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Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area
2.5 of 5 Hotel   |   176 Howard Blvd, Mount Arlington, NJ 07856   |  
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Ranked #1 of 2 Hotels in Mount Arlington
Certificate of Excellence 2014
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
“Good for its purpose”
3 of 5 stars Reviewed January 20, 2009

I used this hotel for my out of town wedding guests and for my wedding night. Some of the staff wasn't too friendly, however the manager was great and really helpful.
There really wasn't much to the hotel. It was clean and we had no problems. It served it's purpose as a place to sleep for the night but that's about it.

  • Liked — The location and the price
  • Stayed December 2008, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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128 reviews from our community

Traveler rating
    75
    35
    10
    6
    2
See reviews for
38
21
7
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed July 6, 2006

We just returned from a two night stay for a wedding in Mt. Arlington. I have never experienced such a lack of service and management. We arrived and there was only one desk clerk, no manager or assistant manager. Our room was clean, and well equiped, but there was no housekeeping or any other hotel staff on duty other then the desk clerk when we checked in.The manager seemed to be on permanent vacation, as our host, the groom was desparately trying to secure a shuttle for wedding guests staying at this hotel. The manager had promised a shuttle to church and reception, but the desk clerk and shuttle company knew nothing about it. Finally with some strong suggestions to the desk clerk, the shuttle was booked. Certainly not what the groom needed to deal with on his wedding day. The day of the wedding, we left our room at about noon to visit family, and upon returning to ready ourselves for the wedding, our room was not clean, and only the four bath towels we had requested from housekeeping before leaving were in our room. The bed had not been changed, or even made up, the trash hadn't been emptied, or anything done at all. When I called the desk, only the one desk clerk was there, no manager, assistant manager of housekeeping staff at all!! Too bad, out of luck. No soap, wash clothes, clean sheets, empty trash cans, clean glasses (or any glasses) available.

  • Stayed July 2006
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Top Contributor
52 reviews 52 reviews
52 hotel reviews
Reviews in 37 cities Reviews in 37 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed February 10, 2006

This was a very solid hotel and I have little to complain about after spending two nights here. It's fairly new, the beds are extremely comfortable, the bathroom was very large, clean, tons of counter space and the StaySmart shower. Good linens, etc. Room was very quiet, about 1/2 mile off I-80 so no highway noise and feels like you're in the woods despite being close to Interstate and near restaurants. Directly across from Marriott Courtyard. Hot tub was fine, with small (but decent) gym room. Good breakfast in the morning including eggs, sausage, muffins, cinnamon buns, etc. For $129/night, pretty good. Happy with the size of rooms, very clean, big TV, couch/living area, good desk/chair. Not the best if you're planning on visiting NYC, although I did do the commute one day: 10-15 min drive to Dover train station, then a 1h15m ride on the NJTransit train into Penn Station... would do it again, trains run frequently, etc. $10.50 train each way. Would stay here again if doing business in the local area. Can't go wrong.

  • Stayed February 2006, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed October 25, 2005

I have stayed there numerous times on extended business stays. The staff is attentive, especially Sun - Thurs. It is well kept inside and out. The location off I-80 is close enough to Newark - NYC, but also far enough away. I much prefer it to other hotels in the area.

Stayed December 2004
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area

Address: 176 Howard Blvd, Mount Arlington, NJ 07856
Phone Number:
Location: United States > New Jersey > Morris County > Mount Arlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Mount Arlington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Mt. Arlington, New Jersey is located in the hub of Morris County and conveniently located at exit 30 off Interstate 80 near Rockaway & Parsippany NJ. The Holiday Inn Express Mount Arlington is ideal for your travel needs whether for business or pleasure. Each of our guest suites features include free high-speed Internet and free local phone calls. Take advantage of our 24-hour business center then unwind in our soothing hot tub or relax in the sauna. Or just workout in our fitness room after a long day. Start the day off right with our complimentary Express Start breakfast including our signature cinnamon buns. Our meeting space and outstanding service makes the Holiday Inn Express Mt. Arlington's meeting center perfect for hosting that special event or business meeting. Whether your visiting Mt. Arlington, New Jersey to shop at the International Trade Zone or relaxing at Lake Hopatcong, the largest lake in New Jersey or visiting some of our local companies like BASF, M&M Mars, Lucent, Siemens or Rudolph Technologies the Holiday Inn Express will meet whatever your needs are. Stay Smart. Stay at the Holiday Inn Express when you visit Mt. Arlington, NJ. ... more   less 
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Also Known As:
Holiday Inn Express And Suites - Mt. Arlington
Holiday Inn Express & Suites - Mt. Arlington Hotel Mount Arlington
Holiday Inn Mount Arlington
Mount Arlington Holiday Inn

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