This was surprisingly a really great hotel. The price was ok at $83 dollars a night for this price they should at least have free continental breakfast. I was shocked to see they didn't offer any turkey based or vegan breakfast meats, all the breakfast meat options contained pork and they didn't even allow substitutions for some options. The beds were so soft and comfortable, it was easy to get a good nights sleep away from home. I usually don't like soft beds but it was great. Our room had a large sleeper sofa which was actually the size of a queen bed and the room was big enough to fit 3 queen beds in it. A couple of minor things our first night staying at the hotel, there were children running up and down the hall knocking on guests door in the middle of the night like 4am. They stopped after like 5 minutes but is was really annoying and we were on the preferred guest floor. We had the do not disturb thing on the door and we toke it off while we were on our way out, the maid was still on our floor cleaning rooms and we wanted our room clean after we came back over 3 hours later the maid had not cleaned our room. My husband asked her for towels and sheets, she told him to call the front desk because she doesn't have any sheets on her cart. I called the front desk she brought us towels but we had to ask her for sheets again, she said you had the do not disturb on the door, I didn't think you needed sheets and offered to change our bed. She then said you have to take the do not disturb off the door, I told her we would take it off earlier next time and apologized. but I am very well traveled and know that she is supposed to come back around and check the doors again to see if anyone removed the do not disturb.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Valued Guest,
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Thank you very much for choosing to stay at the Wyndham Philadelphia-Mount Laurel and thank you very much as well, for taking the time to provide us with a review of your stay. We are pleased that you found the rooms spacious and comfortable and enjoyed the pillow top mattresses on our beds! We appreciate your suggestion about adding turkey or vegetarian breakfast meats to our breakfast menu. Your suggestion was forwarded to our Food and Beverage Director. Please accept our apologies that you did not receive your sheets after your first request. This is not an example of our usual customer service standard and your comments have been forwarded to the appropriate manager. We hope that we have the pleasure of having you as our guest again in the near future!
Very truly yours,
The Staff & Management of the Wyndham Philadelphia-Mount Laurel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.