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“o.k. business hotel” 4 of 5 stars
Review of Renaissance Woodbridge Hotel

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Renaissance Woodbridge Hotel
3.5 of 5 Hotel   |   515 Route 1 South, Iselin, NJ 08830   |  
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Ranked #2 of 3 Hotels in Iselin
BOS
Level Contributor
52 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“o.k. business hotel”
4 of 5 stars Reviewed August 17, 2013

I can only give 4* for this hotel because the check-in was not was very pleasant. The front desk employee right away called a supervisor and they started questioning the rate I was paying and wanted to know how I got it. This was a Marriott.com booking and I was pretty pissed that they wanted a print out of my reservation. Apparently their revenue department couldn't figure out my rate and honestly this is something they need to figure out with Marriott corporate and not with the customer! Anyway, I left them my print-out and demanded a room.
Everything else was fine, room was good, exec. lounge was fine and the downstairs bar had a good selection as well. At check-out I was billed the confirmed rate and no more questioning. This is a fine hotel if you need to stay in this area, but nothing to write home about.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris Q, Manager at Renaissance Woodbridge Hotel, responded to this review, August 21, 2013
Thank you so much for the nice comments about the Hotel. WE really appreciate your business. I want to apologize for the check in experience. I am not sure of why my fassociates would question a rate that was booked through the system. I will do my best to follow up so this does not happen again.
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313 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • English first
  • French first
  • German first
  • Japanese first
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English first
Brooklyn, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 12, 2013

stayed there two weekends in the summer. went to relax by the pool. first weekend was very crowded and the other weekend was completely empty. the staff is super nice and super friendly. the manger is nice as well. they rent out their pool on sunday to a group of young kids who like to drink and party and have a live dj with loud music. after many guests complained they stopped it. the pool was dirty. but room is affordable and breakfast is good.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chris Q, Manager at Renaissance Woodbridge Hotel, responded to this review, August 14, 2013
The customer spoke and we listened. We have discontinued the Sunday pool events. We still have our Guitar player on Saturday from 4 to 7 and the pool bar is open all weekend with frozen drinks and great food. We wnt to provide a friendly upbeat atmospher for our overnight guests. We value everyones input. Thank you so much for the nice words about the staff.
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Sewell, New Jersey, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 19, 2013

Checked into this hotel on two distinct days one week apart and both times they checked me into a room that was already occupied. One mistake is acceptable, but two times? wow. The general manager did seek me out and comp my dinner one night and put 10,000 points in my account. Note that I am a platinum member. I am wary of the front desk service of this hotel. I must add the bar and food service is pretty good for a Renaissance.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Chris Q, Manager at Renaissance Woodbridge Hotel, responded to this review, July 20, 2013
Eric,
it was good to talk to you and i am glad you enjoyed the food and bar service. As we spoke the fact that you were checked int an occupied room was unacceptable and twice is certainly too much. We did have some anommolies with our room status communication but we are sure that we have corrected the issues and this will not happen on your next visit.

Thanks for being a loyal customer and thanks for the feedback. make sure you tell everyone how good the six points brewery sweet action beer is.

At your service.
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Winchester, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 12, 2013

Stayed here several times on business, the most recent time in June. It was mid-week and we arrived late (11.45pm) due to a delayed flight. One reason for choosing Marriott and the 'Renaissance' brand is that usually you can get a late meal or beer if your travel plans changed. Really disappointed to find that that restaurant/bar was already close and no room service available. Rooms are standard and gym is adequate but for $200/night you tend to expect a little more.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Chesapeake, Virginia
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 8, 2013

Great room, very spacious. Bed was comfortable. Pool was clean and a decent size. Overall great value for the area.

Only down point was irregular room cleaning. Had to request our room be cleaned one day which should not be needed.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
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Chris Q, Manager at Renaissance Woodbridge Hotel, responded to this review, July 10, 2013
Thanks for the great comments and the feedback. We are always trying to upgrade the guest experience. Really sorryyou had to call for housekeeping service. Make sure you let us know when you are coming back and we will be sure to exceed every expectation.

At your service
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New York City, New York
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 3, 2013 via mobile

Would highly recommend this hotel if you're in the area for family gatherings, meetings, or other non-tourist reasons. It's close to the airport, on major local roads, and has nice suites to spend time with the family. Staff was friendly and breakfast included in some rates which is rather good. Overall pleasant and comfortable stay

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris Q, Manager at Renaissance Woodbridge Hotel, responded to this review, July 10, 2013
Thank you for your review and feedback. If you find yourself in the Hotel again ask for me. I and my staff will help you discover some of the local places to sip, savour and see. We have a lot of hidden gems and are happy to help folks find them.

At your service
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Clifton, New Jersey
1 review
2 of 5 stars Reviewed June 24, 2013

I decided to spend the weekend hear with my 8 and 12 year old and it was a big mistake, Sunday they have this big party at the outdoor pool a lot of alcohol and not appropriate behavior environment for family, we couldn't use the pool and also they were charging for it.
Renaissance it is a brand that they should take care of it,t he hotel is very nice, business oriented the service at the restaurants was very good, but again Sunday's party at the pool destroys all the quality of the hotel. I saw more complaints about this here but it seems that the hotel is not doing anything about that. Definitely not coming back !

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris Q, Manager at Renaissance Woodbridge Hotel, responded to this review, July 2, 2013
Thank you for your feedback on the Sunday event. we do have a series of events by our pool this summer. we try to provide something for everyone. On Fridays we are doing happy hour by the pool our pool bar is open and we are playing low key music for everyone. Anyone is invited to lounge or sit in a cabana and have snacks and drinks. it is very mellow from 4 to 8. on Saturday we have a family day flaoting toys , frozen drinks ( alchohol or non alchol) we even have a snow cone machine. From 4 to 7 we have a local singer songwriter playin his guitar and singing very laid back stuff. this event is for hotel guests and great for families. there is a full menu available and lots of seating. On Sundays we do a DJ dance party from 2 to 7. though this is more of an adult themed event everyone is invited. This event is not sponsored by the hotel we are just providing the Food and Beverage. If you are a hotel guest you never have to pay any admission for any events. We do are best to be sure that language and music are PG and that atire is beach appropriate. We always reserve the olympic indoor pool as a quiet no alchohl area. During the week we provide lounge chairs and cabanas for guest use on a first come first serve basis and provide food and beverage through room service for hotel guests.
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Additional Information about Renaissance Woodbridge Hotel

Address: 515 Route 1 South, Iselin, NJ 08830
Location: United States > New Jersey > Iselin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Iselin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Woodbridge Hotel 3.5*
Number of rooms: 311
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Also Known As:
Woodbridge Hotel Iselin
Sheraton Iselin
Iselin Sheraton

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