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Courtyard Newark Liberty International Airport: Traveler Reviews

3.0 of 5
600 Routes 1&9 South, Newark, NJ 07114 (Newark Airport and Port Newark)
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Courtyard Newark Liberty International Airport
Ranked #9 of 20 hotels in Newark
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161 reviews from our community

    Trip type
Traveler rating
    33
    63
    33
    20
    12
Date Rating
Worcester, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Clean and comfy, nightmare to find”
4 of 5 stars Reviewed November 20, 2012

Stayed here on a two day visit to New York. absolute nightmare to find, after two hours was about to give up and book elsewhere. Satnav could not locate it.
When finally we did arrive the room was lovely and clean. Pool facility nice but freezing water in the pool, hot tub brilliant. Transfer to airport super, driver very good. Able to leave our bags before our evening dept to Uk so we could go sightseeing in NYC. Food ok but fairly expensive for what was on offer.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JoF155 about Courtyard Newark Liberty International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGB68, General Manager at Courtyard Newark Liberty International Airport, responded to this review
November 21, 2012
Thank you so much for this nice review, I am delighted that the team were able to make your stay comfortable and productive.
Indeed there is a challenge locating most of the businesses on this stretch of highway due to it's unique name and the merge of so many roads for Newark Airport.
We do have some great tips on our website or I would recommend calling the hotel prior to arrival, so that we can answer any questions that one might have. Happy traveling. GB
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Calgary, Canada
1 review
4 helpful votes 4 helpful votes
“Avoid if you can”
2 of 5 stars Reviewed October 25, 2012

Stayed there for the weekend, while touring NYC. Hotel overall gives overall impression of being a great clean place ... far from it though. Only good thing was the food, breakfast and dinner were great, but other than that ... hotel overall is just not that clean. From bloodied towels, to dirty bed sheets, to a broken sofa bed, a shuttle bus every half hour where every other hotel/motel ran every 15 mins ... definitely would not stay there again, and would recommend to others to avoid if possible.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
Ask itsMoe about Courtyard Newark Liberty International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGB68, General Manager at Courtyard Newark Liberty International Airport, responded to this review
October 26, 2012
Thank you for your candid review and I am sorry that you did not have the experience that we strive to provide, as you can see from the many previous reviews your experience is not typical.
We take all comments on this awesome forum seriously and your review will assist greatly on our journey to provide great experiences to every guest every day.

Please do not hesitate to contact the Manager on Duty during a hotel stay so that the business has every opportunity to make a great impression. Happy traveling.
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1 review
3 helpful votes 3 helpful votes
“below standards housekeeping”
2 of 5 stars Reviewed October 23, 2012

We stayed there for 3 nights. It's a convenient location to Newark Airport, and the shuttle runs every half hour to the airport. The staff is friendly and the breakfast is great. However, the housekeeping in this hotel has got to be the worst I have ever seen!!! To start off the bed sheets for the sofa bed were dirty (dried bodily fluids), but was folded nicely for use. We called them to get new sheets and that arrived about 15 minutes later. The next day, used towels were just hung back up again in the bathrooms..again we called, and got new towels. The ice box was not emptied, and the chair for the desk was not returned to it's place after they vacuumed (did a lousy job at it too). The chair was left a good metre away from the desk. The sheets and covers for the sofabed were literally thrown over, not folded, on the sofa. Dirty and used glasses were not replaced. Even though the lobby looked great, the rooms were in good condition, the housekeeping was worse than a 1 star hotel.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 3
Ask D R about Courtyard Newark Liberty International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGB68, General Manager at Courtyard Newark Liberty International Airport, responded to this review
October 25, 2012
D R: thank you for taking time out to review your experience with us, as you no doubt read from the many surveys previous to yours, what you experienced is not typical of the service, care or quality that we aspire to.
We truly appreciate all comments on this great forum as they all serve to make our service better, please never hesitate to ask to speak with the Manager on Duty during one's stay to express concerns or to offer commendations. This will greatly benefit the business and service to all guests; current and yet to arrive. Happy traveling.
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phoenix, az
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Nice people, nice clean property”
4 of 5 stars Reviewed October 23, 2012

Rooms are clean ( advance purchase of $119 plus tax ). Pool and jacuzzi were PERFECT!! The shuttle to the airport was right on time with George getting us there safely. Like others have mentioned there are no place to eat within walking distance. However there are a number of delivery options. I chose Tony's pizza, hit the spot. They have info on this at the check-in. Don't hesitate to stay here

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by reno76 for Newark
Ask reno76 about Courtyard Newark Liberty International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGB68, General Manager at Courtyard Newark Liberty International Airport, responded to this review
October 25, 2012
Thank you so much for this awesome review, indeed George is an outstanding associate; he enjoys taking care of our guests every single day with a huge smile, he is a credit to us and I will be sure to commend him accordingly. Happy traveling.
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nj
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great Park Stay and Fly”
5 of 5 stars Reviewed October 18, 2012

My husband and I were flying to Aruba for 8 days. Parked our car in a safe gated area. Easy check in and out. Rooms very clean and fresh. Staff was great. Shuttle bus to airport and back to Courtyard was so easy to use. Will stay here again on our next trip.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask grandme about Courtyard Newark Liberty International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGB68, General Manager at Courtyard Newark Liberty International Airport, responded to this review
October 19, 2012
Grandme:

Thank you so much for this awesome review I am delighted that you enjoyed your stay with us and I will be sure to share your very nice comments with the team, we recently made some upgrades to our parking lot and offer some great park and fly deals. Happy traveling.
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Additional Information about Courtyard Newark Liberty International Airport

Also Known As:
Courtyard Newark Liberty International Airport Hotel Newark
Courtyard Newark Liberty International Airport Hotel
Courtyard Newark
Newark Courtyard
Newark Marriott
Address: 600 Routes 1&9 South, Newark, NJ 07114
Phone Number:
Region: United States > New Jersey > Newark > Newark Airport and Port Newark
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 20 hotels in Newark
Price Range: $$
Hotel Class:3 star (3*)
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