We checked in to hotel after Sandy (storm) hit our area & damaged our home. The hotel was full of capacity and chaotic, but the entire staff maintained composure especially the manager Karen and the girls working the front desk. The girls working the front desk were young, one would think very little experience, but they handled themselves with utmost professionalism, I was amazed. This was consistent throughout our stay, and because of the impact of the storm they showed empathy to all guests. It felt as if the staff never went home. I would recommend this hotel to anyone. Kudo's to Karen and her staff!!! They turned a catastrophic event into a positive experience and made people forget about their losses while enjoying their stay.