I'll start by saying that the staff is really what makes this hotel. Everyone we encountered was super friendly and helpful, from the bellmen to the maids. We were very impressed. The hotel's location is drop dead gorgeous, spend some time in the lobby looking out the windows! We had a great view in our room, too (856). That being said, the hotel was not without some faults. The lobby is very bland and needs some renovations. Our room, while renovated, could use some pain t and the carpet was coming up in a few places. The beds were also not very comfortable. The pool and fitness center are small but adequate, to be expected in a business hotel. Overall a good stay, we will be back!