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“Great Service” 4 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   220 ROUTE 17 SOUTHBOUND, Mahwah, NJ 07430   |  
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Ranked #6 of 8 Hotels in Mahwah
Wellesley, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Service”
4 of 5 stars Reviewed November 26, 2011

We visited this hotel found a bug in our room. Everything else was perfect. My wife did not want to stay in the room after this incident. The front desk came to the room resolved the bug issue and gave us a key (already in his pocket) to a different room! We made the request and he handed over the key in a second.

The staff was great during breakfast. They helped with the waffle maker after someone had made a mess. Breakfast was good.

TV channel selection was decent. Did not use wireless internet.

Location: it is near a gas station and on a very busy road. It is a little difficult to find it. So pay attention when you are driving.

Overall, It is a good hotel for a good price and excellent service.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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92 reviews from our community

Traveler rating
    43
    32
    6
    5
    6
See reviews for
19
26
11
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 17, 2011

Theives. Manager told me that I could check out one day early. They charged me for the original number of nights then refused to refund the money telling me there was no proof that I checked out early. Practically laughing at me while he told me this. Obviously does this all the time.

  • Stayed October 2011, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland,OR
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 14, 2011

Checked in late in the night. The room was large, lots of space - clean. There was quite a bit of noise from the highway, even with the windows closed. Depends on which side of the building you are on.

Fitness center is good. Treadmills + weight machine.

Breakfast is good too. Good start to the day.

  • Stayed November 2011, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne, New Jersey
1 review
5 of 5 stars Reviewed November 10, 2011

A few friends and I book the small conference room and 2-3 rooms and scrap the weekend away! We have a great time and the staff and everyone is wonderful!

  • Stayed June 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cabot, Vermont
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 29, 2011

I read a lot of reviews on this place before staying there on 09/16-17,2011.I am pleased to say the reviews were accurate. I found it to be a very good overall value and would recommend this property to anyone wishing to stay in this area.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Halifax
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 27, 2011

Hotel is very nice ,clean and beds are comfortable.
Parking space is the issue but I understand,NJ city area,but my stay was comfortable ,definitely I recommend this hotel for businesse and family travelers.
I will stay again
Thanks

  • Stayed September 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kuwait
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 21, 2011

We stayed for one night in our way to new york city. The hotel is clean and well maintained.The room was spacious and the beds are comfortable.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Comfort Suites

Address: 220 ROUTE 17 SOUTHBOUND, Mahwah, NJ 07430
Phone Number:
Location: United States > New Jersey > Mahwah
Amenities:
Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Mahwah
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Hotel Mahwah
Comfort Suites Mahwah

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