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“Doesn't live up to potential” 3 of 5 stars
Review of Holiday Inn Express Neptune

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Holiday Inn Express Neptune
2.5 of 5 Hotel   |   3510 Highway 66, Neptune, NJ 07753   |  
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Ranked #2 of 6 hotels in Neptune
Philadelphia, Pennsylvania
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“Doesn't live up to potential”
3 of 5 stars Reviewed October 14, 2012

This is a very clean, new property with friendly staff, but the hotel has some poor design qualities and location flaws. The room and bathroom were spotless..probably one of the cleanest hotels I have stayed at, but the bed was uncomfortably firm and the pillows were cheap and uncomfortable. There were different choices of "soft" and "firm" pillows on the bed yet neither were comfortable. Two things I didn't like in the bathroom...1) the bathroom door automatically shut, so if you wanted it kept open you had to prop it open with a suitcase or something and 2) the bathroom light and fan were the same switch so you couldn't have just one or the other. Breakfast in the morning was good with a large selection...typical for a holiday inn express. I forgot my hairbrush, nail file/emery board, and Q-tips so I asked the front desk if they had any of those items- all they had was a small plastic comb (though it worked well enough), but no on the other two items. This hotel does not allow pets, though I think it would be a great if they did as there is a large grassy field behind the hotel. As for location, the hotel is off of a busy road and even though it's only one lane in each direction the high traffic volume makes it difficult to turn left-in and left-out of the property. The new Wawa next door prohibits left-turns out (something to be said about the traffic on this road). The Wawa also makes it difficult to turn bc every time there is a gap in traffic people are usually turning out of Wawa.The hotels check-out time is noon which was nice. There was also a pool, small arcade, fitness center, laundry facilities, and business center...none of which I used, but nice that they were offered. Overall, decent, clean hotel with some annoying qualities.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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151 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Kennesaw GA
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 12, 2012

This was a 3 star property, and frankly, not on par in terms of amenities with Hilton Garden Inn and other properties typically rated as 3 star properties in Trip Advisor. This hotel was perfectly adequate for our brief weekend stay: clean, satisfactory breakfast, and pleasant furnishings in the room. However, our room was not serviced until about 5 pm on the second day of our stay due to the hotel being "slammed" with a slew of check-ins of wedding guests. Elevator is dreadfully slow, and internet connection is also slow. Just about what I expect from a Holiday Inn Express, but, in my opinion, not worthy of the 5-star ratings all over Trip Advisor.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Portland, Oregon
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 7, 2012

newer location on a busy street, not a good location in the strict sense of the word.nothing close but everything driveable . nothing wrong with the place but nothing right so a average stay. Not Bad. Place was busy with wedding guests so service suffered a bit (had a internet problem) , The free breakfast was okay and had hot entries . Place was clean ,front desk personal were polite.
Had a billing issue at checkout ,seems to be settled but that still took a few days and a call back.
large wedding party caused room service to suffer.
I would stay here again.

Room Tip: Elevator is very slow pick a low room
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 4, 2012

We stayed for a night on the way to New York and really only expected a stopping off point with minimal facilities.
We were pleaseantly surprised on arrival. The hotel was spotlessly clean. Staff were so friendly, particularly Myrtle the duty manager. The pool was great and breakfast exceeded expectations.
We would definitely stay again if in the area.

Room Tip: Don't expect a bar and restaurant
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Neptune
1 review
5 of 5 stars Reviewed October 1, 2012

Stayed this past weekend September 28 and 29, and our family had a great experience. Staff were very welcoming and friendly. The kids enjoyed the indoor salt water pool. Rooms were very clean and modern. And stay included breakfast which was a plus. Will defiantly go back.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Towson, Maryland
1 review
5 of 5 stars Reviewed September 30, 2012

I came with my family and we were visiting the area for a basketball tournament in Neptune, NJ so i decided to stay at the Holiday Inn express on route 66 of Neptune. The hotel was better than what I anticipated, the service was excellent and speedy. The rooms were clean, and extremely comfortable. The in ground heated swimming pool was great as well. The staff was very helpful when it came to food suggestions and directions to where ever we needed to go. We loved the complimentary breakfast in the morning along with the express checkout. It gave us a great start to our morning on the way back home. I cannot wait until the next basketball tournament in the area, I will be for sure booking our stay with this hotel again.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enola, Pennsylvania
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 28, 2012

We needed a place to stay that was convenient to Six Flags Great Adventure and Seaside Heights. After searching endlessly for a place I opted for this Holiday Inn Express which, time wise, was pretty much the same to each destination. I couldn't have been happier. The hotel was very clean, the employee at check-in was very friendly and polite, the free breakfast was very plentiful and delicious, and the room was very comfortable. This is a hotel I'd like to take with me on my travels.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Neptune

Also Known As:
Holiday Inn Express Neptune Hotel
Holiday Inn Express Neptune Hotel Neptune
Address: 3510 Highway 66, Neptune, NJ 07753
Phone Number:
Location: United States > New Jersey > Neptune
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Neptune
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Neptune 2.5*
Official Description (provided by the hotel):
Stay Smart® at the brand new Holiday Inn Express Hotel of Neptune, NJ, ideally situated near exit 102 (coming from the North) and exit 100A (coming from the South) of the Garden State Parkway, minutes from the Jersey Shore Premium Outlets, Asbury Park Boardwalk and beautiful Jersey Shore Beaches. Enjoy our wide array of just built first-class features – a heated, indoor pool, 24-hour business center and state-of-the-art fitness center. We offer attentive service with a personal touch. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. ... more   less 
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