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“New York without the noise” 4 of 5 stars
Review of Candlewood Suites Jersey City

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Candlewood Suites Jersey City
2.0 of 5 Hotel   |   21 Second St, Jersey City, NJ 07302   |  
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Ranked #7 of 11 hotels in Jersey City
Ware, Hertfordshire
Top Contributor
54 reviews 54 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
35 helpful votes 35 helpful votes
“New York without the noise”
4 of 5 stars Reviewed September 21, 2013

A good sized room suite ideal for exploring New York but without the noise as the hotel is located in Jersey City. It's opposite Manhattan so you get a great view of the skyline, especially at sunset, from the waterfront walkway 2 mins from the hotel. It's located about 10mins walk from 2 PATH train stations which get you across to New York fairly quickly. The hotel staff were friendly and there's a handy complimentary coffee bar and little shop. The room has a kitchen suite so if you are on a budget you can cook your own meals. Nearest big supermarket (Shoprite) is 10mins walk away.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review, October 4, 2013
Thank you for yoru recent stay with us and for providing your feedback on your stay. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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278 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Panama City, Florida, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 6, 2013

Great location easy to get in and out of the city using nearby PATH trains. Includes a small kitchen which is super convenient for saving on food cost during your stay. Just be aware that the housekeeping is weekly (not daily like a normal hotel) and the Candlewood Cupboard has very limited items (think frozen dinners and canned soda). Also don't count on the shuttle as the van was out of service during our entire stay.
Having said all that, I still would call this a great value. Linens could be exchanged for fresh ones at the front desk. There were plenty of convenient places in NYC to pick up food stuff or necessities (look for the Amish market two blocks north of the WTC path station). And the shuttle was not entirely necessary as the Exchange Place PATH station is a five minute walk from the hotel (with scenic skyline views along the way)! However it would have been nice after a long day of walking through the city to use the shuttle.
All in all a good value and somewhere we would likely stay again. Room and bathroom were comfortable clean and updated. Kitchen was a huge money saver allowing us to eat big breakfasts in the room and cook our own dinners some night instead of eating out the whole time.
As long as you are aware of these few things before you arrive it's a great option.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review, October 4, 2013
Thank you for your recent stay with us and for providing your feedback. In regards to the shuttle van not being in service during your stay I would like to appologize for that inconvenience. The shuttle was having a major service done to it in order to keep it in safe operating order for our guests. We hope to see you again soon.
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Palatine, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 29, 2013

We were very happy with our room: Queen bed and standard amenities, with a surprisingly large bathroom...all very up to date. This is much more room for the money than we could get in Manhattan, yet the area, surrounded by office buildings along the Hudson, was quiet and relaxing at night. The PATH station is a short walk away (or if your feet are really sore, the Light Rail will drop you off practically at the hotel doorstep!) You can get downtown as easily and quickly as many who live in New York.
The breakfast option was practical and inexpensive. That was new to me, and I liked it.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review, October 4, 2013
Thank you for your recent stay with us and for providing your feedback. It is our goal to have all of our guests leave 100% satisfied with their stay. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Big Flats, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 24, 2013

The location was convenient...a few blocks to Path that took you right to 33rd street NYC. You can take a nice walk and look at the beautiful skyline at night across the Hudson. With kids it was nice to have a separate bedroom, pullout, and couch. The room had a strong cooking smell (curry). As a plus, the air conditioning worked well. The suite seemed clean at first glances. I did find a few random hairs on lampshade and few stains on couch. The hallway rugs were gross...stains everywhere. The worst part was waking up with bedbug bites on my back...eight red welts that were undeniably from bed bugs. It was horrible, and I am praying nothing came back in our suitcases. We will not stay here again.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Jersey City, responded to this review, September 11, 2013
Dear Danelle A,

Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon.

Sincerely,

Connie D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
iowa
Top Contributor
50 reviews 50 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 4, 2013

this was our 4th or 5th stay @ this hotel---- It was a great value last time EVEN better this time. Rooms had been renovated and were even nicer --- dishwasher ---fridge ---microwave and 2 burner stove . table ware --dishes --everything you could need to eat in and save money on your trip. TRULY the best value when vising NYC. block or so to PATH train into the city . Commentary laundry is available "bring your soap save your coins" the hotel has a nice little pantry to purchase grocery items as well. great staff and shuttle to shopping /grocery store. Truly best value available

Room Tip: ask for city view Manhattan skyline is great
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review, August 7, 2013
Thank you for your recent stay and review of our property. We hope you will again select our hotel for your housing needs next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 4, 2013

Stayed at this hotel for 4 nights on business
Room was clean tidy
The bed was very comfortable
Great location, near the path station wich takes you to New york
Free coffee all day
Internet in the room was good
The only complaint I have (which was my fault) I checked out late and was charged $249 for it
Apart from that I would stay here again

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review, August 7, 2013
Thank you for your recent stay at our hotel and for providing your feeback. We hope to see you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quebec City, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 31, 2013

My boyfriend and I went for a 3 nights/4 days trip and it was perfect for us. We took the PATH in the morning and went in Manhattan for the day. The room was clean and newly renoved. We also had a nice view on the empire state building. We had a complete kitchen with all we needed, even with an ice maker in the freezer. Very nice, more affordable than Mahnhattan and an easy access. The only problem is that we were in the Lincoln Tunnel traffic on Friday afternoon ... next time we wont check in on a friday afternoon !

Melissa & Riccardo, Quebec City

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review, August 7, 2013
Hello and thank you for your recent stay at our hotel and for providing your feedback on your positive experience during your stay. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Candlewood Suites Jersey City

Address: 21 Second St, Jersey City, NJ 07302
Phone Number:
Location: United States > New Jersey > Jersey City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #7 of 11 hotels in Jersey City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Jersey City 2*
Official Description (provided by the hotel):
Come and experience our new Comforts of Home bedding collection.The Candlewood Suites Jersey City is the only all suites hotel in the heart of the financial district of Jersey City, 214 suites, 8 floors, conveniently located near Harborside Financial Center, Exchange Place and Newport Financial Center. If New York City is your destination, the hotel is conveniently located between Exchange Place and Pavonia Path Stations. These trains will take you directly to midtown or lower Manhattan. Each spacious suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over-sized executive desk with free high-speed Internet access and two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD player and VCR. Work off some stress in our fitness center or visit our Candlewood Cupboard. Whether your trip is for business or pleasure, our hotel can offer you the best value in the Jersey City and New York City area.Check out our special 'City Pass Package', which focuses on making your New York vacation more affordable. ... more   less 
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Also Known As:
Candlewood Suites Jersey City Hotel Jersey City
Candlewood Jersey City
Jersey City Candlewood Suites

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