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“Friendly and Helpful” 5 of 5 stars
Review of La Quinta Inn & Suites Mt. Laurel - Philadelphia

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La Quinta Inn & Suites Mt. Laurel - Philadelphia
2.5 of 5 Hotel   |   5000 Clover Road, Mount Laurel, NJ 08054 (Formerly Wingate By Wyndham Mt. Laurel/Philadelphia Area)   |  
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Hotel amenities
Ranked #10 of 27 Hotels in Mount Laurel
Certificate of Excellence 2014
Philadelphia
1 review
1 helpful vote 1 helpful vote
“Friendly and Helpful”
5 of 5 stars Reviewed August 20, 2012

During the afternoon of 08.15.2012 I was given wrong directions to Collingswood, NJ and I stopped at the Mt. Laurel Wingate to ask for assistance. The woman at the front desk (about 3:45, I don’t recall her name.) was extremely helpful in getting me back on track and on my way. She gave me hand written directions and printed out online directions from a map service all the while being friendly and pleasant. Her help was much appreciated and is the reason for this note.

Stayed August 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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431 reviews from our community

Traveler rating
    179
    140
    65
    22
    25
See reviews for
187
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94
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
stanhope, nj
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 17, 2012

Loved the hotel's amenities including the in-room refrigerator and microwave, and the free breakfast buffet in the morning. The staff were very friendly and accommodating to our requests for more towels and a crib in the room. We purchased this stay through livingsocialdeals and were supposed to have edible arrangements included, but were instead given a much less-comparable gift bag.

Room Tip: stayed in room 215 which was centrally located....a bit noisy as people tend to pass alot to elevato...
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 17, 2012

We had a very pleasant stay at this hotel. The price/value is very good for the Philadelphia area. We went for a college tour in Philadelphia and this is the best deal. The price is great compare to the Philadelphia city. The hotel is very nice, give you the upscale feeling. The hall way decorated with nice luxurious carpet, the room is very spacious, with 2 clean comfortable queen beds. With a nice writing desk, free WiFi, comfortable sofa. The bath room is very nice with a very classic big mirror, the towels are new. The complemented breakfast are very good, hot waffles, scramble eggs, sausages, toast, muffins, cereals, milk, fruits, coffee, orange juic, apple juice. The front desk is very friendly. This is a very well managed hotel. Will stay again in the future. Highly recommend for anyone. It has free parking and is very close to Philadelphia city. Great hotel to stay.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 13, 2012

My stay wasn't bad, it was my exit that would have prevented me from spending the night at this place. Long story short, the place has bed bugs. I have pics and video of them moving. there were carcasses left behind, so you know they were there a while. the housekeeper and another worker were horrified and didn't want to go near it. when we finally got in touch with a manager, they said they needed to verify that it was bed bugs! don't worry, i have a call into the department of health and they will make sure that you do the needful! so now we have to wait for a refund and that doesn't even account for the fact that we had to put our stuff in garbage bags and put them in the dryer for an hour at a time to ensure that we are in the clear. Up until we found the critters, it was a good stay. from now on, i check under mattress in any hotel i stay at, especially for our next trip in 2 weeks! our other friends had mattress covers so they knew about the problem. the manager even said they sprayed 3 weeks ago. other than that, nice hotel. thanks for the garbage bags, hopefully this doesn't affect me.

Room Tip: rooms without bed bugs are great. check under the mattress! we were in room 301, king size bed.
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rushis, Manager at La Quinta Inn & Suites Mt. Laurel - Philadelphia, responded to this review, August 17, 2012
Thanks for notifying us of the issue. We take this issue serious as every hotel should. We have regular monthly service in all our rooms as a preventive measure and also have mattress and box spring covers installed in each room. We have since called the exterminator back out to remedy the situation.
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Piscataway, New Jersey
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 12, 2012

We actually liked the hotel and our rooms. We spent one night and in the morning my sister notice she had a bed bug in her room. She was in room 301 and I was in room 326. I checked my room (326) we also had bed bugs. Obviously, this is not an isolated incidence. It was hard to get in touch with the manager on duty. I just want people to be aware! Check the bed and boxsprings!

Stayed August 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rushis, Manager at La Quinta Inn & Suites Mt. Laurel - Philadelphia, responded to this review, August 17, 2012
Thanks for notifying us of the issue. We take this issue serious as every hotel should. We have regular monthly service in all our rooms as a preventive measure and also have mattress and box spring covers installed in each room. We have since called the exterminator back out to remedy the situation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisburg PA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 11, 2012

my daughter and I stayed one night on our way home from Atlantic City. the staff we encountered on both the day and night shifts were helpful and kind. our room was spotless clean, we loved the layout. the bathroom was beautiful and again very clean. the entire hotel was very well kept. the breakfast buffet was nice and more than we expected, could use some muffins or pastries but more than enough options. the area surrounding the hotel is nice and both Whole Foods and Trader Joe's are 5 minute drive.
would stay here in the future....was a nice ending to a great mini vacation!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rushis, Manager at La Quinta Inn & Suites Mt. Laurel - Philadelphia, responded to this review, August 17, 2012
Thanks for the awesome review. Hope you did well in Atlantic City! Our convenient locations serves well for those that are looking for great shopping and restaurants. Trader Joe's and Whole Foods are two of our favorites too!

Thanks,

Rushi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 6, 2012

Very nice Hotel/Motel very close to the New-Jersey turnpike. The staff on both occasions were friendly and helpful in finding a restaurant for supper. Free breakfast was pretty good for a buffet. Will stay again on our next trip to Virginia Beach, Myrtle Beach...etc

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rushis, Manager at La Quinta Inn & Suites Mt. Laurel - Philadelphia, responded to this review, August 10, 2012
Our hotel serves as the perfect halfway point from Canada and/or New England to the DMV! (D.C. Maryland, Virgina)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Mt. Laurel - Philadelphia

Address: 5000 Clover Road, Mount Laurel, NJ 08054 (Formerly Wingate By Wyndham Mt. Laurel/Philadelphia Area)
Phone Number:
Location: United States > New Jersey > Mount Laurel
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#5 Romantic Hotel in Mount Laurel
#8 Family Hotel in Mount Laurel
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Mt. Laurel - Philadelphia 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Wingate By Wyndham Mount Laurel Hotel Mount Laurel
Wingate Mount Laurel
Wyndham Mount Laurel
Mount Laurel Wyndham

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