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Holiday Inn Express Neptune: Traveler Reviews

2.5 of 5
3510 Highway 66, Neptune, NJ 07753
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Holiday Inn Express Neptune
Ranked #1 of 6 hotels in Neptune
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101 reviews from our community

    Trip type
Traveler rating
    62
    28
    6
    4
    1
Date Rating
West New York, New Jersey
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“Better than others in the same class”
4 of 5 stars Reviewed November 13, 2012 via mobile

We took a chance to spend a fall weekend at the NJ shore. We got lucky as it turned into a spectacular weekend with beautiful sunshine and mild temperatures. The hotel served us well for the purpose. It's not directly on the shore so price is reasonable. We got a prepaid rate via priceline which saved us even more. The rooms were nice and large. The entire hotel felt like it was recently renovated. Staff was efficient and there is no complaint from us. Breakfast buffet is decent with nice selections including eggs and bacon. Compare to the same hotel class, breakfast here is much better. I didn't use the small gym but I used the indoor swimming pool a few times which I enjoyed. One only downside was a large party arrived for a wedding and they talked loudly in the hallway at odd hours. We heard our neighbor came out to yell at them but they kept talking some more until finally quiet down a bit later. The hotel served us well. It is among one of the few that we plan to return next time we visit the shore. Hope they survived hurricane Sandy with minimal damage.

Stayed October 2012, traveled as a couple
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Ask CliveNYC about Holiday Inn Express Neptune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review
November 15, 2012
Hi CliveNYC,

Thank you for your fantastic review of the Holiday Inn Express Neptune, and we are so glad you chose to stay with us!

We do apologize you had an issue with noise from a wedding party. If issues like this arise, we always encourage guests to contact our staff with any questions, comments, or concerns so we can ensure you enjoy your stay completely.

Thank you again for taking the time to share your experience on Trip Advisor, and we hope to see you again in the future!
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Washington, DC
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Nice place to stay!”
5 of 5 stars Reviewed October 30, 2012

The Holiday Inn Express in Neptune is new within the last couple of years and the rooms are very nice! The furnishings are modern, comfortable and clean. The bath was lit with plenty of counter space, and the room itself was a little larger than average. The free breakfast buffet was good, offering the usual faire - yogurt, sweet rolls, pancakes, eggs or omelets, bacon or sausage, and a selection of breads & muffins. My only suggestion would be to provide a place for smokers to light-up somewhere other than the main entrance. Smokers sit on the park bench just outside the front door - meaning everyone (smokers and non-smokers) have to walk through a smoky gauntlet to get inside. Overall, this is a terrific hotel that is obviously managed with good care and well maintained.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dclinda about Holiday Inn Express Neptune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review
November 2, 2012
Hi dclinda,

Thank you for sharing your wonderful experience at the Holiday Inn Express Neptune. We are glad you enjoyed everything the hotel had to offer.

We want you to know that we appreciate your suggestion about a separate smoking section, and we will take it into consideration.

Thank you again and we hope to see you in the future!
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Philadelphia, Pennsylvania
1 review
“Great Experience!”
5 of 5 stars Reviewed October 29, 2012

This hotel is brand new! The staff were kind and friendly, and the rooms were amazingly spotless! I was really surprised with how great the hotel was. They have a Walmart down the street that's open 24/7 which helped out a lot, and also a mall and many restaurants not too far away on Route 35. I will return back anytime I'm back in Jersey! I most definitely recommend this place.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Chris_Mullen001 about Holiday Inn Express Neptune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review
November 2, 2012
Hi Chris_Mullen001,

Thank you so much for your amazing review!

We are thrilled that you had a wonderful experience staying with us and we hope to see you again soon!


From all of us at the Holiday Inn Express Neptune
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New York City, New York
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Surprisingly nice for the money!”
3 of 5 stars Reviewed October 27, 2012

We stayed here overnight with a party of 20 for a company outing. In addition to sleeping over, we used the indoor pool in the afternoon after check-in, and the free breakfast buffet in the morning.

The pool area was a bit cramped for more than a handful of people, but nice to have all the same. Same with breakfast room--quite cramped and not really able to accommodate the rush of guests coming in for the free breakfast. But the breakfast itself was quite decent.

Rooms are fairly new, so furnishings and decor are modern, sleek, and clean. Rooms are also big so King room fine for 2 people; and 2 double OK for couple with 2 small kids.

Location is right off Route 66 in Neptune, so it was a short driving distance to Asbury Park which is where we spent most of our time. Very convenient and far more affordable than Asbury hotels.

Only complaint is that the girl at the front desk managed to screw up our billing, despite me spending a solid half hour with her as we checked out party in. Entire bill was supposed to go on my corporate card, yet somehow 2 of the individuals in our party didn't end up no my master bill and they were charged individually. I didn't find out until a week later, however, when I called a week later to get it fixed, they promptly fixed it, so no harm done.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Claudia P about Holiday Inn Express Neptune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review
October 29, 2012
Hi Claudia P,

Thank you for your review of the Holiday Inn Express Neptune!

We love hearing from guests and appreciate your feedback. We are glad you had an enjoyable experience at our property and had a great time during your stay.

We do apologize for the billing confusion, but we are glad to have fixed the problem promptly to accommodate you and your party.

We hope you return to our property in the future and that we receive another great review from you.

Thank you again!
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Towson, Maryland
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Great hotel!!”
4 of 5 stars Reviewed October 23, 2012

We did room blocks for a wedding we had in town. Service was great. Sales reps were very responsive. The hotel is brand new. The shower in our King room was impressive. Breakfast is standard and complimentary. Best hotel to stay at in the area especially when having an event in town.

Only problem was that one of our guests had their tire stolen off their car in the parking lot. They need more lighting and perhaps some out door cameras as that area can get a little sketchy and has a lot of traffic volume.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask surfnjwaves about Holiday Inn Express Neptune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn Express Neptune

Also Known As:
Holiday Inn Express Neptune Hotel
Holiday Inn Express Neptune Hotel Neptune
Address: 3510 Highway 66, Neptune, NJ 07753
Phone Number:
Region: United States > New Jersey > Neptune
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Neptune
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Stay Smart® at the brand new Holiday Inn Express Hotel of Neptune, NJ, ideally situated near exit 102 (coming from the North) and exit 100A (coming from the South) of the Garden State Parkway, minutes from the Jersey Shore Premium Outlets, Asbury Park Boardwalk and beautiful Jersey Shore Beaches. Enjoy our wide array of just built first-class features – a heated, indoor pool, 24-hour business center and state-of-the-art fitness center. We offer attentive service with a personal touch. Guests must be 21 years of age or older to check in (some exceptions apply please call the hotel for details). ... more   less 
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