I stayed at this hotel for a conference this past weekend and while the hotel itself was nice, I had a few problems. First of all, as it was a large conference and it started in the morning, I didn't expect to check in early and so was not surprised when they asked me to store my baggage when I arrived at noon. That was fine. They told me to come back at 2 and I'd have a room. Came back at 2, and the girl said "yeah we're not checking anyone in right now. come back at 4. actually, even later would be better." No apology. I realize that the normal check in was 4, but if I was told 2, they could have at least apologized or explained. I was starting to get worried i'd even have a place to stay. At 4:45 I finally got a room.
The room had no safe which I thought was odd for a hotel that hosts conferences and business meetings...where was I supposed to securely store my laptop? I ended up lugging it around with me all day because I did not feel comfortable keeping it in the room. I've never been to a hotel in my life that didn't have an in-room safe. Bizarre.
At breakfast I was given a coffee cup that had lipstick stains on it and had to ask for a new one. Service at the hotel restaurant was extremely slow, even though it wasn't crowded at the time, but the food was good.
Overall I wasn't overly impressed mostly due to the service aspect, but the price was affordable and the lobby and common areas are nice and modern. Bed was comfy, too. My room was on the first floor and it was quiet. Hotel was extremely easy to find and right off the Garden State Parkway. I'll be back, only because this conference is held at the same hotel every year, so I don't have much of a choice!
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- Also Known As:
- Woodbridge Hotel Iselin
- Sheraton Iselin
- Iselin Sheraton