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“Nice Up To Date Hotel! Going to Stay Here Again” 4 of 5 stars
Review of Residence Inn Neptune at Gateway Centre

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Residence Inn Neptune at Gateway Centre
3.0 of 5 Hotel   |   230 Jumping Brook Road, Neptune, NJ 07753   |  
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Ranked #2 of 6 Hotels in Neptune
Connecticut
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Nice Up To Date Hotel! Going to Stay Here Again”
4 of 5 stars Reviewed August 21, 2011

We were invited to visit some friends for the weekend in Asbury Park, NJ. Many of the hotels were booked since this area is right on the Jersey Shore and it was peak season.
The Residence Inn was fairly close and we didn't mind driving an extra couple of minutes to stay in "Nice" place instead of the run down places right on the shore.
We arrived very early on Saturday morning so we spent the day at the beach & visiting fiends. Late afternoon we checked in hoping we would at least get a decent room (the hotel was obviously full) Our room was on the ground floor, very nice layout with a full size fridge, diswasher, microwave, an a King size bed. The hotel we believe is less than 10 yrs old, very nice building & grounds.
The breakfast buffet (free) was VERY good! Nice comfortable dining area for the guests, lots of variety that would make just about cover anyones tastes for breakfast.
The only compaint we had was the icemaker did not work (no ice machines in the hotel) and the room had a slight musty odor (we cranked up the AC, which worked Great) and was not noticeable after awhile. Staff was Very nice & Polite.
We will probably go back to visit our friends again in Asbury, and we will make it point to stay here again, hopefully a little longer this time.

Room Tip: The upper rooms seem to be filled by students, kids on vacation. Lots of
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  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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114 reviews from our community

Traveler rating
    63
    32
    14
    3
    2
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58
21
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Bowmanville, ont
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed August 3, 2011

We stayed over with 3 other families on a Sunday night. The front desk was very confused and took a long time to admit us. The pool was in extreme need of a cleaning and was filled with hair balls. Our t.v was fuzzy on every channel and the front desk told us it was their cable suppliers problem yet my room was the only room affected. The breakfast was fine and the room were clean but for the grand finale they doubled charged all of our rooms and 4 weeks later and several phone calls they have not taken the charge off of my credit card even though they admitted they over charged.
We have stayed at other Residence Inns and had much better service.
Would not recommend this location.

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 28, 2011

We just stayed here for a night to go down to the beach. The hotel is very clean and new ... the room was small but had a seperate living room and bedroom plus a real kitchen (just no oven). This was perfect for a 1 night stay, but it is not so close to the beach. The indoor pool in tiny and there is not much else in the area. Overall though, if you are looking for a place 10-15 minutes from the beach, this is a great choice.

  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poughkeepsie, New York
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 28, 2011

We found the two bedroom suite to be very spacious and more than adequately accommodated our family of four. The full kitchen was well stocked. Televisions were in the process of being upgraded to large flat screens. The facility is convenient to major highways with little associated traffic noise. Area beaches are very close. A multiple store discount outlet center is less an a five minute drive away. A WalMart, Arbys, McDonalds, Walgreens and Chase Bank are all within walking distance. The complimentary breakfast was tasty and filling. The only negative encountered was that adjacent room noise could be slightly discerned during the evening.

Room Tip: Bring a small table fan to run at night to cover up slight adjacent room noise
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  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 25, 2011

This was our first time staying at a Residence Inn. Complementary breakfast is good with waffles, cereal, eggs, fresh fruit, etc. Tea/coffee all day. Everything is provided for suite - dishes, silverware, glasses, microwaveable cookware, pans as well as water pitcher, placemats, cloth napkins, refrigerator with icemaker, microwave, coffee pot as well as big flat screen TVs in living area (with pullout couch) and bedroom (very comfortable bed). Minor faults with the room - fraying at the edges of carpet and an unsightly dry plate-sized dark stain in bathroom sink area. Overheard another guest say that the back of the toilet was dripping water. Housekeeping staff very nice. Front desk staff okay - sometimes a bit confused or cool, but generally capable if not very hospitable. We were on 3rd floor, away from elevator but and would request top floor next time for more quiet. Room overlooked nice golf course. A bit expensive but close to Belmar with its beautiful beach.

Room Tip: Ask for top floor, away from elevator
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  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY, NY
Top Contributor
98 reviews 98 reviews
60 hotel reviews
Reviews in 58 cities Reviews in 58 cities
164 helpful votes 164 helpful votes
4 of 5 stars Reviewed May 31, 2011

This hotel is perfect for a shore trip. It has all the reliable amenities of a Residence Inn, but is less than 5 miles from Asbury Park, Bradley Beach, and Ocean Grove. It was nice to be able to explore different beach towns so close. The Asbury Park beach was very nice - much nice than I might have expected. Bradley beach was busy but nice to visit as well. The 1 bedroom suites at this hotel are very spacious - ours overlooked a golf course. It was nice to have a pleasant view. The only negative was the living room had a very strong musty smell, but it was not so strong in the bedroom. Overall, a great place.

Room Tip: Ask for a room facing the golf course
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  • Stayed May 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
Reviews in 35 cities Reviews in 35 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 31, 2011

Pretty much everything was great at this Residence Inn. The nightly rate through Marriott was higher than normal, but it was Memorial Day Weekend. You probably couldn't find a better rate around. We booked a month in advance. The hotel looks and feels brand new. It is located near an office park and shopping plaza a few miles from Asbury Park and the beach. The location made it very convenient. It's also very, very close to the new outlet center in Tinton Falls. There is plenty of free parking and a basketball court outside front. In the back, there is a patio area where I saw people eating each night. Perfect for families who want to order pizza or subs. There is an indoor pool and whirlpool that looked very clean. We didn't eat there, but we saw lots of people at the free hot breakfast buffet each morning. There were two computers with free Internet access near the lobby. We had free WiFi in our room. We stayed in a one bedroom suite that was very clean and nicely furnished. The room was a bit humid all weekend, but we cranked up the A/C and that helped. The man at the front desk was very helpful with advice on where to get ice cream one night. In fact, all the front desk people were friendly and helpful. The hotel allows pets. I walked past a very large dog in the upstairs hallway.

Room Tip: High-floor room in back facing golf course.
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  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Neptune at Gateway Centre

Address: 230 Jumping Brook Road, Neptune, NJ 07753
Location: United States > New Jersey > Neptune
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Neptune
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Neptune at Gateway Centre 3*
Number of rooms: 100
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Also Known As:
Residence Inn Neptune At Gateway Centre Hotel Neptune
Neptune Residence Inn

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