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“Good Service at a Fair Price” 4 of 5 stars
Review of The Hotel ML

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The Hotel ML
3.5 of 5 Hotel   |   915 Route 73, Mount Laurel, NJ 08054 (Formerly Marriott Mount Laurel)   |  
Hotel amenities
Ranked #20 of 27 Hotels in Mount Laurel
Lenhartsville, Pennsylvania
1 review
“Good Service at a Fair Price”
4 of 5 stars Reviewed May 26, 2011

The Hotel ML (formerly the Mt. Laurel Marriott) is a solid hotel over all. Good beds, spacious rooms and more pillows than any one person should ever need. The hotel is far from perfect, but what it lacks in amenities some larger hotels offer (e.g. HD TVs) it makes up for in an amazing staff. I've stayed in a lot of hotels, and the ML's staff are really what make it stand out and shine. I don't feel like a guest but more of an old friend.

Free coffee and cookies are sometimes put out, even warm cider in the fall. They do their best to make you feel welcome.

That said, the restaurant is very hit or miss. Ordering off the menu tends to be rewarding, with many really solid dishes... but the buffet can be very hit or miss (for us, it was a bit more 'miss').

That said, the ML is a great hotel over all (not perfect, but great) and is a short drive from Philly or Six Flags.

  • Stayed May 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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316 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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  • French first
  • German first
  • Norwegian first
  • Any
English first
Philadelphia, Mississippi
1 review
5 of 5 stars Reviewed May 19, 2011

I had a great experience at the Hotel ML. The staff was friendly and very helpful. My room was spacious, quiet and clean. Best of all, the hotel has all the amentities a Hilton/Marriot/ or Double Tree but at a much better price.

  • Stayed May 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Columbus, Ohio
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 28, 2011

was a hasitant to reserve this hotel but was pleasently surprise that it is so nicely decorated clean and comfortable.
great value.

  • Stayed April 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ronkonkoma, New York
1 review
1 of 5 stars Reviewed April 25, 2011

This place was horrible, the food staff was openly spraying chemicals while food was in teh warming racks. when asked to please stop I was told it's to much to ask and if I dont like it get my money back. When I spoke with the General Manager Carl, he told me that Chris was under a lot of stress and will be let go next week. I gues 6 more days of chemical spray never hurt anyone. I have never seen service so poor from the bottom to the top. I WOULDN'T RECOMMEND THIS PLACE TO MY WORST ENEMY!!!

  • Stayed April 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Tampa, Florida
Top Contributor
77 reviews 77 reviews
7 hotel reviews
Reviews in 42 cities Reviews in 42 cities
159 helpful votes 159 helpful votes
3 of 5 stars Reviewed April 11, 2011

We stayed here for one night because we were traveling and needed a place in the Mount Laurel Area. The Hotel ML was formally a Marriott, but changed the name. We believe it is because the addition of the water park next door. The people we asked didn't know why they changed the name either.

Check in was smooth. The rooms were average. The bed was comfortable, the linens were soft (we can't stand scratchy sheets). The bath room and shower were average, but it had good water pressure and the shampoo was decent.

Room Service was surpisingly good. We used the breakfast card and put it out at midnight. The breakfast delivered on time at 8am. The eggs, hashbrowns, english muffin, and coffee were all excellent.

The hallways of the hotel seem a little old, but they were in good shape. We walked through the conference center which was surpisingly big for a hotel this size.

The lobby bar was perfect for a hotel this size. It served as a meeting place and stay open late for a nightcap after dinner. Most people sit at the bar and the bartendars are friendly and fast.

All in all, the Hotel ML is not a destination hotel. But if your travels bring you through the Mount Laurel area and you need a place to stay, the Hotel ML will do the job.

  • Stayed April 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hotel ML

Address: 915 Route 73, Mount Laurel, NJ 08054 (Formerly Marriott Mount Laurel)
Location: United States > New Jersey > Mount Laurel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Mount Laurel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Hotel ML 3.5*
Number of rooms: 278
Official Description (provided by the hotel):
The Hotel ML offers an exciting new hotel concept focused on providing unparalleled customer service in a warm and welcoming environment. Formerly the Mt. Laurel Marriott. ... more   less 
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Also Known As:
Marriott Mount Laurel
Mount Laurel Marriott

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