Okay let me start out by saying im no 5 star hotel monger... I have stayed in some run of the mill holiday inn sort of places several times, but the Crystal Inn was probably the worst for cleanliness. When my boyfriend and I entered the lobby there was a young girl sitting at the front desk reading a magazine. When she realized finally we were there to check in she peeked over the counter with the most harsh stare possible as if WE were ruining her reading time. Her attitude was awful and converstation consisted of a couple "Mhhmm's" and "Nope's." (not very friendly or conversational to say the least) I called ahead and booked a non smoking room (me being a smoker I don't like to smoke inside nor do I like the smell on my bedding and such) and when we entered the room it reaked of stale cigarette smoke, almost as if the cleaning staff was smoking while they made the beds and cleaned the bathroom. We had to laugh because when we washed our hands after putting down all of our bags even the soap smelled of cigarette smoke, but I wasn't going to go back downstairs and complain to the 'ever so lovely' girl at the front desk so we just opened the sliding door and sprayed some perfume. Moving on... We checked the bedding for bed bugs and sorts and the good news was no creepy crawlies BUT to my demise the pillow cases were stained something horrible. I just threw the pillows on the floor and thankfully brought my own to sleep with. We sat down on the couch to relax and watch TV while using the provided table to sit and eat I lunged from my seat only to realize my butt was soaked. Yes I said soaked and for a split second I wanted to burst into tears thinking the worst, but thankfully it was only water (god I still hope I was right) on the couch cushion. There is a pool there so we came to the conclusion someone must have come back from the pool and took a seat with a wet bathing suit. Then again why wasn't the cleaning staff checking that sort of thing? Needless to say my apetite was ruined and I decided to jump in the shower to which I could hear just about everything that was being said in the next room. If you want some privacy this probably isn't the place for you, besides the loud drunks at night which I can deal with you can hear everyones converstation. Anyway... Im not an easily skeeved out person but this did it for me. Opt for something nicer, even if you do have to pay a few extra bucks it will be worth not feeling like your going home with fleas and roaches and a wet butt.
- Official Description (provided by the hotel):
- Welcome to the Crystal Inn, the best motel in Neptune and surrounding municipalities, is centrally located at the intersection of Route 66 and Route 35, and is close to the sunny beaches of Belmar, Six Flags Great Adventure, numerous shopping malls, business and industrial areas and senior citizens retirement communities. The Crystal Inn has 61 clean and spacious rooms comprised of 30 rooms with Queen-size beds, 15 rooms with King-size beds, 15 rooms with two full-size beds, and a conference/meeting room. All rooms have cable TV including HBO. We strive to make your stay as comfortable and pleasant as possible. ... more less
- Reservation Options:
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- Also Known As:
- Crystal Inn Neptune Hotel Neptune
- Crystal Hotel Neptune