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“Good Choice in Mahwah” 4 of 5 stars
Review of Courtyard by Marriott Mahwah

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Courtyard by Marriott Mahwah
3.0 of 5 Hotel   |   140 Route 17 South, Mahwah, NJ 07430   |  
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Ranked #5 of 8 Hotels in Mahwah
Certificate of Excellence 2014
New England
Top Contributor
277 reviews 277 reviews
37 hotel reviews
Reviews in 92 cities Reviews in 92 cities
83 helpful votes 83 helpful votes
“Good Choice in Mahwah”
4 of 5 stars Reviewed August 3, 2014

The Courtyard hotel in Mahwah, NJ is a very good choice if you want to stay in the area. It is located on Rt. 17 right off the exit from I287. It is convenient to get to - except for the multiple U turns necessary to get anywhere on Rt. 17.
Although the hotel is not new, it is clean and comfortable. The rooms are more than adequate and it also has a nice pool house, small gym, a bistro and outdoor patio.
I have stayed at several hotels in the area and this is the overall best of the bunch of mid-range hotels.

Room Tip: inside rooms face the courtyard - not Rt. 17.
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeaneane, General Manager at Courtyard by Marriott Mahwah, responded to this review, August 6, 2014
Thank you for your feedback of your recent stay. Convenient to all, our property has many logistical advantages being close to many major roadways on the NJ/NY border. We appreciate your complimentary review. It is always good to hear great things. Our staff prides ourselves on the service we can give each guest.
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140 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • English first
  • French first
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English first
Commack, New York
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 25, 2014

Using Marriott's system.. this is a 2 star property, that means only 10000 points per night..
Free Wifi, Free Hot Breakfast, just off the main highway on the NY/NJ border..
rooms/beds are very comfortable, and they provide Paul Mitchell hair products in the bathroom

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeaneane, General Manager at Courtyard by Marriott Mahwah, responded to this review, August 6, 2014
Thank you for choosing to stay with us. We appreciate your feedback and agree that while the Courtyard presents a good value for our Reward customers, we pride ourselves in the great service we give all our guests. We hope if you are in the area again you will consider us for a repeat visit.
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Shanghai
Top Contributor
66 reviews 66 reviews
58 hotel reviews
Reviews in 49 cities Reviews in 49 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed July 10, 2014

We stayed one night at Courtyard Mahwah during our shopping trip to Woodbury. The hotel is surprisingly popular during certain time of the week. We actually wanted to extend our stay for one more day and wasn't able to do so. The hotel is located with convenient access to highway 287. The little courtyard surrounded by te buildings are nice and the swimming pool looks very nice though we haven't got any time to enjoy it unfortunately. The room is quite sizable and our room located in 1st floor has direct access to the courtyard.

Room Tip: Make sure you get a room facing the courtyard not the busy/noisy highway
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeaneane, General Manager at Courtyard by Marriott Mahwah, responded to this review, July 24, 2014
Thank you for your feedback on your recent stay with us. It is always nice to hear that our guests have had a positive experience with us. As you mentioned it does get busy during the week at our property and while we welcome the opportunity of extended stays we do sell out presenting the inability to do honor them. We hope next time we can accommodate you.

Thank you again.
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Wolfeboro, New Hampshire
Top Contributor
63 reviews 63 reviews
15 hotel reviews
Reviews in 37 cities Reviews in 37 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 21, 2014

Stayed at the Courtyard in Mahwah using Marriott points. There was no difference between this "free" stay and a "paid" stay -- accomodations were great, staff was great. The layout of the room made it appear dated, but on closer look everything was up to date and immaculate. Staff at the Bistro was extremely pleasant for breakfast, and the food was great and served quickly. The only downside -- it would have been nice to have a refrigerator in the room. Would definitely stay again.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeaneane, General Manager at Courtyard by Marriott Mahwah, responded to this review, June 23, 2014
Thank you for your feedback on your recent stay with us. It is so good to hear complimentary things about our service and amenities. You are correct, a "reward" stay is no different than a "paid" stay when it comes to service and guest appreciation. I must apologize that your room did not have a fridge, we typically have one in each room. As we strive to give our guests the best possible experience, we hope that you will consider a return visit soon.
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Kettering, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 8, 2014

Stayed here for three weeks on business. The staff was very accommodating with making the stay pleasant. The hotel is conveniently located near nice restaurants that support any budget.

I would recommend this hotel for any stay, when in Mahwah, this is my hotel of choice.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeaneane, General Manager at Courtyard by Marriott Mahwah, responded to this review, June 10, 2014
Thank you for taking time to submit feedback. We especially appreciate your complimentary review. Our business travelers are important to us and while we understand that being away from home isn't always easy, it is gratifying to know that we are performing well to make your stay as pleasant as possible. We are happy that we can provide an affordable, convenient and comfortable option.
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hamilton
1 review
3 of 5 stars Reviewed May 27, 2014 via mobile

My husband and I recently stayed in this hotel. It was newly renovated and love the decor. Check-in was quick. The room was spotless clean and so are the bathroom. We stayed facing the highway no problem with the sound from the vehicles and since it was a holiday weekend and the room have a noise and light block curtain. My husband attended a family party and came home at around 2 am. It took more than 3 hours to fall asleep because of the horrible air conditioning unit. It was so loud when it is running. Not so happy with this specially I have to wake up the next day and check-out before by 12 noon.

Stayed May 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeaneane, General Manager at Courtyard by Marriott Mahwah, responded to this review, June 10, 2014
Thank you for taking time to leave your feedback regarding your stay. Whether short or long term, we always want to make sure we can make our guests stay as pleasurable possible. Happy that the accommodations and service was positive, I was not aware that there was an issue with the air conditioning unit and sorry you experienced any inconvenience.
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1 review
5 of 5 stars Reviewed May 21, 2014

We showed up late and had no reservations, but were nonetheless welcomed by the friendly staff. The hotel room was clean - checked for bedbugs (everyone should) and found none. Stayed one night and would stay there again.

The only thing that I would wish, not just at this particular hotel, is for all receptionists to automatically inform their customers of the hotel WiFi password so that we don't have to ask.

Room Tip: Had a room on the first floor at the end of a wing. It was very quiet.
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeaneane, General Manager at Courtyard by Marriott Mahwah, responded to this review, May 22, 2014
Thank you for your complimentary review. We are glad that we were able to afford you with a room during an unexpected stay with us. I am glad you were happy with your experience and appreciate your feedback. For the most part our brand is standardized and the Marriott family of companies take pride in the quality of service and accommodations we can offer our guests. Thank you for choosing to stay with us. Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Mahwah

Address: 140 Route 17 South, Mahwah, NJ 07430
Location: United States > New Jersey > Mahwah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Mahwah
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Mahwah 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard By Marriot Mahwah Hotel Mahwah
Courtyard Mahwah
Mahwah Courtyard

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