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“Perfect Stay” 5 of 5 stars
Review of Holiday Inn Express Neptune

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Holiday Inn Express Neptune
2.5 of 5 Hotel   |   3510 Highway 66, Neptune, NJ 07753   |  
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Ranked #2 of 6 hotels in Neptune
Orlando, Florida
1 review
1 helpful vote 1 helpful vote
“Perfect Stay”
5 of 5 stars Reviewed March 9, 2013

I live in Florida but was asked to deploy to NJ to assist in FEMA’s efforts to help families recover from the destruction caused by hurricane Sandy. That means living out of a suitcase and different hotels every few weeks and never spending enough time in one location to even learn enough about the area. The hotel is centrally located on a main street and not hidden away on a dark road but what’s even more important, is the way you are treated by the staff: the hotel manager comes every morning with by the breakfast area to chat with the guests and the front desk staff go out of their way to help and make you feel at home which when you are a traveler is very important. The hotel is new, very clean and comfortable. Free WiFi in the room was a bonus along with the large flat screen TV and the pool. If I am ever in this area again I will stay here without a doubt.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review, March 14, 2013
Dear Safari121,

Holiday Inn Express Neptune thanks you for all your hard work following the devastation of Hurricane Sandy. We know it's not easy being away from your home, but it is great to hear that we were able to make you as comfortable as possible during your stay in New Jersey. All of us here thank you for this wonderful 5-star review!

We hope you are able to visit us again soon!

Sincerely,
Holiday Inn Express Neptune
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176 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • French first
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English first
Winchester VA
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 6, 2013

Recently while in town on business I stayed at this hotel for two months. The staff was very pleasant and helpful. This hotel was extremely clean and well built. I rarely heard anything from above and it's was very quiet between walls. The food was very good and they just went out of there way to please the guests. If I ever come back to this town I will be staying at this Holiday Inn Express---I was so impressed.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review, March 7, 2013
Hi stonewallgrey44,

It is great to hear that you had a wonderful experience with us during your extended stay at the Holiday Inn Express Neptune! We strive to make our guests feel completely comfortable and relaxed during their stay, and it is always good to hear that we are accomplishing that. We hope to see you again soon!

Sincerely,

Holiday Inn Express Neptune
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Cape May, New Jersey
2 reviews
5 of 5 stars Reviewed March 5, 2013

I came into town on business and stay here at the Holiday Inn express of Neptune. First I'd like to say the hotel looked and felt extremely new! It was a very clean property. I loved the room size and furniture, especially at the great rates offered for the rooms. I loved the fact that there were restaurants and bars within a mile of the hotel. The breakfast in the morning was very convenient and fit my schedule wonderfully. Also check-in and check-out was fast, hence the name "express." The staff was very accommodating, one in particular was very nice, a young gentleman named Kevin always made sure I was taken care off. The whole staff was nice, and I look to coming back and bringing my family as well if the shore is repaired this summer.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review, March 7, 2013
Hi Joseph A,

It is great to hear that you completely enjoyed your stay with us at the Holiday Inn Express Neptune! We always want our guests to feel comfortable and at home when staying with us, and it is great to hear that we are accomplishing that.

We hope to see you again over the summer!
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1 review
5 of 5 stars Reviewed March 5, 2013 via mobile

Ive spent the weekend at this hotel and the staff was very accomadating. It seem to be new beacause of how clean it was. The food was good, the room was clean and i personally enjoyed the fitness room and the pool. I would reccomend others to this hotel anytime.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review, March 7, 2013
Dear Kingkee,

Thank you for the amazing 5-star review! We are so glad you enjoyed your stay and were able to utilize the amenities the Holiday Inn Express Neptune has to offer. Your review has been shared with the entire staff.

Thanks again,

Holiday Inn Express Neptune
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Ravena, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2013

We stayed here while attending my son’s tournament last week for a few nights and I can't say enough good things about this hotel. This Inn is definitely a cut above the rest of the economy-priced options, the rooms are big and nicely furnished, comfortable and very, very clean. There is no restaurant on the site, but they have a complimentary continental breakfast, with eggs/bacon/sausage upgrade. The desk people are welcoming and knowledgeable of the area and Joanna, the manager at the hotel went above and beyond to accommodate our needs and to make sure that the team will get the best rate in the area. We arrived at the hotel late, we were tired and hungry, and she made some good dinner suggestions, and even offered to make arrangements for us for reservations, cabs, and provided MapQuest maps for several destinations. For the location and service, this hotel is a perfect combination of price and quality. I highly recommend Holiday Inn Express over any other hotel in the area.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review, February 22, 2013
Hi GoTeamMom,

Thank you! Your 5-star review of the Holiday Inn Express Neptune is wonderful and we are so appreciative of your amazing comments. Our customer's experience is our number one priority, and it is great to hear that we went above and beyond to make your stay with us a pleasant one.

We hope you choose to stay with us again soon. Thanks again!

Sincerely,

Holiday Inn Express Neptune
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Stafford, Virginia
1 review
5 of 5 stars Reviewed February 12, 2013

Property was new and very clean. Staff and management were great! They were always eager to help and take care of every request. If stopping in Neptune, New Jersey wonderful place to stay and relax. I recommend this Hotel to anyone traveling for business or pleasure. They also have a complete breakfeast every day.

Room Tip: I stayed in a corner suite which was private and very quiet. Room was large and plenty of sun light...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review, February 14, 2013
Hey SteveP4086,

The entire staff at the Holiday Inn Express Neptune want to send a big Thank You for this wonderful review! It is great to hear that you had a great stay, and we appreciate you recommending us to other travelers!

We hope you stay with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed February 7, 2013 via mobile

I would recommend this hotel to anyone, anytime!!! My family and I were displaced because of Hurricane Sandy and we were guests of the hotel for nearly 3 months. The hotel staff was very accommodating and sensitive to our needs. The hotel is very clean and housekeeping staff is always available. They have a hot breakfast daily which was delicious and an assortment of bagels and pastries, hot coffee was available around the clock. Again, I would recommend this hotel to anyone and I would stay there again anytime.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review, February 8, 2013
Dear dinalynne,

We would first like to say that we are saddened to hear that you were displaced because of Hurricane Sandy. We know what a stressful time it is for so many people in New Jersey. It is great to hear that we were able to make your extended stay with us an enjoyable one.

Thank you so much for the 5-star review!

Sincerely,

Holiday Inn Express Neptune
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Neptune

Address: 3510 Highway 66, Neptune, NJ 07753
Phone Number:
Location: United States > New Jersey > Neptune
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Neptune
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Neptune 2.5*
Official Description (provided by the hotel):
Stay Smart(R) at the brand new Holiday Inn Express Hotel of Neptune, NJ, ideally situated near exit 102 (coming from the North) and exit 100A (coming from the South) of the Garden State Parkway, minutes from the Jersey Shore Premium Outlets, Asbury Park Boardwalk and beautiful Jersey Shore Beaches. Enjoy our wide array of just built first-class features - a heated, indoor pool, 24-hour business center and state-of-the-art fitness center. We offer attentive service with a personal touch. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. For arrivals from Memorial Day through Labor Day, cancellations may be made by 6pm at least one day prior to arrival. For arrivals after Labor Day and before Memorial Day, cancellations may be made by 6pm on the day of arrival. ... more   less 
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Also Known As:
Holiday Inn Express Neptune Hotel Neptune

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