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“Extremely Helpful Staff” 5 of 5 stars
Review of Crowne Plaza Monroe South Brunswick

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Crowne Plaza Monroe South Brunswick
3.5 of 5 Hotel   |   390 Forsgate Drive, Monroe, NJ 08831   |  
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Ranked #1 of 1 Hotels in Monroe
Denville, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Extremely Helpful Staff”
5 of 5 stars Reviewed June 4, 2014

We stayed at this hotel for a funeral - after a long day at the viewing we checked in (funeral next morning). The staff was extremely friendly and our rooms were available immediately. I am very particular about bathrooms, etc. but everything was extremely clean. Beds were comfortable and air conditioning was great. The only downside is the spotty WiFi - doesn't work in the room. The next morning Stephanie from Sales saw me in the lobby and asked about our stay. When I told her we were attending a funeral, she immediately made sure we had gotten the best rate and took extra special care of us. It was greatly appreciated. I would definitely recommend.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review, June 5, 2014
Dear Lucille059
Thank you for taking the time to give us your feedback and comments about your recent stay with us at the Crowne Plaza Monroe, NJ. I am glad to hear that you enjoyed our rooms and facilities. We recently updated our internet with more speed to fix the issue. I am glad that Stefanie was able to help you with the best rate and accommodations.
We look forward to see you under better circumstances.
Thank you
Yogi Kumar, General Manager
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99 reviews from our community

Traveler rating
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    33
    31
    9
    4
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32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
New Haven, Connecticut
2 reviews
5 of 5 stars Reviewed May 10, 2014

I received a flat tire courtesy of the NJ Turnpike potholes. I limped my car off the highway into the conveniently located hotel right off the highway. Perry met me with a smile and gave me a great rate on a room and treated me like we have known each other for a while. He got me the number of the local repair shop and took care of me with some complimentary discount certificates. The food was great, the staff was great and I would highly recommend this hotel for the weary traveler. Give Perry a raise !!!

Room Tip: The room was great and Perry gave me great customer service.
See more room tips
  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review, May 16, 2014
Dear Sean J
Thank you for your commments and feedback about your recent stay with us at the Crowne Plaza Monroe, NJ. Iam that Perry was able to accommodate you and took care of you with Excellent service. Perry will be recognized for his efforts in our upcoming "Celebrate Service" week in June. We look forward to see you under better circumstances next time.
Yogi Kumar, General Manager
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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 22, 2014 via mobile

Average hotel across the board, but perfectly located on NJTP. Great location for business BUT dont expect to be able to use internet in your room. The WiFi is terrible (best is 11mbps). But if it's between 6-10pm the signal is so weak iPads don't work and Laptops struggle.


  • Stayed March 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Monroe South Brunswick, responded to this review, May 9, 2014
Dear Mustang4880,

Thank you for taking the time to post a review of our hotel. We are glad to read your positive comments with our location. It is our goal to provide great hotel experiences and we apologize for the inconvenience the internet connection has caused you. Rest assured that your comments will be reviewed so we can take actions accordingly.

Thank you again for your feedback and we hope to have another chance to make your next stay as best as it can be.

Sincerely,

Karen C
Case Manager
IHGCare
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Boston
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 27, 2014

Checked in at 8 pm after a long drive. Good rate given and a very friendly front desk experience.
Had dinner in the restaurant here at hotel and service was fabulous by Brendan! Had breakfast the next morning and again service was excellent especially the gentleman that was on the omelette station.
The fan was a bit noisy in room 423 but that is our only complaint.

  • Stayed March 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review, March 28, 2014
Dear Oyster62,
Thank you for your comments and feedback about your recent stay with us at the Crowne Plaza Monroe, NJ. I am glad that you enjoyed our location and experienced great service from our staff like Brendan, front desk and Edwin, our Omelet attendant at breakfast. We look forward to your next visit.
Yogi Kumar, General Manager
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New York City, New York
1 review
5 of 5 stars Reviewed March 9, 2014

We were greeted well at this hotel and the front desk was very helpful.

The location is just perfect right off the NJTPKE on exit 8a.

Nice rooms, newly renovated bathrooms, very clean and modern.

Overall an excellent stay with an amicable staff.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review, March 11, 2014
Dear Uman1215,
Thank you for your comments and feedback about your recent stay with us at the Crowne Plaza Monroe, NJ. I am glad that we were able to provide you with excellent amenities and service with our rooms and staff. We look forward to your next visit.
Thank you
Yogi Kumar, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Top Contributor
55 reviews 55 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed January 27, 2014

Very tired hotel, old dusty carpets. Yogi's All-American Grill & Sports Bar in the Hotel serves abominable food. It should be possible to prepare basic food in a simple way. This is plastic and cheap all the way. The staff are very friendly but this hotel has had its day.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review, January 28, 2014
Dear Morrovalle
Thank you for your comments and feedback about your recent stay with us. I am sorry that we did not meet your expectations this time but we are constantly working on providing excellent service and product to our guests. We hope we can provide you with a better experience next time.
Yogi Kumar, General Manager
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Travelers are raving about these Monroe hotels

Sarasota, Florida
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 18, 2014

We selected the Crowne Plaza because we had a short visit to family in Monroe County. The hotel is very well located just off of the New Jersey Turnpike. The price is reasonable, the sheets and bathroom were clean. The room was large enough for us to put our luggage down and still have room to move around. There is really nothing outstanding about the hotel but it served our purpose. The restaurant on the property "Yogi" is rather average. Make sure to hunt around to get a good price; we paid $117/night, but had to choose 2 twin beds rather than a queen.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review, January 20, 2014
Dear SarasotaBill
Thank you for taking the time to give us your feedback about your recent stay with us. We are constantly providing Excellent service to service to our guests to be a "Great Hotel Guests Love".
I am glad that you find our location suitable for your needs and we look forward to see you again.
Yogi Kumar, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Monroe South Brunswick

Address: 390 Forsgate Drive, Monroe, NJ 08831
Phone Number:
Location: United States > New Jersey > Monroe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Monroe
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Monroe South Brunswick 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
The newly renovated Crowne Plaza Hotel Monroe-South Brunswick is conveniently located in the heart of New Jersey off Exit 8A of the NJ Turnpike near Jamesburg, Dayton & Cranbury. This hotel is 1 hour from NY City, Philadelphia & Atlantic City & less than 30 minutes from Newark Liberty International Airport. We are the closest Crowne Plaza to Six Flags Great Adventure and Forsgate Country Club. We are conveniently located close to the Raceway Park in Englishtown, Lenox Outlet Store, Crate & Barrel Outlet, Jackson Factory Outlets, neighboring corporations such as, Canon, Hyundai & Historic Princeton. Complimentary shuttle service is available to companies within 5 miles. Our brand new, well appointed guest rooms are highlighted by the 'Crowne Sleep Advantage,' everything you need for a great night's sleep! We offer quiet floors, guaranteed wake-up calls & a sleep CD for ultimate relaxation. Complimentary high-speed wireless Internet access is available throughout the hotel. With 13 meeting rooms, over 14,000 sq. ft. of meeting space & a 5500 sq. ft. ballroom, this award-winning Crowne Plaza is The Place To Meet, accommodating groups from 2-550.'Yogi's All-American Grill & Sports Bar' offers casual American dining and family fun entertainment. Room service is available from 6:30 AM to 10:00 PM. We offer an indoor heated pool and brand new outdoor patio with gazebo and fitness center. AAA Diamonds: 3. ... more   less 
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Also Known As:
Crowne Plaza Monroe South Brunswick Hotel Monroe
Crowne Plaza Jamesburg

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