We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice, comfortable, good locaton Suites” 4 of 5 stars
Review of Candlewood Suites Jersey City

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Candlewood Suites Jersey City to your Saves list
Candlewood Suites Jersey City
2.0 of 5 Hotel   |   21 Second St, Jersey City, NJ 07302   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #7 of 11 Hotels in Jersey City
New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Nice, comfortable, good locaton Suites”
4 of 5 stars Reviewed October 10, 2013

I stayed for a month at the Candlewood Suites during my business trip to new york. It is the most economical option around new york. Since it is located near PATH trains one can easily reach new york and journal square for indian food. Suites Includes a small kitchen which is very convenient for cooking your own food during the stay. Rooms have iron board, iron, small store room, refrigerators, microwave among few items. Room and bathroom were comfortable clean and updated. However as it is extended stay there is no daily housekeeping, instead weekly. The hotel is also at a walking distance to newport mall, which is convenient in terms of entertainment/ food/ shopping.

All in all a nice and comfortable stay, however they have limited breakfast option that too has to be picked from cupboard (chargeable).

Stayed April 2013, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review, October 14, 2013
Thank you for your recent stay with us and for sharing your feedback. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

304 reviews from our community

Traveler rating
    86
    137
    47
    18
    16
See reviews for
60
87
21
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New Hampshire
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 27, 2013

We stayed two nights at the Candlewood Suites visiting family. As it is extended stay there is no housekeeping. The rooms were adequate though an odd smell of some sort of disinfectant. For the price, however, I really can't complain. Much cheaper than Manhattan which is very close and much less that the usual hotels in Jersey City. Not too much nearby within walking distance but then again i am not in Jersey City for the sights.

All in all, nothing really bad about it. Just nothing to write home about.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review, October 4, 2013
Thank you for your recent stay at our hotel and for providing your feedback. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brockton, Massachusetts, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 26, 2013

I chose this hotel for the location. The room wasn't bad, but there is a distinct smell in the room. I found the hallways very dark and the carpets weren't very clean. The bathroom is decent and large. I didn't find the neighborhood that convenient. Also, the front desk staff isn't very helpful. We didn't have any issues with the WIFI. I probably wouldn't recommend this hotel to friends

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review, October 4, 2013
Thank you for your recent stay at our hotel and for providing your feedback. I noticed that you mentioned that the front desk staff was not that helpful. If you would like to discuss this further I would be more than willing to do so in order to find ways to improve our customer service. Please feel free to contact the hotel if you so desire.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 24, 2013

The hotel is in a nice, safe neighbourhood and only a few train stops from places like Greenwhich village, SoHo and Wall Street. There are a few decent restaurants in the area and a mall nearby. The room seemed clean on arrival but upon closer inspection it was not (there was hair all over the room). In addition, too many things with wrong. The internet stopped working, HBO didn't work, the toilet was blocked up and they called a car service for us to take us to the airport (even though we requested a taxi that took a credit card) that charged us a fortune. We paid a lot of money since this was high season in New York and that is why we were annoyed that they didn't service the room a single time over a week's stay. They work really hard to get the pervading curry smell - that other writers have noticed - out out of the carpets and walls and they mostly succeed. It's not a bad place, it is just not very good. It is not a bad option, but it is not the best. The room is a good size and good for families. The kitchen is handy if you actually use it and the bathroom is a large. They do allow you to ask for clean sheets and towels when you need it, so that is at least something.

Room Tip: We had a reasonable view from the fifth floor. Ask for a room with a view.
See more room tips
  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review, October 4, 2013
Thank you for your recent stay with us and for providing your feedback. Regarding the housekeeping service, you stated that your room was not cleaned during your stay. We are an extended stay hotel that provides housekeeing 1 time per week if you are staying 7 nights or more and do not service the suite if you are staying 6 nights or less. If you are not used to staying at extended stay hotels you would not be familiar with this but I am sure that this was explained to you upon check in at the hotel. Thank you again for your stay and your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, Andhra Pradesh, India
1 review
3 of 5 stars Reviewed September 23, 2013

I stayed here for 3 weeks. All my colleagues who visited Newyork for extended stay have booked the same hotel in the past. The room is decent with a kitchen.
There is no Complimentary Breakfast .
Free WIFI is available but the internet speed is very slow (download speed less than 1 Mbps). I have experienced frequent interruptions and reported the same. The front desk support was not that great.
I was supposed to return a parcel Via FedEx to my Company. To my Surprise the front desk does not have a tape to pack the parcel. I was in a hurry to catch the return flight, expecting some support from the front desk, but left with no option. I roamed around to find a FedEx Office and ended up buying a tape in nearby stationary. Small things like this would definitely matter.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review, October 4, 2013
Thank you for your recent 3 week stay with us and for providing your feedback. I understand your concern with not being able to box and tape your fedex package at the hotel so you could ship it off. We will keep that in mind and start keeping a supply of packing tape.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ware, Hertfordshire
Top Contributor
55 reviews 55 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 21, 2013

A good sized room suite ideal for exploring New York but without the noise as the hotel is located in Jersey City. It's opposite Manhattan so you get a great view of the skyline, especially at sunset, from the waterfront walkway 2 mins from the hotel. It's located about 10mins walk from 2 PATH train stations which get you across to New York fairly quickly. The hotel staff were friendly and there's a handy complimentary coffee bar and little shop. The room has a kitchen suite so if you are on a budget you can cook your own meals. Nearest big supermarket (Shoprite) is 10mins walk away.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review, October 4, 2013
Thank you for yoru recent stay with us and for providing your feedback on your stay. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Florida, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 6, 2013

Great location easy to get in and out of the city using nearby PATH trains. Includes a small kitchen which is super convenient for saving on food cost during your stay. Just be aware that the housekeeping is weekly (not daily like a normal hotel) and the Candlewood Cupboard has very limited items (think frozen dinners and canned soda). Also don't count on the shuttle as the van was out of service during our entire stay.
Having said all that, I still would call this a great value. Linens could be exchanged for fresh ones at the front desk. There were plenty of convenient places in NYC to pick up food stuff or necessities (look for the Amish market two blocks north of the WTC path station). And the shuttle was not entirely necessary as the Exchange Place PATH station is a five minute walk from the hotel (with scenic skyline views along the way)! However it would have been nice after a long day of walking through the city to use the shuttle.
All in all a good value and somewhere we would likely stay again. Room and bathroom were comfortable clean and updated. Kitchen was a huge money saver allowing us to eat big breakfasts in the room and cook our own dinners some night instead of eating out the whole time.
As long as you are aware of these few things before you arrive it's a great option.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review, October 4, 2013
Thank you for your recent stay with us and for providing your feedback. In regards to the shuttle van not being in service during your stay I would like to appologize for that inconvenience. The shuttle was having a major service done to it in order to keep it in safe operating order for our guests. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Candlewood Suites Jersey City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Jersey City

Address: 21 Second St, Jersey City, NJ 07302
Phone Number:
Location: United States > New Jersey > Jersey City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#5 Romantic Hotel in Jersey City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Jersey City 2*
Number of rooms: 214
Official Description (provided by the hotel):
Come and experience our new Comforts of Home bedding collection.The Candlewood Suites Jersey City is the only all suites hotel in the heart of the financial district of Jersey City, 214 suites, 8 floors, conveniently located near Harborside Financial Center, Exchange Place and Newport Financial Center. If New York City is your destination, the hotel is conveniently located between Exchange Place and Pavonia Path Stations. These trains will take you directly to midtown or lower Manhattan. Each spacious suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over-sized executive desk with free high-speed Internet access and two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD player and VCR. Work off some stress in our fitness center or visit our Candlewood Cupboard. Whether your trip is for business or pleasure, our hotel can offer you the best value in the Jersey City and New York City area.Check out our special 'City Pass Package', which focuses on making your New York vacation more affordable. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Travelocity, Priceline, Orbitz, TripOnline SA, Despegar.com, Hotels.com, Odigeo, BookIt.com, Agoda, Otel and Tingo so you can book your Candlewood Suites Jersey City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Jersey City Hotel Jersey City
Candlewood Jersey City
Jersey City Candlewood Suites

Owners: What's your side of the story?

If you own or manage Candlewood Suites Jersey City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.