If you get a discounted weekend rate at this hotel, I would recommend staying here. I do think the hotel is overpriced during the week and would recommend another hotel in the area, like the Hyatt Morristown, which is terrific.
While I would consider the Westminster a luxury hotel, I think it really struggles to earn the AAA 4-diamond caliber of service that it has been awarded. Front desk staff were friendly. Appearance of the rooms and hallways is attractive. Gym is adequate. Location is not ideal with limited views, facing high electric wires on two sides, but convenient to Livingston, NJ and the highway.
The room has very comfortable Hollandia beds. That is why I stay there. There were some housekeeping concerns about the room. It didn't seem as clean as I would've expected, and things were not checked to make sure they worked. The telephone in our room was broken, and the cord was left unplugged, so it seemed the staff had recognized there was a problem here. There were a couple stains on the rug, and it was clear the bathroom had not been wiped down properly. The large towels in the bathroom were terrific, but two of the three towels had stains on them.
The bathroom is small but attractive. However, there are some functional concerns. There is a shelf below the mirror, and whenever you wash your face at the sink, it is difficult not to hit into that shelf. Additionaly, the tub was VERY slippery when wet - there is no textured bottom on the tub. It seems the water uses too much softener, and the shower pressure could be better. The bath products were excellent, but there was no shower gel.
The TV channel selection was excellent, and the TV had good picture quality. The temperature control was pretty good, but it seemed like the filer needed to be changed. Smelled a bit dusty.
I would recommend this hotel because overall, the experience was positive for the rate we got. But for a AAA-4 diamond, I would expect great attention to details.
- Official Description (provided by the hotel):
- Uniquely chic. Inviting and inspired. Open your eyes to the extraordinary at Westminster Hotel, a different kind of luxury hotel. Situated right in the heart of Livingston, New Jersey, our AAA Four Diamond hotel caters to the distinct tastes of today's travelers. Make reservations for stylish hotel guest rooms and suites boasting a classic contemporary design. While you're here, you'll enjoy a refined mix of first-class amenities intended to please everyone from destination spa hotel goers to corporate hotel guests in Westminster Club Level Rooms and Suites. Elaborate or intimate. Elegant wedding receptions or Fortune 500 company executive conferences. Westminster Hotel provides premier meeting facilities, social event venues, banquet rooms—even exquisite outdoor event space—for an array of special occasions. Surrender to a seductive dining experience at the New Jersey location of Strip House Restaurant, one of America’s best steakhouses. And treat yourself to the hotel’s decadent spa services, state-of-the-art health and fitness center and indoor heated swimming pool and Jacuzzi. In the neighborhood? Drop by and say "hi." We proudly serve our beautiful northern New Jersey community and beyond, hosting Livingston, NJ and Essex County neighbors and guests from surrounding cities, including Florham Park, Short Hills, East Hanover, Parsippany, Basking Ridge and Morristown. Westminster Hotel is located only 20 minutes from Newark Liberty International Airport and 20 miles west of New York City. Convenient train access is a short ride away and runs directly into Penn Station in midtown Manhattan. ... more less
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- Also Known As:
- Westminster Hotel Livingston