a lot of hard work by a tremendous team really makes the difference and great reviews like this make the hard work, worth it.
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215 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Bethlehem, Pennsylvania
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 19, 2013

We stayed here over night in June 2013. The next morning we were heading to the airport for our flight. The people who checked us in we're very nice and very helpful. The rooms are in a very convenient spot because all rooms connect to the lobby. We ordered food from their "restaurant" and it was really good but prices were a little high. We did not go in the pool but what we could see is that nobody was in it. The hot tub was under maintenance so no review on that. The shuttle came for us at the right time. By the way, if you are staying there for the reason we did, I suggest you leave about 2-3 hours prior to your boarding time. You won't regret it!

Room Tip: We had a room that had two queen beds for the three of us. It shouldn't matter where your room i...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGB68, General Manager at Courtyard Newark Liberty International Airport, responded to this review, June 21, 2013
Kelly:
Delighted that you took time out to submit this great review, we truly appreciate your feedback and I will be sure to share this with the team.

I am very proud to say that I have some of the best colleagues in the business and it is an honor to work with them all, they just want to exceed every guest’s expectations.

We recently added two new airport shuttle buses to our airport service and both run on compressed natural gas so not only are they green in color they are green for the environment.

Happy traveling
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London
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 4, 2013

I cannot speak highly enough about this hotel. My niece and I arrived in Newark en route to Aruba. Expedia booked us into a motel that was in the wrong part of town full of unsavoury characters. After driving around for an hour or so we couldn't find a room anywhere. Our taxi driver got fed up and dropped us off at the Courtyard Marriot and left us there. A friendly security guard came to ask us if we were okay and when I explained our dilemma he took us inside, put our bags in a room behind the reception area and spoke to the reception manager. They allowed us to stay in the hotel lobby and pointed out we would be safe there and no one would bother us. We had access to a TV and WiFi and Ben, the reception manager on duty at that time even made us coffee in the morning before we hopped on a shuttle service they provide to the airport.

We cannot thank them enough for their kindness and if it wasn't for them we would have headed straight back to the airport. They will never know how much their hospitality and kindness meant to two tired female travellers who just had the worse fright of their lives. A big thank you for your kindness and understanding. We would definitely recommend staying there.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGB68, General Manager at Courtyard Newark Liberty International Airport, responded to this review, June 6, 2013
Tee Jay:
I am so happy that my staff made a difficult time so much better for you on your recent visit to the United States, I will be sure to commend them for a job well done. The team works hard every single day to make great impressions and it is an honor to be part of such a great group of folks; who what to make a positive impression on every guest experience.

Courtyard Marriott celebrates our 30th anniversary this year and our goal is to enable you (our guest) to be successful at your game, it is evident that my team succeed with you and they all make me very proud.
Happy traveling.
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Victoria, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 2, 2013

I really loved the hotel because of it's 24-hour airport shuttle service, clean lobby, the staff was really nice to us, and it just felt really like a really good hotel to stay in! But the bad thing is, if you're trying to get to New York you can ether go to Madison square gardens or the world financial center located in financial district. The money to go to New York is highly expensive and it takes over an hour to get there! So if after your night stay and you want to go to New York than I suggest to book another hotel ether in Brooklyn, JFK airport or downtown manhattan. But it is one of the leanest and nicest hotels that I've ever experienced.

Room Tip: Get a room with and outside view of the airport. You will see the Newark airport and New York maybe!
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGB68, General Manager at Courtyard Newark Liberty International Airport, responded to this review, June 6, 2013
Thank you for taking time to review your recent stay at our hotel, I am delighted that you had a very nice experience and that the staff and quality of the hotel exceed your expectations.
Indeed we are close to Newark Liberty International Airport and offer a 24 hour complimentary shuttle bus, happy to note that the shuttle buses run on compressed natural gas (CNG), which is good for the environment.

This hotel is located about 12 miles from NYC, there is no direct route to the city and travelers need to plan their time to do so, we do have a very handy planning tool available on arrival.
We do offer a very attractive "Stay here - Train There" rate that includes two roundtrip adult tickets on NJ Transit rail system; a short ride on our shuttle bus to the Rail-Link.

For guests looking for hotels closer to and with better rates than NYC, I would strongly recommend our Jersey City Courtyard. Happy travelling.
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Virginia Beach
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 12, 2013

If you had another choice you would prefer one of the other two Marriotts either the Springhill Suites or the Fairfield Inn and Suites, all three are right together. But the other two Springhill and Fairfield are newer and offer a free continental breakfast.

Good: Room clean and neat and the bed was comfortable.

Bad or Need Improvement: 1. AC System was up and down, did not function properly, would not turn on or would not turn off. Room 201. 2. Refrigerator placed under the sink, there is a place in the furniture for the refrigerator but the staff too lazy to place it in the furniture. Thrown under the sink like an after thought. 3. No microwave, you have to request a microwave and the one provided was beat up and barely worked. 4. Breakfast, they have a breakfast but it is over priced for what you get, so if your on a budget and the price of breakfast is included expect $20 more a night for two, consider this when booking.

Room Tip: Interior rooms have a better view.
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  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGB68, General Manager at Courtyard Newark Liberty International Airport, responded to this review, May 13, 2013
Steven:

Thank you for your recent reviews of your stay at our hotel, I truly appreciate your input. I will be sure to have my engineering team check the room you stayed in; to ensure that everything is in place and in working order.
This hotel offers The Bistro as a dining choice for our guests; it is a fully serviced breakfast and dinner option for our customers featuring "We Proudly Brew Starbucks".
Marriott has many different hotel brands to suit all travelers including several that have complimentary breakfast and dinner snacks.
Courtyard Newark Liberty continues to reinvest in the property and we are well into a $700k upgrade budget with less than half the year gone, Happy Traveling.
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 2, 2013

I really enjoyed staying here but could not rate it excellent because it was very difficult to find this hotel especially if you are not familiar with the Newark, NJ area.

My husband and I had to go to several other Courtyard by Marriott in the area in order to find this one. We called but the front desk didn't really give us specific directions. Other than that we had a good nights rest. The beds were very comfortable. The room was clean and accommodated all 5 of us which is a plus since most hotels do not. The price was very reasonable that we were able to pay going back and forth to NYC everyday.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGB68, General Manager at Courtyard Newark Liberty International Airport, responded to this review, May 3, 2013
Nasajat: Thank you so much for taking the time out to review your recent stay with us, I am delighted that your stay at our hotel was comfortable, clean, reasonably priced and ideal for your family of 5.
As for the NJ Highways and byways, they are indeed a challenge to navigate particularly around Newark Airport.
You will be glad to know that we are working very hard with NJ Department of Transport and local authorities to improve signage and possibly change some street names to make them GPS/SAT-NAV friendly.
In the meantime we have some great tips and tricks on our website a quick call to the hotel and our knowledgeable staff will be only too happy to assist. Happy traveling.
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San Diego, California
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 22, 2013

I stayed here for the first time and the place was clean, everything worked, and the staff was excellent. It is 1.5 miles from the airport, and right next to main roads, so convenient to travel. Despite being next to roads and the airport, it was very quiet.
You can take the hotel shuttle to the airport, and a train or bus to NYC fairly easily.
The food options are good, nothing fancy, but a fair selection of casual fare from the Bistro. I did get served some cold soup, but they took it off the bill.
I will stay here again.

Room Tip: I stayed top level (of three) facing the courtyard, which was quite pleasant.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGB68, General Manager at Courtyard Newark Liberty International Airport, responded to this review, April 23, 2013
Michael:

Thank you very much for this very nice review, it really means a lot to us that you took the time to do so. I am delighted that we made your stay comfortable and you will be excitedd to know that the shuttle bus that you rode on; is now running on compressed natural gas, so it is green in color and green for the environment.
Also in the coming few weeks we will be placing new carpet in all our guest rooms, along with new gym equipment, as we continue to make improvements to the guest experience. Happy Traveling.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Newark Liberty International Airport

Address: 600 Routes 1&9 South, Newark, NJ 07114
Phone Number:
Location: United States > New Jersey > Newark > Newark Airport and Port Newark
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Newark
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Newark Liberty International Airport 3*
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Also Known As:
Courtyard Newark Liberty International Airport Hotel Newark
Newark Courtyard
Newark Marriott

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