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Holiday Inn Newark Airport: Traveler Reviews

3.0 of 5
450 Rt. 1 & 9 South (near Haynes Ave.), Newark, NJ 07114 (Newark Airport and Port Newark)
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Holiday Inn Newark Airport
Ranked #1 of 20 hotels in Newark
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326 reviews from our community

    Trip type
Traveler rating
    100
    146
    54
    10
    16
Date Rating
Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Beware prebooking online at Holiday Inns.”
4 of 5 stars Reviewed January 28, 2013

My husband and I are planning an extended holiday and prebooked into this hotel for summer dates. Previously, when dealing with this hotel, where we have stayed twice before, the room was billed at the time of arrival. Today, we got our credit card bill and the rooms which were booked 5 months in advance were on it. We really like this hotel, but after dealing with customer relations at Holiday Inn Corporate Office, we are left with a bad taste in our mouths. We have no complaints about the charges, just the fact that they have chosen to take our money 5 months in advance. Even the most polite customer will get no help or a straight answer from their representatives. Anyone who deals with online bookings should beware when dealing with Holiday Inn. It is so unfortunate, as we always stay with this chain and have ALWAYS been satisfied with their product. Needless to say, this is our last reservation with any Holiday Inn.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
Ask chillecothe about Holiday Inn Newark Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManorHotelCorp, Manager at Holiday Inn Newark Airport, responded to this review
January 29, 2013
Dear Guest,

Thank you kindly for bringing this matter to our attention. We do apologize for the inconvenience caused to you. We take pride in providing exceptional service and we will do everything possible to have everything up to your satisfaction during your stay.

There are different rates on the Holiday inn website, based on the agreed terms and conditions. The pre-paid reservations offer a deeper discount when you agree that the payment will be collected at the time of the booking. I will be happy to look at your reservation and further assist you. Please, feel free to reach out to me at your convenience. Contact information T: 973-242-0900 ext. 7155, Email: hin@Themanorgroup.com.

Best regards,
Iliyana Petrova , Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crowthorne, United Kingdom
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
“Up-to-date Holiday Inn; out-of-date breakfast”
4 of 5 stars Reviewed January 23, 2013

Modern update Holiday Inn, full connectivity TV where you can connect your laptop etc to view wide screen.

Arrived late, left early so didn't use too many facilities but v close to airport with a secure car park.

Room was v comfortable and no noise considering it's proximity to a busy road and the airport.

Wide range of breakfast buffet choice - my only disappointment was that when I opened my yogurt it looked kind of "old" - looked at the best before date and noticed that the whole selection of yogurts were a week out of date !

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask huw2006 about Holiday Inn Newark Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Very good choice for pre-cruise stay.”
4 of 5 stars Reviewed January 22, 2013

Spent the night here before leaving out of Liberty Cruise port. Very close Newark airport, only takes a few minutes to get to hotel. Just remember to get your bags on level below arrival gates and then back up to catch the Airtrain. Hotel picks up outside stop P4. Check in was fast and easy. Rooms are typical Holiday Inn, clean & comfortable. I was pleasantly surprised with how quiet room was. VERY close to the runways but sound proof. I gave 4 stars instead of 5 only because of highway noise. You can hear when a truck or emergency vehicle goes by. If possible get a room in the middle, not on the ends. Restaurant & bar is small just off lobby. Food choices are ok, sandwichs & burgers are around $10. Pizza is available along with full entree meals. Would certainly stay here again.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask remarcm about Holiday Inn Newark Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great S”
5 of 5 stars Reviewed January 22, 2013

My family and I stayed here over night on our way to V.A. for a family reunion. This hotel is easy to find, clean, reasonably priced and very well managed. We arrived after 1am without a reservation and the person at the desk was very helpful and courtious. Room was spacious and very clean as well as the rest of the property. Thanks Again!!!

Room Tip: Awesome Hotel
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Will H about Holiday Inn Newark Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
1 review
“Excellent Stay!!! Helpful Staff!!”
5 of 5 stars Reviewed January 17, 2013

Front desk supervisor was very helpful. My wife was very sick and Ijaina called a taxi for us to go to the hospital. Ijaina was very polite and prompt with service. She was a blessing in my eyes she helped me and my wife in our time of need.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask levybenja about Holiday Inn Newark Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Newark Airport

Also Known As:
Holiday Inn Newark Airport Hotel Newark
Holiday Inn Newark Airport Hotel
Address: 450 Rt. 1 & 9 South (near Haynes Ave.), Newark, NJ 07114
Phone Number:
Region: United States > New Jersey > Newark > Newark Airport and Port Newark
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Family Hotels in Newark
#1 Business Hotels in Newark
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Announcements The Holiday Inn Newark Airport is now accepting reservations for arrivals after April 17, 2011. ... more   less 
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Holiday Inn Newark Airport
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