I did a one night stay at the SpringHill Suites between flights this past week and ended up not having the best impressions of the place, so I thought I would advise other TripAdvisor users of what to expect before they actually go through the say.
The most important thing to note here is that the hotel -- or at least the common areas -- are being dramatically renovated.
So at the time of this writing, the main entrance is from the parking lot behind the hotel (while the front entrance to the hotel has a collection of dumpsters for construction refuse).
The actual check-in counter is in a little nook at the end of the temporary entrance hallway. The size and shape of the agent's nook reminded me of a by-the-hour flop hotel, which I thought wasn't really appropriate for a hotel this size. The staff I interacted with at check-in and check-out, as well as the shuttle bus drives, were unexpectedly friendly and nice.
The breakfast area is off to the side of the lobby and it's currently walled off from the construction area via particle board. The breakfast area is also the next location that is scheduled to be renovated. Items on offer at breakfast included bulk heated trays of scrambled eggs and sausage patties. There were also plenteous bagels, cups of yogurt and even some fresh fruit (bananas) to choose from. I wasn't happy with the selection either as during my visit, there was an intense & chaotic horde of at least two or three tour bus loads of foreign tourists invading the breakfast area. And the couple staff that were in the breakfast room stuffed with more than 60 people were overwhelmed with trying to keep things stocked and tables cleaned. Consequently I was repulsed by the whole ground floor experience. For massive tour groups like this, the hotel should have either set up a separate room to serve breakfast or simply arranged things a bit better to keep everything comfortable.
But how about the room itself? The room I was assigned was a ok size, with a tiny kitchen area. I can definitely understand other reviewer's complaints about taking an average size room, putting a bit of a wall between one section and another and calling it a "suite" (i.e. it's not really a suite). The bathroom and W.C. is in a space where the door can be closed while the actual sink is outside (i.e. useful for sharing space… one person can do their makeup while the other gets showered up).
Internet is reachable via an Ethernet port next to the work desk. I didn't try my WiFi to see if the signal strength or speed were any good.
The flat panel TV has composite IN and a USB input in case you want to hook up your computer to watch iTunes or Netflix movies.
There was no room safe in my room closet, but I did find a luggage rack, ironing board and extra blankets & pillows.
My biggest complaint about the room was the climate control. I'm one of those sleepers who likes to have air circulating in the room (and a bit of white noise) while I sleep, and while the thermostat has "auto" and "manual" settings for the fan speed, the fan still turned off when the temperature reached the correct level despite me setting the speed to be "high" manually. What I had been hoping for was for the temperature to stay the same but for the fan to keep pushing air around the room. I woke up frequently when the fan would turn off in the middle of the night. Ah well.
I wouldn't recommend driving to this location if you're not familiar with the area, as even a GPS would have crazy driving directions to get to this collection of three Marriotts (SpringHill, Courtyard and Fairfield). If you're flying in, count the number of turns the shuttle bus has to take from P4 and you'll understand.
Would I stay here again? Even if it were cheaper than the $150 per night I paid? Probably not, and especially not until their renovations are completely done. There are two other Marriott branded hotels (a Courtyard and a Fairfield) within walking distance, a hundred feet away and across a parking lot for you to choose from. The Courtyard is likely the best, as it has the most amenities, followed by the actual suites of the Fairfield (and not the non-suite rooms of Fairfield… bleh).
Hopefully this information helps you out. And if you did find useful information in my review, please let me know by clicking the "Helpful" link down below. If you do make it out here, I hope you have a great stay!
- Also Known As:
- Springhill Suites Newark Liberty International Airport Hotel
- Springhill Suites Newark Liberty International Airport Hotel Newark
- Springhill Suites Newark
- Newark Springhill Suites
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