We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Could Not Have Been Better” 5 of 5 stars
Review of Hyatt Regency Jersey City

Save Saved
You added Hyatt Regency Jersey City to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Hyatt Regency Jersey City
4.0 of 5 Hotel   |   2 Exchange Place, Jersey City, NJ 7302   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Bed & Breakfast Package
Ranked #1 of 11 hotels in Jersey City
GreenLeadersSilver level
Bridgeville, Pennsylvania
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Could Not Have Been Better”
5 of 5 stars Reviewed October 19, 2013

My wife finally talked me into a trip to the Big Apple.
After looking at different hotels, we decided on the Hyatt Regency and could not have been happier with our choice. The hotel is situated in an excellent location, near to the 9/11 Memorial and near the Statue of Liberty. Our room was great, #703, right across the river from New York. The hotel itself is clean, modern and offers many amenities, but I believe its the staff who really makes this place. Every staff member is courteous, pleasant and takes time to speak with the guests. Even though this was our first visit, we were treated as though we were regular guests. If you are thinking of visit to New York, I would recommend the Hyatt without any second thoughts. Right now my wife and I are thinking of returning in December for a Christmas visit to New York.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattJerseyCity, Manager at Hyatt Regency Jersey City, responded to this review, November 2, 2013
Andrew K,

This is the perfect place for Christmas time! nothing beats NYC for the holidays. If you decide to return, let me know!

Best,

Megan Gederian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,349 people have reviewed this hotel

Traveler rating
    782
    422
    76
    44
    25
See reviews for
383
370
80
266
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Merrick, New York
Top Contributor
100 reviews 100 reviews
10 hotel reviews
Reviews in 45 cities Reviews in 45 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 19, 2013 via mobile

I stayed here recently for a business trip. It's a really great location if you are taking public transportation. If driving, it's kind of inconvenient.
Everything was excellent; rooms, service, cleanliness, food & bar.

My one recommendation would be for the hotel to put into place some sort of plan to better organize the valet system. I was staying with a large group who all retrieved their car at the same time. This resulted in 30 mins of waiting. Perhaps when groups book for a conference, the valet service can plan ahead for the mass exodus & have cars ready before hand?

The front desk staff was extremely helpful & even went out of their way to accommodate my need to refrigerate baby bottles for me after I checked out of my room but had to stay for the remainder of the conference.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridge, Virginia
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 18, 2013

This hotel was very well placed, clean and had a friendly staff. Desk clerks helped us extensively with understanding metro routes, best places to go, most efficient ways to get there, etc. The hotel was clean and trendy and located directly across from the PATH train, one stop from the WTC station. PATH trains also run from Penn Station if you happen to take one of the buses up from Washington, DC. You can be at this hotel in about 30 minutes after being let off near Penn Station.

The hotel is right next to the river, so views from our room were great - the view of the Manhattan skyline is great and much better than you would get if you stayed Iin Manhattan. The surrounding area in Jersey City near the hotel is upscale too and has nice restaurants if you want a break from the crowds in NYC one night. I will definitely plan on staying there again in the future.

Room Tip: We stayed in 217 and on our last night we heard some noises from what sounded like the pipes or acti...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed October 18, 2013

Dear Ben Curtis front desk. Here is our 41st wedding anniversary toast and the view from room 511. Suzanne and I raise a glass of champagne to you and your staff at the Hyatt Jersey City! Doormen, front desk, room and dining room staff all greeted us warmly. You and your staff went over the top to share your best wishes. I share Suzanne's feelings that our stay at your hotel was indeed "a romantic magical cruise". We look forward to returning again. Francis Collins Sent from my iPad

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
2 of 5 stars Reviewed October 18, 2013

The room had a moldy musty smell. Ordered room service and food took 1 hour to arrive and was cold. The room was not cleaned one day of our stay. The other days the room was poorly cleaned. For the price I paid I was expecting better service and a nicer room. The only good things: the front staff was friendly; the hotel is very close to the Path train so it is very convenient to get to NY.

  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattJerseyCity, Manager at Hyatt Regency Jersey City, responded to this review, November 2, 2013
Julie S,

I am so disappointed to hear this about your stay as we strive to provide our guests with a memorable stay. I would like to discuss this in further detail so please feel free to contact me directly at megan.gederian@hyatt.com. I hope to hear from you soon!

Kind Regards,

Megan Gederian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 17, 2013

This is by far the best hotel I have stayed at in New York/New Jersey. It has the best location ever, with a great view of New York skyline. The rooms are nice and clean. Great service from the staff. The food is excellent. You can just take the PATH in to New York, takes a couple of minutes.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 17, 2013

As we arrived on this part of our journey to Jersey City, New Jersey we decided to stay at this hotel for the location and next to the Path (transportation to New York, $2.50 one way). We upgraded our room and got a spacious room with two beds and a adjacent patio with a view that was to die for. The city lights were amazing, boats traveling both direction were fun to watch as well. We loved loved loved the room and the friendly accommodating staff.....we will stay here again.

Room Tip: City view was amazing Spacious room Sunbathing/happy hour deck
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hyatt Regency Jersey City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Jersey City

Also Known As:
Hyatt Regency Jersey City Hotel
Hyatt Regency Jersey City Hotel Jersey City
Hyatt Jersey City
Hyatt Hudson
Jersey City Hyatt
Hyatt Regency Hudson
Address: 2 Exchange Place, Jersey City, NJ 7302
Phone Number:
Location: United States > New Jersey > Jersey City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Jersey City
#1 Family Hotel in Jersey City
#1 Green Hotel in Jersey City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Jersey City 4*
Official Description (provided by the hotel):
Opened in July 2002, the Hyatt Regency Jersey City reflects Jersey City’s cultural renaissance and increasing value as a premier business center. Located in the heart of “Wall Street West” and just minutes away from New York City, this stunning property offers you the perfect venue for your corporate affairs while benefiting from the most remarkable skyline views Manhattan has to offer. Our full-service luxury hotel embodies the most modern elegance, unparalleled culinary experience, and outstanding service. Offering over 20,000 square feet of function space and 351 deluxe guestrooms with breathtaking views of Manhattan, the Hyatt Regency is the quintessential event location. The hotel is easily accessible by cab, ferry, or the PATH and is just a short ride away from Manhattan. Hyatt Regency Jersey City offers a combination of style and excellence that make for a truly memorable experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Amex, Booking.com, Priceline, Tingo, Asiatravel.com Holdings, Hotels.com, Venere and Agoda so you can book your Hyatt Regency Jersey City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hyatt Regency Jersey City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.