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“Excellent choice for family vacation with close proximity to the shore” 5 of 5 stars
Review of Hampton Inn Neptune/Wall

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Hampton Inn Neptune/Wall
2.5 of 5 Hotel   |   4 McNamara Way, adjacent to the Jersey Shore Premium Outlets, Neptune, NJ 07753-3100   |  
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Double HHonors Points
Ranked #2 of 6 Hotels in Neptune
Certificate of Excellence
Belle Mead
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent choice for family vacation with close proximity to the shore”
5 of 5 stars Reviewed August 2, 2014 via mobile

We stayed here for 3 nights using Hilton Honors points with our 2 sons. The hotel is new with no apparent wear and tear. Room was spacious, modern and tastefully decorated, with 2 queen sized beds. We stayed on 5th floor. I usually remove bedspreads immediately on arrival, don't have to here because they wash the duvet cover daily as well as sheets. Our room had a mini fridge and microwave which was an added plus. Drapes blocked out morning sun, so we could sleep in. Hot breakfast was good. Oatmeal and Belgian waffle (machine). Rotating hot breakfast of egg, potatoes or breakfast meat. Also had pastries, variety cold cereal, yogurt, bread, coffee, juice and milk. Limited fresh fruit- cut pineapple and citrus fruit, fresh apples and bananas. Breakfast closed promptly at 10 am, they go around to every table to let you know they are closing to give you a chance to get what you need before closing. The staff is very friendly and accommodating. The indoor pool was warm, we swam for at least 12 hours during our stay. My kids loved the pool, even more than the beach. The hotel staff brought them a ball to play with too. Unfortunately, it is very over-chlorinated, so much that it bleached out my bathing suit which I am not happy about. They have one outdoor table next to the pool overlooking the parking lot that seats 4, I think it is intended to be their smoking area. It would be nice if they had more outdoor seating, but we did order in dinner and eat outside one evening. Coffee and tea in the lobby 24 hours, which is nice. Fresh apples too. Staff is very friendly
and helpful. It is next to the outlet shopping, and close to the shore. My husband and I discussed that we would do this again for a quick get-away with the kids.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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283 reviews from our community

Traveler rating
    174
    77
    21
    5
    6
See reviews for
118
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Andover, New Jersey
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 1, 2014

We stayed here recently as Hilton Honors members and the check in went smoothly (except she didn't mention the complimentary internet access as she did with the others who checked in after us. The room was clean, quiet and the AC worked well. Breakfast in the morning was very good (better than some of the other Hampton Inns I've experienced). Overall, a pleasant experience

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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mountainside,new jersey
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 29, 2014 via mobile

Rooms large and very clean. Requests quickly acknowledged breakfasts very diversified and pretty good. Management excellent especially Camille the front desk manager. Would not hesitate to return as it is the best Hampton Inn in which we have stayed.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Arlington, VA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 21, 2014

Loved the rooms at this hotel - modern, sleek , and clean. But the buffet breakfast was almost inedible- barely any fresh fruit, French toast that tasted like cardboard, minimal and uninspired hot food options, and food that barely met fast-food standards. For a hotel this nice, I was surprised and disappointed. This is an area that could use much improvement.

Stayed July 2014
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Neptune, United States
1 review
5 of 5 stars Reviewed July 21, 2014

This facility was by far the best of the Hampton Inns I have stayed in. The facility is beautiful and the room I had was huge and comfy. I felt as though I could move in! The service was excellent and the staff very pleasant and helpful. The free hot breakfast was tasty. Easy access from the highway. Awesome hotel!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Vernon, nj, United States
1 review
5 of 5 stars Reviewed July 18, 2014

Very pleased with this hotel, I have recomended this hotel to family & friends. This was our 2nd stay at the hotel and I would stay again. The hotel staff were very helpful. I would recomend this hotel to anyone staying in the area.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Neptune, United States
1 review
2 of 5 stars Reviewed July 15, 2014

Hotel was nice but how does a Hilton Brand hotel not have maintanence on staff to fix a shower drain that won't work properly? No remedy was offered on site or days later. Other than that hotel was ok.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hampton

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Dominique E, General Manager at Hampton Inn Neptune/Wall, responded to this review, July 18, 2014
Thank you for taking the time to fill out a review about your recent stay at the Hampton Inn Neptune. My sincerest apologies that your shower drain was not in its full working order and that we were unable to repair it as soon as it was reported. Unfortunately, our chief engineer had left for the day and we were hoping to get it rectified for you in the morning prior to your shower, as he was due in first thing in the morning. We did make sure to compensate your stay due to this oversight on our behalf.
I hope you consider staying with us again. We’d love to have you as our guest to ensure you have the best travel experience ever.

Yours In Hospitality,
Dominique Ervin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Neptune/Wall

Address: 4 McNamara Way, adjacent to the Jersey Shore Premium Outlets, Neptune, NJ 07753-3100
Phone Number:
Location: United States > New Jersey > Neptune
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Neptune
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Neptune/Wall 2.5*
Number of rooms: 109
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