Stayed over the sept jewish holiday weekend. Rate was 299. I thought that was a little high for post summer. The room we had was a suite and it was clean. The furniture and carpets looked tired..worn and ready to be replaced. The Hotel was pet friendly- which was what I needed..and it was easy to bring my pup in and out of the 1st floor room!! The bed was comfy and teh complimentary breakfast was a money saver.. food was plentiful and the buffet staff was on top of keeping everything fresh and replenished. I had called earlier in the day and told one of the desk staff I was checking in late- he was a little weird about that and said "thats ok ..for now" I said .."well I have reservations and if i wouldn't show you would charge me".. he was mumbling something about being to capacity and turning people away..I couldn't figure out why he was saying these things as if I would lose my reserved room. When I finally did check in he was no longer there and the desk clerk was extremely pleasant!

We returned here this year and had a very nice stay in a well laid out 1 BR suite -which had very clean, comfortable beds. Room was quiet. Everyone on the staff were welcoming and very accomodating. We arrived early (about 10:30 AM) and received a warm reception from Marian and we asked if it was possible to check-in early (usual check-in is 3 pm) or we could come back later. Maggie, the housekeeping manager, said she would check and invited us to have coffee/tea in the lounge and within ten minutes returned and said our room was ready! Exceptional hospitality that never disappoints! The suite was clean, the bathroom spotless. All the staff are wonderful especially Vanessa (breakfast room), Sandy (reception manager) and Abby (general manager). There are even extras such as 'evening socials' Mon, Tues and Wed when there is a barbecue or pasta night at 6:30 and sometimes even freshly baked cookies and brownies at the reception desk in the evening.
Would recommend this hotel highly and look forward to staying here again.

We had an enjoyable overall stay at the Residence Inn in Neptune. We were able to get a 2 bedroom/2 bath unit for $199/night right before the Labor Day weekend. Very comfortable, clean and quiet, even with a hotel full of families. Friendly staff. We didn't use the patio. Conveniently located right off the Garden State, 10-15 minutes from Ocean Grove, 20-25 to Point Pleasant Beach and 2 minutes from the outlet mall. Some Residence Inn's are right ON a noisy main road but this one is not. Downsides: no oven in the kitchen, the picture quality on all three large LCD TVs was poor (though it was nice to have three TVs!), the pool is too heavy on chlorine, the pool room is depressing (dark and plain) and the towel rack was always empty, some gym equipment was out of order and breakfast was hectic with the staff failing to keep key items filled both days we were there. That might sound like a lot of downsides but most of those things seem easily fixable. One I didn't bother to list that can't be: I hate when the sink is outside of the toilet/shower room.

We stayed for one night wanting to be close to the Jersey Shore. The room is very nice! Typical Residence Inn. Room is clean and ready for check-in at one P.M. The receptionist was very nice. We asked for more shampoo and conditioner and it was brought up to our room. Pool is nice. There is large Walmart, Ruby Tuesday, Arby;s and McDonald's in the area. The only negative is not really close to the beach. It is a good five miles away.