I just came back from brunch and was extremely disappointed with my experience, especially after hearing some favorable reviews from people.
Brass Tax: I ordered a turkey burger and it came with raw spots. I politely informed the waitress and she took it away. I was brought back the same burger with the same raw spots. When I complained again, this time to the manager, her response was, "I suggest you order something else, because the outside of the burger is going to be burnt and not cook the raw spots." I was never offered a new burger. I ordered the pizza instead, and when my bill came, I was charged for the pizza. I had to request that the bill be adjusted. Again, I asked the manager directly. She said sure. The bill was adjusted. Since this was the kitchen's error (hello, raw turkey meat!), I don't think it unreasonable that I be offered a new burger, and then charged for the pizza. I would not recommend this place.
The person next to my party ordered a new slice of banana creme pie. It came as a tiny tart in tin foil. Cost $8. When he addressed it with the manager (yup, same one), her response was, "yeah, that sucks when you pay for something, and you're disappointed." Sorry, that's unacceptable, and I don't think you need a Stern degree to recognize this. The manager then compared the Hamilton Inn to The Embankment and other restaurants. Not quite. So save your money and go to the Embankment, Satis, La Source, Madame Claudes or 9C (BTW, the best burger).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.